Find great gifts for everyone on your list. Shop Now
NP-Q1EX

Downloads

You're Registered!

Need to update or add additional registration information?

Update Registration

Troubleshooting Guide

Use Our Interactive Tool To Fix Common Problems.


Service Center

Warranty : More Info

Need Service?

Contact Us

  • Live Chat
  • Facebook Support
  • Google Plus Support


Energy Star Partner of the Year 2012

ENERGY STAR Partner of the Year 2013

With ENERGY STAR, you can feel confident knowing that you're protecting your bank account and Mother Earth.

 

Learn more

Get the Most Out of Your Product

Explore tips, articles, ideas, and more.

Description Release Date Language Size (MB) Download File
User Manual (Vista) (ver.1.0)
Aug 28, 2014 ENGLISH 13.59 pdf Email
User Manual (XP) (ver.1.3)
Aug 28, 2014 ENGLISH 11.64 pdf Email
User Manual (XP) (ver.1.2)
Aug 28, 2014 SPANISH 11.35 exe Email
User Manual (XP) (ver.1.2)
Aug 28, 2014 KOREAN 16.03 exe Email
User Manual (Vista) (ver.1.0)
Aug 28, 2014 ENGLISH 13.59 pdf Email
User Manual (XP) (ver.1.3)
Aug 28, 2014 ENGLISH 11.64 pdf Email
User Manual (XP) (ver.1.2)
Aug 28, 2014 SPANISH 11.35 exe Email
User Manual (XP) (ver.1.2)
Aug 28, 2014 KOREAN 16.03 exe Email
Operating System:
Language:
Operating System:
Language:
Operating System:
Language:
Language:
Description OS Release Date Language Size (MB) Download File

Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 77.9 zip

Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 18.81 zip

Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Jun 4, 2009 MULTI LANGUAGE 1.16 zip

Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 93.22 zip

Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 8.33 zip

Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 18.38 zip

Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 9.19 zip
Description OS Release Date Language Size (MB) Download File

Easy Display Manager is a program that displays the changed setting on the screen when a setting is changed by pressing the shortcut keys, and enables changing the display mode through the Display Settings window. Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 9.27 zip

Easy Network Manager is a program that enables you to easily configure the network settings. You can configure the network settings for each location and you can also diagnose the network status. Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Apr 9, 2009 MULTI LANGUAGE 17.02 zip

Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 24.57 zip

Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 52.91 zip

Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 21.76 zip

Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 32.73 zip

Recovery Solution offers functions to recover the computer to a previous state and restore the data in it. Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 50.77 zip

Samsung Battery Manager is a power management program that provides easy-to-use power management and power saving settings so that the battery usage time can be extended. Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 3.44 zip

Samsung Magic Doctor is troubleshooting software provided by Samsung Computer for system diagnosis, and restoring the system. The system diagnosis function enables users to diagnose system problems without assistance from others. Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Apr 9, 2009 MULTI LANGUAGE 4.57 zip

Samsung Update Plus is a software function that examines and updates the Samsung software and updates the Samsung software and drivers installed on your Samsung computer to the most recent versions. Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 9.0 zip

Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 4.3 zip

Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Apr 9, 2009 MULTI LANGUAGE 83.2 zip

Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Feb 5, 2009 MULTI LANGUAGE 4.1 zip

Please referece the below install steps.

  1. Click the attached file and press ''Save'' button. Then press ''Browse...'' button and select the place where you want to save the selected file.
  2. After downloading the file, find the downloaded file and right_click on the file. On pop_up menu, select ''Extract All...'' option.
  3. On ''Extraction Wizard'', press ''Next'' button and press ''Browse...'' button. Select a folder to extract file and press ''Next'' again.
  4. After the file has been sucessfully extracted, see the extracted files. Run ''Setup.exe'' file or ''setup.exe'' file in the folder.

Thanks.

