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Description Release Date Language Size (MB) Download File
User Manual (Windows 7) (ver.1.3)
Aug 28, 2014 ENGLISH 12.88 pdf Email
User Manual (Windows 8) (ver.1.4)
Aug 28, 2014 ENGLISH 18.12 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 ENGLISH 5.45 exe Email
User Manual (Windows 7) (ver.1.2)
Jul 9, 2012 SPANISH 9.67 exe Email
User Manual (Windows 8) (ver.1.3)
Oct 26, 2012 SPANISH 23.58 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 SPANISH 5.71 exe Email
User Manual (Windows 7) (ver.1.2)
Jul 9, 2012 KOREAN 13.26 exe Email
User Manual (Windows 8) (ver.1.3)
Oct 26, 2012 KOREAN 24.8 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 KOREAN 10.59 exe Email
User Manual (Windows 7) (ver.1.3)
Aug 28, 2014 ENGLISH 12.88 pdf Email
User Manual (Windows 8) (ver.1.4)
Aug 28, 2014 ENGLISH 18.12 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 ENGLISH 5.45 exe Email
User Manual (Windows 7) (ver.1.2)
Jul 9, 2012 SPANISH 9.67 exe Email
User Manual (Windows 8) (ver.1.3)
Oct 26, 2012 SPANISH 23.58 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 SPANISH 5.71 exe Email
User Manual (Windows 7) (ver.1.2)
Jul 9, 2012 KOREAN 13.26 exe Email
User Manual (Windows 8) (ver.1.3)
Oct 26, 2012 KOREAN 24.8 pdf Email
Trouble Shooting Guide (ver.2.0)
Jul 9, 2012 KOREAN 10.59 exe Email
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Showing 1-25 of 36 Matching Results

  • Notebook Is Not Powering On

    Important: If your laptop is getting power, but you are receiving an error message such as Operating System Not Found during bootup, please click here to visit the software section of this troubleshooting guide. If your laptop is getting power, but you are not seeing anything on the [Troubleshooting Guide]

  • Windows 8 / 8.1

    [Troubleshooting Guide]

  • Notebook Restarts Itself Sporadically (Windows 8)

    If your notebook is restarting sporadically, follow the steps below: Disable Automatic Updates If your computer is set to perform automatic updates, it may be restarting to install new Windows updates. To disable automatic updates, click here. Run A Scan For Viruses If your computer is [Troubleshooting Guide]

  • Poor Network Performance Using TKIP Setting

    If you are using 802.11n mode and have your router set to TKIP encryption, you may experience poor network performance. TKIP is an older encryption type and has security issues. It is recommended that you set your router to AES to resolve poor network performance, fully support your 802.11n [Troubleshooting Guide]

  • Dark Screen / Dimmed Screen

    Your notebook can have a dark or dimmed screen under the following circumstances: The brightness level may have been changed. The Power Options dimmed the screen after a period of inactivity. The notebook is experiencing a driver, software, or hardware failure. Note: If the screen dims [Troubleshooting Guide]

  • Dark Screen / Dimmed Screen

    Your notebook can have a dark or dimmed screen under the following circumstances: The brightness level may have been changed. The power saving function in the Power Options dimmed the screen after a period of inactivity. The notebook is experiencing a driver, software, or hardware failure. [Troubleshooting Guide]

  • Verify The Wireless LAN Is Enabled

    To enable the Wireless LAN, follow these steps: Verify the LED on the F12 Key is lit blue. If the wireless LED is lit blue, go to step #3. If the wireless LED is not lit, go to step #2 below. Press the Fn+F12 key to turn the Wireless LAN ON. Note: You may have to perform this [Troubleshooting Guide]

  • Multimedia Functions

    [Troubleshooting Guide]

  • How To Power Off Your PC In Windows 8.1

    To turn off your notebook, follow the steps below: Press the Windows key + C key to open the Charms menu. + Select Settings from the Charms menu. In the Settings menu, click Power. Select 'Shut down' from the Power options. Your notebook will now power off. [Troubleshooting Guide]

