Smart Phone Support
Find my device
Use our step-by-step tool to narrow it down.Not sure what model you have?
Do you know the model name?Where can I find my model name?
Samsung Kies connects your mobile phone to your PC, making it easier for you to synchronize data between devices and find new apps.
Update your firmware in your smartphone via Over The Air. It's an easy way to ensure optimal performance from your smartphone
Protect your personal information and recover a lost phone. Find my Mobile lets you control and track your mobile remotely.
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(Including Public Holiday & Replacement Public Holiday),
9am - 7pm
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Call to speak to a customer service rep.
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Operating hours :
9am - 7pm daily
Before calling us, there are some information we need to obtain from you. Please get ready with model code, serial number and date of purchase
Note : Call conversation is recorded for quality, monitoring and/or training purposes for our continuous quality improvement.