Updating the Firmware
To create a firmware disc and install new firmware on your DVD player, follow these steps: Download the latest version of the firmware for your DVD player onto your computer from the Samsung Download Center. You will need to enter your model number or select it from the drop down menu. The
How Do I Install My DVD Player?
There is more than one way to install a DVD player. How you install your DVD player depends on the equipment you have and what you want to include in your video system with your DVD player. Although we can't cover all the possibilities in an FAQ, we can explain how to do a basic installation. So,
My Remote Is Not Working, How Can I Determine If I Need A Replacement Remote?
If your remote control is not operating your Blu-ray player, try the following: Replace the batteries with new ones Reset the remote Test the remote Reset the Remote Remove the batteries and then hold down the POWER button on the remote for 30 seconds. Replace the batteries with new
How To Locate The Serial Number On Your DVD Player
This guide will help you locate the serial number on your DVD player.
I Can See DVD Video but Not VHS Video.
If you have connected your combo unit to your television using S-video, Component, or HDMI, you will not get VHS video playback. These connections only support DVD playback. To enable VHS playback, you need to connect an additional set of RCA cables from AV out on your combo to AV or video in on
Can I Change The Region Code On My DVD Player?
DVD region codes are a form of DRM (Digital Rights Management) designed to allow film studios to control where a film is released, when, and its pricing. DVD region codes are assigned based on where the player will be sold and are embedded in the players' firmware. Region codes cannot be
How Do I Clean The Lens Inside My DVD Player?
Cleaning the Outside: Use only a dry cloth to dust the exterior of the DVD Player. Important: Never spray any liquids on to the surface of the player. Cleaning the Lens Inside Your Player: Use only dry type DVD Lens Cleaners. A dry-type cleaner, which usually consists of a specially made DVD
Is There A Firmware Upgrade For My Older DVD Player?
Firmware is software that is embedded in the non-volatile memory of your DVD player that controls the functionality of the DVD player. Since Firmware varies by model and year, please locate the model number of your DVD player first and then follow the steps below to check if a Firmware upgrade is
Can I Use My Samsung DVD Combo To Copy VHS Tapes To DVD?
If your Samsung DVD combo player's model code begins with DVD-VR, like the DVD-VR357, the unit will allow you to copy VHS tapes to DVDs and copy DVDs to VHS tapes. If your Samsung DVD combo player's model code begins with DVD-V, like the DVD-V9700, you will only be able to copy DVDs to VHS
I Get Snow / Static When Trying To Use My DVD-VCR Combo For The First Time.
The problem with snow and static is most likely caused by an incorrect RF output channel setting. The RF output channel on your combo unit is preset to Channel 3, a channel that most cable companies leave blank so people can hook up VCRs and DVD players to their TVs. However, some cable companies
My Remote Control Is Not Working
If your remote control is not working, you need to determine if the problem is caused by your DVD player, the remote sensor, or the remote itself. Before troubleshooting the remote and the sensor, make sure your DVD player responds to the buttons on its front panel. If your DVD player won't
The Fan Keeps Running After The DVD Player Turns Off
It is normal for the fan inside your DVD player to keep running after you turn the player off. The fan continues to run for a few minutes to make sure the unit cools quickly and efficiently.
The Digital Audio Cable (Optical) Does Not Stay In The Optical Port
If you are trying to connect a digital audio cable or optical cable to your DVD player and can't get the cable to stay in the optical port, you may have plugged the cable in incorrectly or the cable may be worn or defective. Below is a list of things you must do to ensure you connect your
Cleaning My DVD Player.
A DVD player must be kept clean in order to work correctly. If you are having issues playing back discs of all types, your player may be dirty or dusty. To clean your DVD player, do the following: Dust the outside of the player with a clean lint free cloth. Use a compressed air can to clean
Programing The DVD Player's Remote Control To Operate The TV
To program the DVD player's remote control to operate your TV, follow these steps: Turn on the TV, and then aim the DVD players remote control at the TV. Press and hold the [TV Power] button on the DVD player's remote control. While holding the [TV Power] button, use the number buttons on
I Can't Display The Menu
If you are trying to pull up the menu for your DVD player and nothing is coming up, the DVD player may not be connected to the TV. A DVD player must be connected correctly to the TV to pull up the menu. The menu doesn't display on the front of the DVD player because there is too much
No Image Is Displayed On The TV
An image from your DVD player may not appear on your TV for one of the following reasons: The DVD player is not connected correctly. The television is not set to the correct source. The video cable you used to connect the DVD player to the TV is defective. The video input jack on the TV is
Missing Parts Or Accessories
There are several ways to replace missing or defective parts and accessories for your Samsung DVD player. If your DVD player is under warranty, click the phone support button below to order a part by phone. If you like, you can also order a new part on line. To order a new part on line, click
How Do I Get An Owner's Manual
You can view and download most Samsung User Manuals on line from the Download Center. Click here to go to the Samsung Download Center now. The manuals are in PDF format. You can also purchase a printed copy of most user's manuals by calling our authorized parts distributor, J&J International,
No Sound With S-Video - DVD Player Models Only.
If you are not getting audio while connected using S-Video, you may not have the audio cables connected. S-Video is a non-HD video connection that does not carry audio. It provides a better quality video signal than coaxial and RCA video cables. But, like RCA video, S-Video requires you to
Display Says "SAFE" And None Of The Buttons Respond
If the unit displays the word SAFE or the unit is not responding when attempting to press buttons on the player, and using the remote, press and hold the [INFO] button on the remote control for 5 seconds. The display will no longer show SAFE and the player will operate normally. If the
Changing the RF Output Channel
The RF output channel can be set either to Channel 3 or Channel 4. Press the [MENU] button. With the arrow buttons on the remote control, select Setup, and press [ENTER]. Select Channel Set and press [ENTER]. Select RF Output Channel and press [ENTER]. Select CH3 or CH4 and press [ENTER]. A
If the DVD playback has a reddish haze, it is likely because the DVD player is connected to the TV using component cables but the player is not set for component output. To set the player for component output: Stop the player if it is playing a disc. Go to the menu. Select Setup. Select
Disc Stuck in DVD Player
If a DVD is stuck in the player and isn't in the tray when the tray is opened, the player needs to be serviced.