  • Windows 8.1

    [Troubleshooting Guide]

  • Firefox

    If the text appears too large or too small when browsing websites, you can adjust the zoom and text size of your internet browser. Change The Zoom Settings Open your browser window. Press the Alt key on the keyboard to display the menu. Click View in the menu and then click Zoom. [Troubleshooting Guide]

  • ODD

    [Troubleshooting Guide]

  • Test Windows Sounds

    If the volume level has been adjusted to the maximum setting and the volume is still low, there may be a problem with your audio playback software (i.e. Windows Media Player, iTunes, etc.) To determine if the problem is with your audio playback software, test the volume with Windows sounds. To [Troubleshooting Guide]

  • The Volume Is Low

    If the volume level is too low, you should first check the volume levels. To check the volume levels, follow these steps: Right click the Sound icon in the system tray, and then left click Open Volume Mixer. Raise the slider underneath Speakers to the top. If you are unable to move the [Troubleshooting Guide]

  • Testing Windows Sounds

    If the volume level has been adjusted to the maximum and the volume is still low, there may be a problem with your audio playback software (i.e. Windows Media Player, iTunes, etc. To determine if the problem is with your audio playback software, test the volume with Windows sounds. To test the [Troubleshooting Guide]

  • Connect To A Different Wireless Access Point Or Router

    If you have tried all of the previous troubleshooting steps and are still unable to connect to the network, this may be due to the failure of the Wireless Network Card in your computer, an error in the setup of your Wireless Network, or a software issue. To determine where the problem is, try [Troubleshooting Guide]

  • Perform A Complete Restore

    Warning: Do not rename the backup folder created by Samsung Recovery Solution or change the directory structure in the backup. If the name or structure has changed SRS will not see your recovery point when you attempt to perform a restore. This restores the PC to the condition it was in when [Troubleshooting Guide]

  • AM Radio Interference With Touchpads

    The touchpad on many notebook and netbook computers, non-Samsung included, may not function properly when used near a strong AM radio signal. This problem can become even more apparent when the AC adapter is connected. If you are experiencing an intermittent problem where the touchpad does not [Troubleshooting Guide]

  • How To Update Windows 8 Drivers And Software

    To obtain Windows 8 drivers and software, download the SW Update tool. To download the SW Update tool, click here. Important: You must use the SW update tool to get your Windows 8 Software and Drivers. To use SW Update to install your drivers and software updates, follow the steps below: [Troubleshooting Guide]

  • Input

    Touchpad Turns the Touchapd on or off. To turn the touchpad on or off, move the slider to On or Off. [Troubleshooting Guide]

  • My Battery Only Charges To 80%

    If the battery on your computer is only charging to 80%, this is because Battery Life Extender is on. Battery Life Extender sets the maximum battery charge level to 80% in order to extend the life of your battery. If you would like to turn this function off, follow the steps below: Windows 8 [Troubleshooting Guide]

  • Power Management

    Eco Mode Eco Mode minimizes CO2 generation and energy consumption. Turn Eco Mode on or off by moving the Slider to On or Off. You also have the option of turning Wi-Fi off when Eco Mode is set to On. To enable this function, click the box next to 'Turning Wi-Fi Off'. If there is a check in [Troubleshooting Guide]

  • Unable To Find The Location Of The Start Button

    The Start button no longer exists within Windows 8. Windows 8 now uses the Start Screen where you can attach apps and websites. To switch to the Start Screen, press the Windows button on your keyboard. For more information on the Start Screen, click here to go to Microsoft's support site. [Troubleshooting Guide]

  • Recovery

    [Troubleshooting Guide]

  • Connect To A Wireless Network In Windows 8

    Important: The below information is for Windows 8. If you are using Windows 8.1, click here. Before You Begin This guide explains how to connect your PC to a wireless network. Before connecting your computer to your wireless network, you will need the following information from your router [Troubleshooting Guide]

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