Why Can't Blu-ray Discs Resume From The Last Position When They Are Reloaded?
It really depends on the type of Blu-ray disc you are watching. Blu-ray discs with BD-Java (BD-J) cannot be resumed by the player (regardles of manufacturer) because BD-J disables the resume function. BD-J is the software that controls playback and all interactive Blu-ray disc features (bonus
What Is The Difference Between 2.4GHz And 5GHz?
2.4GHz vs. 5GHz The major differences between the two are the type of frequencies (channels) they offer and the Wi-Fi protocols they support. The 2.4GHz band offers 3 non overlapping channels and supports 802.11 b/g/n. The 5GHz band offers at least 23 non overlapping channels and supports
One Of My Speakers Is Not Working
The easiest way to pin-point the problem speaker is to swap the speaker with another speaker that is working, this will help determine if the problem is with the speaker, the speaker cable, or the speaker output port on the HTS. If the speaker port on the HTS is failing you can create an online
What Could Cause Network Issues On My Blu-ray Player Or Home Theater System?
What Is Causing My Network Trouble? While it’s nearly impossible to cover all the different router and modem models and settings, we can easily determine if the router, modem or their settings are causing the problem. Troubleshooting your network You will need Ethernet cable long enough to
Why Isn't My Remote Control Working?
Troubleshooting The Remote If your HTS remote is not working or your HTS does not respond to the remote control follow the steps below to determine if your remote or your HTS requires service. First remove the batteries and then press and hold the power button on your remote for about 20
How To Remove A Registered Product
Getting Started Registering your Samsung product is easy and comes with many benefits. In some cases you may have added a product to your account by mistake or entered the serial number incorrectly during registration. There are two ways a product can be registered to your account: Partial
Video & Playback
Using HDMI Pass Through Function - 2012 BD-E6500 Smart Blu-ray Player
You can connect multiple external devices to your 2012 Blu-ray player and then your television by using the HDMI Pass Through Function. Watch this video to learn how.
Yes, But One Of My DVD Discs Does Not Play.
Since your player is able to play all other DVD discs EXCEPT this one let's check the following to determine why this disc isn't playing: DVD Region: Verify the disc is a 'Region 1' disc. All Samsung Blu-ray players sold in the US support Region 1 DVD discs. Select 'Supported DVD Region
Blu-ray Region Codes
Blu-ray region codes are a form of DRM (Digital Rights Management) designed to allow film studios to control where a film is released, when, and its pricing. Blu-ray region codes are assigned based on where the player will be sold and are embedded in the players' firmware. All Samsung Blu-ray
How To Clean A Disc
If the disc has fingerprints, dust, or smudgemarks, the disc may not play. Follow the steps below to clean the disc. Your will need: A soft dry cloth Using the soft dry cloth, wipe from the center of the disc outward to the side of the disc in a straight line: If the disc still does
Yes, This Is The ONLY 3D Blu-ray Disc That Is Not Playing.
Since this is the only 3D Blu-ray disc not playing our next step is to check the Firmware version on your player and update if necessary. Is your player Firmware up to date? Before we continue we'll need to check the Firmware Version on your 3D BD AV receiver player, we will determine
No, I Have To Update Firmware
Depending on your receiver there are several options for updating the Firmware. If you prefer to request a Firmware Disc please give us a call at 1-800-SAMSUNG with your model number so a Firmware disc can be sent to you free of charge. Click here for step by step instructions for updating the
Netflix Movie Does Stream, But Playback Is Slow
Since your Home Theater System, Router and Modem are able to stream Neflix, we know all components are connected and working. However, if playback is slow or your video quality is poor this can be caused by several different factors such as: Bandwidth fluctuations Router settings and
How To Create A Samsung Apps ID And Add App Cash
Important: Follow the steps below if you want to be able to purchase apps for your Home Theater System. If you are only interested in downloading the available free apps, you do not require a Samsung Apps ID. Getting Started: You will need a PC. Internet connection. Pen and paper to write