Win XP Apr 9, 2009 MULTI LANGUAGE 379.53 zip
Description OS Release Date Language Size (MB) Download File

You can update the BIOS & Micom in yourself.The Usage is as follows :1.Download the attached file2.Run the attached file on the Windows, and the BIOS will be upgraded automatically3.After BIOS update in Windows, system will reboot. Press F2 at the Samsung Logo screen to enter system setup for system stability, and press F9(Load Setup Default) -> F10(Save and Exit) in the BIOS screen.Careful:

- Never power off during the BIOS in updating.

Thank you!!

Win XP/Vista Feb 11, 2009 MULTI LANGUAGE 1.68 exe

Showing 1-25 of 27 Matching Results

  • How To Install The Samsung Settings Software

    Settings allows you to change various settings on your laptop and is necessary to ensure your Fn keys work correctly. Important: In order to install Settings, you will need SW Update. If SW Update is not installed on your computer, click here to install it. Open SW Update by clicking on the [FAQs]

  • How To Connect To A Wireless Network (Windows 7)

    No title Before You Begin: This guide explains how to connect your PC to a wireless network. Note: If you have already followed the directions in this article and you are experiencing problems connecting to a wireless network, please visit our Troubleshooting guides. Before connecting your [FAQs]

  • How To Access The Web Cam Software (Windows 7)

    Important: Cyberlink YouCam only comes pre-installed on PC's with Windows 7 out-of-the-box. If you have deleted this software, click here to go to Cyberlink's site. CyberLink YouCam is a software solution for webcam users. The dual-mode user interface design makes CyberLink YouCam easy [FAQs]

  • How To Clean Your PC

    No title To clean your PC safely, follow these steps: Disconnect the power cord and turn off your PC. Gently wipe the surface using a clean, dry micofiber cloth. Use as little pressure as possible.. Cleaning Cloth To clean your PC, we recommend using a Double-sided Microfibre Cloth. [FAQs]

  • How To Update A Partial Product Registration

    How To Update A Partial Product Registration Registering your Samsung product is easy and comes with many benefits. In some cases you may have added a product to your account, but the registration is not complete. In order to receive the full benefit of registering your product you will need to [FAQs]

  • How To Use Samsung Recovery Solution 4

    How To Use Samsung Recovery Solution 4 Recovery Solution 4 to restore your computer using one of the restore methods described below. Basic Restore - A Basic Restore reloads all the Windows operating system files and leaves all personal files, programs and settings intact. By reloading the [FAQs]

  • How To Transfer Files And Settings (Windows 7)

    How To Transfer Files And Settings (Windows 7) Windows Easy Transfer is a program that guides you through the process of transferring files and settings from one Windows PC to another. You can choose what files to transfer and how to transfer them. Important: Before beginning any transfer, [FAQs]

  • How To Perform A Recovery Using Recovery

    How To Perform A Recovery Using Recovery Important: The below recovery software is only installed on Windows 8 and 8.1 pre-installed models. If you have updated your PC to Windows 8/8.1, click on Samsung Recovery Solution 5 in the Related Content section to the right. Warning: Do not rename [FAQs]

  • How To Register Your Samsung Product

    How To Register Your Samsung Product Registering your Samsung product is easy and comes with many benefits. You will receive helpful tips, faster tech support and a chance to win free Samsung products. You Will Need A PC or Smart Device with Internet Access The Model Code and Serial number [FAQs]

  • How To Remove A Registered Product

    How To Remove A Registered Product Registering your Samsung product is easy and comes with many benefits. In some cases you may have added a product to your account by mistake or entered the serial number incorrectly during registration. There are two ways a product can be registered to your [FAQs]

  • How Do You Enter Safe Mode For Windows 8/8.1

    How Do You Enter Safe Mode For Windows 8/8.1 Safe mode starts Windows in a limited state where only essential programs are started. Windows 8 changes the way users boot into safe mode. Boot Into Safe Mode To boot into safe mode, follow the steps below: If you are not signed in to Windows, [FAQs]

  • How Do I Obtain A Recovery Disk?

    How Do I Obtain A Recovery Disk? If you need to obtain a Samsung Recovery Disk please call 1800-SAMSUNG(726-7864) and follow the prompts to Computer Products. Before calling, please have your model number and serial number ready and available. [FAQs]

  • How Do I Activate My Copy Of Windows 7?

