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How to Find the Serial Number and Model Number of your Samsung TV

Last Update date : Apr 18. 2024

On the back of your Samsung television you can find a silver sticker. On that sticker is all the information about your TV when it comes to serial number, model number etc. However if your TV is wall mounted, it can be tricky to access the sticker on the back that has the model number and serial number on it. If your TV powers on and you can access the settings menu, follow the steps below on how to find the serial number in the settings menu on your TV.

Please Note: If your TV has been serviced, particularly if it has had the main board replaced, the serial number information may be missing in the settings menu. You'll need to find the sticker on the back of the TV to find the serial number information.

TV details at back of TV

If your TV is not mounted, you can locate your TV's model and serial number on a sticker at the back of the unit. See the image below as an example.

TV Details through the Menu

Watch the video or follow the steps below it to learn how to access your TV details.

Find the TV Model and Serial Number of your Samsung TV

For a step-by-step guide, follow the instructions below to access your TV's Model Code, Serial Number and Software Version.

1 Press the Home button on your remote control and then head to Settings

Note: Images were taken on a 2023 TV. Steps and sequences may vary depending on the model of your TV.

2 Navigate to All Settings

3 Scroll down to Support and then select About This TV

4 Here you will have all of the TV information on display including the Model Code, Serial Number and Software Version

5 You can also select the QR Code button and scan the QR image with your phone. By scanning the QR code, you will have all of the TV information on your phone where you will be able to save it

Steps by model year:

2023 - 2024 Model TVs: Settings > All Settings > Support > About this TV

2022 Model TVs: Menu > Settings > All Settings > Support > About this TV

2017 - 2021 Model TVs: Settings > Support > About this TV

2016 Model TVs: Settings > Support > Contact Samsung

2013 - 2015 Model TVs: Menu > Support > Contact Samsung

For further assistance, please contact our Chat Support or technical experts on 1300 362 603. To find your Samsung product's User Manual, head to Manuals & Downloads.

This product should be mounted to a wall or other suitable surface to avoid serious injury. Find out more here.

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