Downloading and Uploading Photos Using Kies Air - Kies Air Overview
Watch this video to learn how to transfer image files between your phone and Mac or PC using Kies Air.
Transferring Music Using Kies Air - Kies Air Overview
Watch this video to learn how to transfer audio files between your phone and Mac or PC using Kies Air.
Messaging Using Kies Air - Kies Air Overview
Watch this video to learn how to send and manage messages from your Mac or PC using Kies Air.
Connecting to Kies - Kies Air Overview
Use Kies Air to transfer data from your phone to any Mac or PC that supports Java and Adobe Flash technology. Watch this video to learn how.
Where can I find help for myGT-i9020A Nexus S?
Welcome to the Nexus S Help Center
Smart Switch FAQS - iOS8 Update
I recently upgraded my device to iOS8. Does Smart Switch work the same? Smart Switch Mobile supports a limited set of content transfers for iOS8. Currently, you can transfer photos, videos, Documents, and WiFi settings via iCloud, as well as receive app recommendations. If you back up to
Using a microSD Card with your Samsung Device
microSD FAQs and Troubleshooting The microSD card is an important and sometimes overlooked accessory for your Samsung Galaxy Device. MicroSD cards allow for expanded storage for a low cost. Due to their popularity many people actually select a device based upon the availability of this
How Do I Connect My Mobile Device To My HDTV With The HDMI Smart Adapter?
HDMI Smart Adapter The HDTV Smart Adapter* supports HD signals up to 1080p and can connect directly to your home theater or monitor using a standard HDMI cable (HDMI cable not included). * Not all devices are compatible with the HDMI smart adapter. Using HDTV Adapter The HDTV Adapter allows
When will my device receive the latest KitKat 4.4 software update?
Android KitKat (4.4) Android KitKat Samsung, Google and the carrier partners are working together to upgrade devices to Android 4.4 KitKat as quickly and as smoothly as possible. Specific models that will receive the KitKat update include the following devices. What
Where can I get support for Kies 3?
Kies 3 Kies 3 lets you conveniently access multimedia content such as photos, music, or movies from a single application. You can play, edit, or share multimedia from Kies by connecting a Samsung device to your computer; you can synchronize contacts and calendar events from your computer to
Where can I get support for Kies 2.6?
Kies 2.6 Kies lets you conveniently access multimedia content such as photos, music, or movies from a single application. You can play, edit, or share multimedia from Kies by connecting a Samsung device to your computer; you can synchronize contacts and calendar events from your computer to
I can connect to Wi-Fi®, but have no Internet or data on my Samsung device.
If you have successfully connected to a Wi-Fi network but have no connectivity (data), such as being able to browse a website or synchronize your accounts, follow the steps below to troubleshoot your connectivity issues. Check Signal Strength On your mobile device, check the signal strength
I cannot connect to Wi-Fi® on my Samsung device.
To use the Wi-Fi feature, you need access to a wireless access point or hotspot, commonly known as a Wi-Fi network. If you are experiencing issues connecting to a Wi-Fi network, follow the general troubleshooting below. Turn On and Connect to a Wi-Fi Network From the Home screen, touch Apps
My Wi-Fi® connection drops on my Samsung device.
Poor or Unstable Wi-Fi ® Connection If you are experiencing unstable or dropped Wi-Fi connections, follow the general troubleshooting below. Check Signal Strength On your mobile device, check the signal strength of the Wi-Fi network, located at the top-right of the screen (see image below
What are the different Indicator Icons on my Samsung Galaxy S® (Android version 4.4.2, KitKat)?
Indicator Icons — Android version 4.4.2, KitKat Enter keyword bars Signal Strength icon Signal Strength: The greater the number of bars, the stronger the signal. no signal No Signal icon No Signal: No service is available. sim card, x No SIM Card icon SIM Card: No
What is Reactivation Lock and how do I use it?
How do I upload (sync) Music from one mobile device to another using Kies Air?
Upload Music to Your Device Use Kies Air to upload new music from a mobile device to your device. Upload Music from a Samsung Mobile Device Note: Mobile view available only with Samsung mobile devices. View the music stored on your device by touching Music Kies Air Music in the main
How do I List (sort) Contacts using Kies Air?
Sorting Contacts You can sort contacts in Kies in list view, group view, thumbnail view, and duplicate view. Each view has its own sorting function. Click Contacts below your device name or Library in the left panel. If you are viewing contacts in your Kies library, you will need to
How do I customize the view mode in Kies Air?
Customize Home Screen View You can customize the windows on the Kies Air Home Screen, use fewer system resources, and let some key features of Kies Air run more efficiently. Note: Home Screen management is not supported on mobile browsers. Window Options The buttons at the top of each home
How do I change which calendar is displayed in Kies Air?
Calendar List From a Computer To choose which calendar and/or calendar events display in Kies Air, open the calendar window by clicking Calendar Kies Calander View in the left navigation panel. Click at the upper-right corner of the Calendar window. Check or Uncheck the items listed to
How do I upload (sync) Videos from one device to another using Kies Air?
Upload Videos to Your Device Use Kies Air to upload videos from another device to your mobile device. Upload Videos from a Samsung Mobile Device Note: Mobile view available only with Samsung mobile devices. View the videos stored on your device by touching Videos Kies Icon_Videos in the
How do I Add Ringtones using Kies Air?
Add Ringtones You can add and set new ringtones to your device in Kies Air. Upload Ringtone from a Computer Begin by clicking Ringtones Menu key in the left navigation panel. While viewing the ringtones stored on your device: Click Upload > Upload in the upper-left corner corner of the
What do I do if Kies Air is not seeing my device?
If You're Having Trouble Connecting to Your Device If you are having problems connecting to your device using Kies Air, make sure your device is connected to the same wireless network as your computer or mobile device. If you are still having trouble connecting to your device using Kies
How do I upload (sync) Pictures from my Computer to my device using Kies Air?
Upload Photos to Your Device Use Kies Air to upload photos from your computer to your device. Upload Photos from a Computer View the photos stored on your device by clicking Photos Kies Icon_Photos in the left navigation panel. While viewing the photos stored on your device: Click
How do I create and manage a playlist using Kies Air?
Create Playlists You can create playlists from the music stored on your device and play them on your computer when using Kies Air. Note: Playlist management is not supported on mobile browsers. Add Songs to Playlist Display the music stored on your device by clicking Music in the left