Downloads

You're Registered!

Need to update or add additional registration information?

Update Registration

Troubleshooting Guide

Use Our Interactive Tool To Fix Common Problems.


Service Center

Warranty : More Info

Need Service?

Contact Us

  • Live Chat
  • Facebook Support
  • Google Plus Support


Energy Star Partner of the Year 2012

ENERGY STAR Partner of the Year 2013

With ENERGY STAR, you can feel confident knowing that you're protecting your bank account and Mother Earth.

 

Learn more

Get the Most Out of Your Product

Explore tips, articles, ideas, and more.

Language:
Description Release Date Language Size (MB) Download File
User Manual (ver.4.0)
Nov 17, 2014 ENGLISH 6.67 pdf Email
User Manual (ver.1.0)
Oct 22, 2014 ENGLISH 6.74 pdf Email
Operating System:
Language:
Operating System:
Language:
Operating System:
Language:
Language:
Description OS Release Date Language Size (MB) Download File
Upgrade File(USB type) (Firmware) (ver.1007.5)
All OS Feb 15, 2015 MULTI LANGUAGE 1.47 zip
MICOM (Firmware) (ver.1005.0)
All OS Feb 15, 2015 MULTI LANGUAGE 0.06 zip
Upgrade guide (Firmware) (ver.1.0)
All OS Feb 15, 2015 MULTI LANGUAGE 0.05 pdf

Showing 1-12 of 12 Matching Results

  • How To Link The Subwoofer On Your Samsung Sound Bar (H550, H551, H570, & HM55)

    Resetting The Link The Subwoofer's linking ID is preset at the factory and the sound bar and subwoofer should link (connect wirelessly) automatically when the sound bar is turned on. If the LINK LED does not light when the sound bar and subwoofer are turned on you will need to reset the ID. [FAQs]

  • Can I Increase My Subwoofer's Base Level? (HW-H550 & HW-H551)

    What Does My Subwoofer Do? The Subwoofer is responsible for low frequency sounds like the rumbles of an explosion. Its job is to augment the sounds from the front/right speakers so you won't always hear it 'working'. How Do I Know If My Subwoofer is working? The best way to determine if your [FAQs]

  • Does The Sound Bar Have To Be Mounted On A Wall?

    No, you can place the Sound bar on a stand, or even on the floor. Be sure that the Sound bar still has a clear path to the wireless subwoofer though, otherwise it may not link. [FAQs]

  • Why Is Audio Dropping Out Intermittently From My Sound Bar's Wireless Subwoofer?

    If the audio from your wireless subwoofer is dropping out intermittently there are a couple of things we can check to narrow down the cause: First be sure to check if the drop out occurs with all devices connected to the sound bar. For example, if you have a cable box and a game console [FAQs]

  • How To Remove A Registered Product

    Getting Started Registering your Samsung product is easy and comes with many benefits. In some cases you may have added a product to your account by mistake or entered the serial number incorrectly during registration. There are two ways a product can be registered to your account: Partial [FAQs]

  • How To Update A Partial Product Registration

    Getting Started Registering your Samsung product is easy and comes with many benefits. In some cases you may have added a product to your account, but the registration is not complete. In order to receive the full benefit of registering your product you will need to complete the registration. [FAQs]

  • How To Link The Subwoofer On Your Samsung Sound Bar (HW-H550, H551, H570, & HM55 Models)

    Shouldn't the Subwoofer Already be Linked? The Subwoofer's linking ID is preset at the factory and the soundbar and subwoofer should link (connect wirelessly) automatically when the soundbar is turned on. If the Blue LINK light is not solid when the soundbar and subwoofer are turned on you [FAQs]

  • How To Connect Your Sound bar To A TV With ARC (HW-H550, HW-H551, HW-H570, & HW-HM55 models)

    What Is ARC? ARC (Audio Return Channel) allows TV's with ARC capabilities and capable devices to transfer audio back and forth using one HDMI cable. Getting Started Since your TV supports ARC (Audio Return Channel) all the audio from the devices connected to your TV will be sent to the Sound [FAQs]

  • How To Connect Your HW-H550 Soundbar To A TV With ARC

    What is ARC? ARC (Audio Return Channel) enables one high-speed HDMI cable to transfer audio back and forth between a capable TV and device. You Will Need HDMI cable to connect the Sound Bar to your TV. A High Speed HDMI cable is recommended. Disable TV Speakers. See the accompanying [FAQs]

  • Connecting Your Sound Bar To A TV Using An Optical Digital Cable & HDMI

    HDMI (High Definition Multimedia Interface) is an audio/video interface used to connect digital devices such as TVs, Projectors, DVD, Blu-ray Players, Set Top Boxes, and more. It removes any loss of signal from analog conversion and transmits uncompressed digital data, in other words HDMI [Troubleshooting Guide]

  • Optical

    Getting Started: You will need 1 Optical Audio cable Remove any plastic protective casing from your Optical Audio cable Power off your Sound Bar, TV and external device(s) before making any connections To connect your external device(s) follow the steps below. Connect one end of [Troubleshooting Guide]

  • Are There Firmware Updates For My Sound Bar?

    Firmware Updates for Your Soundbar Samsung may offer Firmware updates for your Sound bar from time to time. Firmware updates are also known as Software updates. If an update is offered, you can upgrade the Firmware by placing the extracted Firmware file on a blank USB thumb drive, and then [FAQs]

Community Q&A

Ask questions, get and give answers from the Samsung community. Click on a topic below.