Hot Surface Indicator Operation
If your hot surface indicator does not illuminate, or will not go off, your range requires service. Please click on the Create Online Service Request button below to initiate the service process.
Food Cooks Too Fast Or Too Slowly
Your oven's temperature settings are calibrated and preset at the factory. If your food is cooking too fast or too slowly, and it appears that the displayed oven temperatures are incorrect, you can adjust the oven temperature settings so the displayed temperatures are more accurate. For
How To Use The Bake Feature On The Electric Oven
Setting up the Control Panel to Use the Bake Function on Electric Ovens
How Can I Test My Oven Temperature For Accuracy?
A 25° F oven temperature variation is allowed in accordance with manufacturing standards. This variation is necessary during cycling to keep the oven temperature from rising excessively. The temperature variation is normal and desired as is provides natural convection within the oven, resulting
Where Can I Find Information About CES?
The Consumer Electronics Show (CES) is taking place during January 6th - 10th in Las Vegas Nevada and is known as a global consumer electronics and consumer technology tradeshow that introduces new technology and reveals new products each year. Subsequently you may start to receive customer
Why Does My Food Not Broil Properly?
For optimal broiling results we recommend the following: Remove excess fat from meat before broiling. Cut the edges of the meat to prevent curling. Place the food on a cold ungreased broiling pan. If the pan is hot the food will stick. Do not preheat. Begin using the suggested rack levels on
Why Is My Oven Not Heating Properly/Baking Evenly?
If your oven is not heating properly/baking evenly, check the following items: It is important to pre-heat the oven before putting food in. Pre-heating helps bring the oven up to the temperature required by the recipe that is being used and prevents uneven baking results. Make sure the oven has
How Do I Use the Oven?
To bake: Press the Bake pad. Set the oven temperature with the + and - pads. The oven temperature can be set from 170º to 550º F. The initial temperature is 350º F. Press the Bake pad or wait four seconds. The oven will sound one long beep when the oven reaches the set temperature. It will
How To Clean The Smoothtop On The Electric Range
Cleaning the Smoothtop Surface On the Electric Range Cooktop
Which Cleaner Should Be Used To Clean The Electric Cooktop?
Samsung recommends using Ceramabryte Cooktop Cleaner and Ceramabryte Cleaning Pads to clean the smooth cooktop surface of the electric range.
Why Is The Range Displaying A BAKE/LOCK Error Code?
BAKE or LOCK may flash rapidly in the display to alert you if there is an error or a problem. If BAKE or LOCK appear in the display, press the CANCEL pad. If BAKE or LOCK continue to flash, disconnect power to the appliance. Wait a few minutes, and then reconnect the power. If the flashing still
How To Calibrate A Samsung Range Oven
Calibrating/ Adjusting Oven Thermostat
What Are The Power Requirements Of Samsung Ranges?
Samsung Electric, Induction, and Induction Hybrid Ranges require a dedicated 240-Volt, 60-Hz, 40-amp, AC, fused electrical circuit to operate properly. Samsung Gas Ranges require a dedicated 120-Volt, 60-Hz, 20-amp, AC, fused electrical circuit to operate properly.
Can I Use A Ground Fault Outlet?
Appliances require a properly grounded and polarized outlet. We do not recommend the use of ground fault interrupter (GFI) outlets with our appliances. The use of this type of outlet may not allow the appliance to operate properly. Some appliance components could create enough resistance to trip
What Are The Advantages Of A Convection Oven?
Some of convection cooking's palate-pleasing advantages: Roasted meats perfectly browned on all sides Even-textured breads with golden crusts Soufflés puffed higher than you thought possible Convection cooking's energy-saving advantages include reduced cooking time by as much as 25 percent
Why Do My Smoothtop Burners Cycle On And Off?
The radiant burners on your smoothtop cooking surface are designed with a limit switch to prevent the burners from over heating. It is normal for the burner(s) to cycle on and off during use to maintain the proper temperature. When the burner control is set on a lower setting, the burner will be
What Are The Marks Or Shiny Scratches On My Smoothtop?
Marks on your smoothtop may be caused by water or metal. Water marks occur during cooking when condensation collects and drips, especially when cookware covers are removed. The minerals found in the water supply and acids in foods may spill on the surface and cause gray or brown spots. To
Why Does My Range Top Surface Feel Hot?
The range is designed so surface temperatures will not exceed maximum limitations set by the American National Standards Institute and other regulatory agencies. The range top may feel warm or even hot to the touch during use due to oven venting and cookware on the surface burners. There is no
The BAKE and LOCK Lights Are Flashing.
BAKE or LOCK may flash rapidly in the display to alert you if there is an error or a problem. If BAKE or LOCK appear in the display, press the Cancel pad. If BAKE or LOCK continue to flash, disconnect power to the appliance. Wait a few minutes, and then reconnect power. If the flashing still
Why Does the Range Display SAb or 5Ab? What Is Sabbath Mode?
If the range is displaying SAb, it is in Sabbath mode. The oven, as a safety feature, will automatically turn itself off after 12 hours. Sabbath mode overrides this cutoff so that the oven will remain on for up to 72 hours for long, slow cooking such as baked beans or other braised dishes. To
Why Do I Get A Lot Of Smoke When I Use The Broiler?
To reduce smoke when broiling, we recommend the following: Use the broiler pan and grid that came with the appliance. They are designed to minimize smoke by draining away excess liquid and fat from the broiler element or burner. Pour a small amount of water (½ - 1 cup) in the bottom of the
Why Does The Glass On My Smoothtop Look Green?
On the true color white or bisque smoothtop cooking surface, the glass will have a pinkish-red glow while the element is on. It will glow green when the burner is turned off and the element/glass is cooling down. The white or bisque color will return when the glass has cooled. These color
How Much Weight Will My Cook Top Hold?
The cook tops on Samsung electric ranges have been internally tested to support loads of up to 70 pounds and run continuously at maximum heat levels for extended periods of time. Samsung does not guarantee fitness of the product for any specific purpose, however, it is our understanding that the
Can I Use an Oven Cleaner on My Self-Clean Oven?
Commercial oven cleaners should not be used on a self-cleaning oven. Once the oven has cooled, clean any excessive spills with warm soapy water. Dry thoroughly before self-cleaning.
Why Does My Oven Not Seem Clean After Using the Self-Clean Feature?
The self-clean cycle works by incinerating food particles. Normally, some ashes are left in the bottom of the oven after cleaning. If spills are too thick or heavy, normal self-clean temperatures will not penetrate and disintegrate them. Instead, they will turn into a hard carbon crust and adhere