How do I perform a Factory Data Reset on my Mobile device?

How do I perform a Factory Data Reset on my Mobile device?

Select the Android OS Version your Mobile device is currently running to view the relevant steps.

Please Note: Performing a Factory Data Reset will erase all personal data and downloaded apps. Please ensure that you have backed up all your data.

The screenshots may differ according to your device model and Android OS Version your device is running. It may also look slightly different according to how your Settings menu has been displayed, such as Grid view, Tab view, List view, etc.

Steps for Android OS Version 7.0+ (Nougat)Click to Expand
1 Go into the Settings menu → General management .
How to perform a Factory Data Reset on my Mobile device
2 Tap on Reset and then tap on Factory data reset .
How to perform a Factory Data Reset on my Mobile device
How to perform a Factory Data Reset on my Mobile device
3 Scroll down to the bottom and then tap on Reset .
How to perform a Factory Data Reset on my Mobile device
4 Tap Delete All to confirm that you wish to proceed with the Factory Data Reset of your device.
How to perform a Factory Data Reset on my Mobile device
5 Enter in your Samsung account password in the prescribed, and then tap on Confirm .

Please Note: This step is only applicable to your device if a Samsung account has been registered to your device.

How to perform a Factory Data Reset on my Mobile device

Your device will restart and begin the Factory Data Reset.

Steps for Android OS Version 6.0+ (Marshmallow) & Android OS Version 5.0+ (Lollipop)Click to Expand
1 Go into the Settings menu → Backup and reset .
How to perform a Factory Data Reset on my Mobile device
2 Tap on Factory Data Reset .
How to perform a Factory Data Reset on my Mobile device
3 Tap on Reset Device .
How to perform a Factory Data Reset on my Mobile device
4 Enter in your lock screen credentials and then tap on Confirm .
How to perform a Factory Data Reset on my Mobile device
5 Tap on Erase Everything .
How to perform a Factory Data Reset on my Mobile device

Your device will restart and begin the Factory Data Reset.

Steps for Android OS Version 4.4+ (Kit Kat)Click to Expand
1 Tap on Apps .
How to perform a Factory Data Reset on my Mobile device
2 Tap on Settings .
How to perform a Factory Data Reset on my Mobile device
3 Navigate to the General tab.
How to perform a Factory Data Reset on my Mobile device
4 Tap on Backup and reset .
How to perform a Factory Data Reset on my Mobile device
5 Tap on Factory data reset .
How to perform a Factory Data Reset on my Mobile device
6 Tap on Reset device .
How to perform a Factory Data Reset on my Mobile device
7 Tap on Erase everything .
How to perform a Factory Data Reset on my Mobile device

Your device will restart and begin the Factory Data Reset.



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