Changing the Network Mode on my Samsung Phone
If you are in a low reception area and you are having issues getting a decent signal you may need to revert your Network Mode from 5G/4G/3G/2G to 4G/3G/2G. If you are unsure how to change your network mode, follow the below guide for more information.
Please Note: This guide is designed for Australian variant Galaxy devices, if you have an international device and require further support click here to get in touch with your Samsung subsidiary.
If you are experiencing network issues or perhaps you are unable to change your Network Mode, please try restarting your device and retry the below steps. Alternatively, you can also reach out to your Service Provider.
For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.
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