How To Update the Firmware (USB Method)
When new features and content come out, a firmware update may be required for the disc to work properly in your player. This video shows you how to update the firmware by copying it to a USB drive and loading it onto your Blu-Ray player.
How To Update the Firmware (LAN Method)
When new features and content come out, a firmware update may be required for the disc to work properly in your player. This video shows you how to update the firmware by connecting a LAN cable from your modem or router to your Blu-Ray player.
Getting Started You will need: A wired or wireless network connection High-speed Internet connection (2.4 Mbps for DVD quality, 5 Mbps for HD quality). An active Netflix membership Access to a PC/Tab to login to the Netflix site and activate your player Activate Smart Hub Activate
How To Deactivate Netflix On Your Player Using Your PC
The instructions below will walk you through the steps of deactivating the Netfix service from your player by using the Netflix website. Keep in mind this method of deactivation can take up to 8 hours to fully disassociate your account from the player. This is not a limitation of the player and
No, None Of My Blu-ray Discs Are Playing.
If you Blu-ray player is unable to play ANY Blu-ray discs and you have tried several, the player requires service. Click the 'Online Service Request' button below to setup service. It is normal for your Blu-ray player to continue playing DVD discs since two different lasers are used for each
Yes, But One Of My DVD Discs Does Not Play.
Since your player is able to play all other DVD discs EXCEPT this one let's check the following to determine why this disc isn't playing: DVD Region: Verify the disc is a 'Region 1' disc. All Samsung Blu-ray players sold in the US support Region 1 DVD discs. Select 'Supported DVD Region
While its nearly impossible to cover all the different router and modem models and settings, we can easily determine if the router or it's settings are causing the problem. Important: You will need an Ethernet cable long enough to reach from your modem to the back of your Blu-ray player. To
Configuring PC Share Manager
To configure PC Share Manager to connect to a Blu-ray Player, follow these steps: Open PC Share Manager. Click Share, and then click Set Device Policy. Click Accept next to the Blu-ray Player. Click OK to confirm the device policy. PC Share Manager is now able to connect to the
I Have A VUDU Account
Using the arrow buttons on your remote, select the VUDU app and then press the Enter button. The next screen will have two options, Free HD Rental and Explore VUDU. Highlight Free HD Rental and press Enter. Using the onscreen keyboard, enter your e-mail address. When you are done, use
Gateway Ping Continues To Fail
While its nearly impossible to cover all the different router and modem models and settings, we can easily determine if the router, modem or their settings are causing the problem. To test your router, follow these steps: Power off your Blu-ray player if it is already on. Power off your
Verifying Network Options
When using a wired connection (Ethernet) the MAC address test fails if the Network Option has been set to Wireless instead of Wired. To verify the Network Option has been set correctly, follow the steps below. Power on your player and tune your TV to the input that the Blu-ray player is
IP Address Continues To Fail, No Connection Can Be Made To Router
While its nearly impossible to cover all the different router and modem models and settings, we can easily determine if the router, modem or their settings are causing the problem. Important: You will need an Ethernet cable long enough to reach from your modem to the back of your Blu-ray
Step 2: Initial Setup And Network Test
Your Blu-ray player will have the same initial settings setup structure when the player is first turned on and when the player is reset. Note: Before beginning the steps below, make sure the Samsung Wireless LAN Adapter (WIS09ABGN or WIS09ABGN2) has been set aside as instructed in Step 1:
Not All Router Indicators Come On
You may have to contact your ISP or Router Manufacturer depending on which LED indicator does not light up. See below for an explanation: Power: If there is no power this could be because the power cable is not connected properly, the outlet is not working or the router is defective and
Does My Blu-ray/HTS Player Support 5GHz?
Blu-ray players and Blu-ray HTS (BD-D/HT-D) with built-in WiFi support both 2.4GHz and 5GHz bands. The BD-D5700 supports 2.4GHz only. What is the difference between 2.4GHz and 5GHz? The major differences between the two are the type of frequencies (channels) they offer and the WiFi protocols