    How Do I Activate My Copy Of Windows 8/8.1 Genuine Windows is a copy of Windows that's licensed and published by Microsoft. With a genuine copy of Windows, you're eligible to receive the latest updates from Microsoft. Genuine Windows is published by Microsoft, properly licensed, and supported [FAQs]

  • How Do I Activate My Copy Of Windows 8/8.1?

    How Do I Activate My Copy Of Windows 8/8.1 Genuine Windows is a copy of Windows that's licensed and published by Microsoft. With a genuine copy of Windows, you're eligible to receive the latest updates from Microsoft. Genuine Windows is published by Microsoft, properly licensed, and supported [FAQs]

  • How Do I Setup WiDi For Windows 8.1?

    Intel WiDi allows you to wirelessly view your desktop, files, videos, etc. on your TV. To use WiDi, follow the steps below: Important: In order to use the WiDi function of your PC, you must have a WiDi device connected to your TV. Make sure the WiDi device is correctly connected to your [FAQs]

  • How To Use SW Update

    SW Update allows you to download and install the newest drivers, software and updates for your Windows 8 PC. If you do not have SW Update installed on your computer, click here to install it. You can open SW Update by clicking on the app on the Start Screen or the icon on the desktop. If you [FAQs]

  • My USB 3.0 Devices Receive An Error Message When Connecting To My Windows 8 PC

    If you connect a USB 3.0 device and recieve the error message This device cannot start. (Code 10) or The USB device returned an invalid serial number string descriptor. then click here for more information and a solution from the Microsoft Support Site. [FAQs]

  • How To Calibrate Your Battery

    When charging and discharging the battery repeatedly over a short time, the battery usage time may be reduced. To restore the actual battery charge and the remaining charge display you will need to discharge the battery completely using the Smart Battery Calibration function, and then charge it [FAQs]

  • How To Repartition The Hard Drive

    No title No title No title No title When you first power on the computer and complete the initial setup, you are given the option to resize the partitions on the hard drive. By default, the hard drive is split into two drive letters of about equal size as well as a third hidden partition [FAQs]

  • How To Perform A Basic Restore Using Samsung Recovery Solution III

    A Basic Restore reloads all the Windows operating system files and leaves all personal files, programs, and settings intact. By reloading the Windows operating system, a Basic restore can fix many Windows related problems. To perform a Basic Restore, follow these steps: Open Samsung Recovery [FAQs]

  • How Do I Use The Samsung Recovery Disk For Windows 8?

    If the recovery partition has been deleted or has failed in any way, you can use the Samsung Recovery Disk. The steps to do this are as follows: Insert the Recovery Disk. Power off your laptop and plug it into a wall outlet. Power on your laptop. Your laptop should start loading the [FAQs]

  • How Do I Disable Or Enable The TouchScreen Keyboard?

    You can disable or enable the onscreen touch keyboard with a few clicks. The steps to do this are below: From the desktop screen, right click on the toolbar and select properties. A window will pop up, click on the 'Toolbars' tab. Check or uncheck 'Touch Keyboard' to enable or [FAQs]

  • How To Export Drivers For Samsung PCs

    How To Export Drivers For Samsung PCs If you are having an issue with a missing driver and the driver does not appear in SW Update, you can search for the Driver manually using the steps below. Important: It may take up to a minute for each of the below steps to load in SW Update. Open SW [FAQs]

  • Why Aren't My Function Keys Working?

    Why Aren't My Function Keys Working? In order for your function keys to work, you must have Settings installed on your PC. Settings can be installed from SW Update. How To Install The Samsung Settings Software Important: In order to install Settings, you will need SW Update. If SW Update is [FAQs]

  • What Do I Do If The Camera Isn't Working On My Laptop?

    What Do I Do If The Camera Isn't Working On My Laptop? The camera (or webcam) on your laptop is considered a plug and play device. This means that your PC should recognize the device without the need of drivers to operate it. If issues arise with your camera, it could be due to a software [FAQs]

Community Q&A

Ask questions, get and give answers from the Samsung community. Click on a topic below.