Notebook Is Not Powering On
Important: If your laptop is getting power, but you are receiving an error message such as Operating System Not Found during bootup, please click here to visit the software section of this troubleshooting guide. If your laptop is getting power, but you are not seeing anything on the
Can I Upgrade The Hard Disk Drive On My Notebook?
Most Samsung notebooks use a standard 2.5” SATA hard drive. You can upgrade the hard drive as long as the replacement hard drive meets the specifications of the laptop. Upgrading the hard drive will not void the warranty. However, if your computer requires service and the problem is caused by
Why Does My Battery Only Charge To 80%?
If the battery on your computer is only charging to 80%, this is because Battery Life Extender is on. Battery Life Extender sets the maximum battery charge level to 80% in order to extend the life of your battery. If you would like to turn this function off, follow the steps below: Note: Some
How To Perform A Complete Restore Using Samsung Recovery Solution 5
Restore the PC to the condition it was in when the complete backup was made.
How Can I Limit My Child's PC Usage And Access? (Windows 8/8.1)
Microsoft offers a setting called Family Safety in their Windows 8 OS. Family Safety helps you set limits on the amount of time your child can use the PC, as well as the websites, apps, and games they can use and when they can use them. The instructions provided below will help you access the
Can I Boot Directly To The Desktop In Windows 8.1?
In Windows 8.1 you can set your computer to load directly to the desktop, when turned on, instead of to the Start Screen. To set your computer to boot to the desktop, follow the steps below: Go to the desktop. Right click on an empty space in the taskbar. (Usually located at the bottom of the
How To Perform A Data Backup Using Samsung Recovery Solution 5
Back up your personall files.
Can I Personalize The Background Of The Start Screen In Windows 8/ 8.1?
You can change the background color and pattern of the Start Screen in Windows 8 and 8.1. To personalize the Start Screen background, locate your OS and follow the steps below. You can also click here and watch a personalization video on Microsoft's support site. Windows 8 Press the Windows
Can I Name A Group Of Apps On The Windows 8/ 8.1 Start Screen?
Windows 8 If you have created a group of similar apps and would like to create a Group name, follow the steps below: Click on the minus icon on the lower right corner of the screen. Your entire Start Screen will be displayed in the Zoomed Out window. Right click on your group and select
Can I Pin Websites To The Start Screen In Windows 8/ 8.1?
In Windows 8 and 8.1, you can pin your favorite websites to the Start Screen so you can access them with one click. To setup your Start Screen with all your favorite websites, follow the steps below. Important: The steps below use Internet Explorer because only the IE app currently has this
How Do I Add User Accounts In Windows 8.1
For steps, and a video, on setting up Microsoft accounts in Windows 8.1, click here to go to Microsoft's support user account support page.
What Are The Various Function Key Combinations?
Using the Function keys, you can perform various tasks on your computer. Below is a list of the Function key combinations and the task each combination performs. Shortcut Keys Name Function + Easy Settings/ Control Center/ Settings Launches Easy Settings/ Control Center/
What Is Samsung Recovery Solution 5?
Samsung Recovery Solution 5 is a software tool that helps you backup and restore information on your Windows 7 PC. With Samsung Recovery Solution 5 you can: Backup and restore personal data files. Perform a complete backup of the entire PC, including the operating system, programs,
How Do I Add Apps From The All Apps Screen In Windows 8?
Not all of the available apps are immediately available on the Start Screen. To locate apps from the All Apps screen and pin them to the Start Screen, follow the steps below: Right click on any empty space in the Start Screen to open the All Apps menu. Click on All Apps. All Apps displays
How Do I Perform A Complete Restore In Samsung Recovery Solution 5?
Warning: Do not rename the backup folder created by Samsung Recovery Solution or change the directory structure in the backup. If the name or structure has changed SRS will not see your recovery point when you attempt to perform a restore. This restores the PC to the condition it was in when
How Do I Enable Secure Boot?
Secure boot is a Windows 8 feature that prevents the loading of malicious software applications, drivers, and OS loaders, that do not contain an authorized digital signature, during the booting process. To enable Secure boot, follow the steps below. Make sure your PC is powered off. Power
How To Use Windows 8 Hot Keys
Using Windows 8 key combinations to access features quickly
How To Pin Your Favorite Website To The Start Screen In Windows 8/8.1
In Windows 8, you can pin your favorite websites to the Start Screen so you can access them with one click. To setup your Start Screen with all your favorite websites, follow the steps below. Important: The steps below use Internet Explorer because only the IE app currently has this
How To Update Your BIOS For Windows 8
Important: To update your BIOS you will need to use SW Update. If you do not currently have SW Update (located on the Start Screen or the Desktop), click here to install it. To install the BIOS update, follow the steps below: Launch SW Update from the Start Screen or your desktop. The program
How To Access The Web Cam Software (Windows 7)
Important: Cyberlink YouCam only comes pre-installed on PC's with Windows 7 out-of-the-box. If you have deleted this software, click here to go to Cyberlink's site. CyberLink YouCam is a software solution for webcam users. The dual-mode user interface design makes CyberLink YouCam easy
How To Use The SmartView 2.0 App
Smart View is an app that you can download on your Windows 7 or Windows 8 PC to share with and control your TV. Note: Don't have the Smart View App? Download it here! Important: Smart View uses DLNA and is not compatible with Mac. Smart View 2.0 is only compatible with 2014 Samsung Smart
How To Set Up A Better Gaming Experience (Windows 8)
To get the most out of your gaming experience, here are some simple tips to ensure the best performance: Make Sure Your Laptop Meets The Minimum Requirements Of The Game Your game will list the minimum specs your PC must meet in order to be able to play it. To verify the specs of your PC and
Can I Custom Build A Samsung Notebook PC?
Samsung does not offer customization options for any netbook PC models. Each netbook PC model has been optimized for use with the current hardware configuration. Of course this does not mean that you cannot upgrade the memory or hard disk drive, it just means that Samsung does not perform these
How To Upgrade The Memory
No title If you are looking for a part, please visit www.samsungparts.com. Warning: Shut down the computer completely before attempting to replace the memory. Do not replace the memory while the computer is in Sleep mode. Disconnect the power and remove the battery before continuing. Use
How Do I Change What Happens When I Close The Lid?
You can change the options for what your laptop does when you close the lid. Below are the steps to change this: Important: You must be logged into your laptop as the Admin User to make these changes. Open Control Panel. On the upper right of the Control Panel window, change 'Category' to