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Description Release Date Language Size (MB) Download File
Quick Guide (ver.1.0)
Apr 4, 2011 ENGLISH 34.43 pdf Email
User Manual (Installation Guide included) (ver.1.3)
Mar 3, 2014 ENGLISH, SPANISH 45.79 pdf Email

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Showing 1-25 of 46 Matching Results

  • How Long Does the Water Filter Last In The Refrigerator?

    The water filter is designed to last for approximately six months or 500 gallons. These numbers are approximate as the life of the filter is determined by water quality and frequency of use. Note: If the home is supplied with hard water, well water, the filter may need to be changed more [FAQs]

  • How To Reset The Filter Icon On The RF4289 French Door Refrigerator And The RSG309 Side By Side Refrigerator

    To reset the filter indicator icon on the RF4289 and the RSG309, perform the following: Locate and touch the Settings icon at the bottom of the display. Once the settings menu is displayed, locate and touch Water Filter at the bottom display. When the Water Filter menu opens, touch [FAQs]

  • How To Turn Cooling Off Mode On Or Off (RF4289 And RSG309)

    If the display panel on your Wi-Fi refrigerator (RS309* or RF4289*) says “OFF OFF” it is in Cooling Off Mode. Cooling Off Mode is controlled through the settings menu. When activated, Cooling Off Mode shuts off the cooling operation in the unit. Retailers use this feature for in-store displays. [FAQs]

  • How To Find Available Wireless Networks For The RF4289* and RSG309* Wi-Fi Refrigerators

    Touch the Settings icon in the bottom right hand corner of your display. This will open your Settings Menu. Locate the up and down arrows in the top and bottom corners on the right side of the Settings Menu. Then press the down arrow twice then select “S/W Update.” Once on the S/W [FAQs]

  • The Heated Tray Ice Maker In The French Door Refrigerator Is Producing Too Much Ice. What Can I Do?

    If the ice maker is producing too much ice, verify that the ice level arm is still intact and operating properly. When the ice maker arm is operating properly, it will rotate downward when the ice maker is harvesting the ice. To see if the ice maker arm is operating properly, test the ice [FAQs]

  • Why Is There An Ethernet Port On The Back Of The Wi-Fi Refrigerator?

    The electric power grid we use today was designed over 50 years ago. In order to conserve energy, prevent blackouts, and decrease response time to blackouts, “Smart Grid” technology has been created. For example, if a tree falls and damages power lines in a neighborhood, the power company would [FAQs]

  • Why Does The Display Say OFF OFF? (RSG309 and RF4289)

    If the display panel on your Wi-Fi refrigerator (RS309* or RF4289*) says “OFF OFF” it is in Cooling Off Mode. Cooling Off Mode is controlled through the settings menu. When activated, Cooling Off Mode shuts off the cooling operation in the unit. Retailers use this feature for in-store displays. [FAQs]

  • What Is Smart Grid?

    Smart Grid is a software interface that allows local energy providers to control power consumption in all Smart Grid compatible appliances in the home. Important: Until your local energy provider incorporates Smart Grid the SmartGrid feature on your Refrigerator will not operate. img2.gif [FAQs]

  • Where Do I Find The Part Number For The Refrigerator's Water Filter?

    Why Doesn't Samsung Provide the Part Number for My Refrigerator's Water Filter? Samsung does not provide the part number for water filters, because part numbers are subject to change. Instead, Samsung uses J and J parts service to provide you with the parts needed for your specific products. [FAQs]

  • How Do I Contact Samsung About My Home Appliance Via Social Media?

    To contact Samsung via social media click on one of the following links: Facebook Twitter Google+ [FAQs]

  • How To Remove And Clean The Glass Shelf Above The Crisper Drawers In The French Door Refrigerator

    How To Remove and Clean the Glass Shelf Above the Cripser Drawers in the French Door Refrigerator If you need to remove the bottom glass shelf above the fruit and vegetable drawer, perform the following steps: Warning: Always use caution when working with glass. It can break easily [FAQs]

  • Why is There Frost in the Freezer?

    Why is There Frost in the Freezer? Freezer frost can be caused by the following conditions: The freezer door is not closing completely. The freezer door gaskets are not attached to the door properly, are split or torn, or are not clean. The freezer is not being ventilated adequately. Food [FAQs]

  • What Are The Advantages Of Samsung's Twin Cooling System?

    What Are the Advantages Of Samsung's Twin Cooling System? The Twin Cooling System controls the refrigerator and freezer independently with two separate evaporators and precise electronic control. Here are the advantages: Superior Energy Savings An adequate amount of cool air is provided in [FAQs]

  • What Does Power Freeze Do?

    What Does Power Freeze Do? Power Freeze speeds up the ice making process by reducing the amount of time it takes for the ice maker to make a tray of ice from 90 minutes to 55 minutes. To start the Power Freeze function, press the Power Freeze button. Both the compressor and the freezer fan [FAQs]

  • Why is the Freezer Temperature Colder than the Set Temperature?

    Why is the Freezer Temperature Colder than the Set Temperature? If the freezer temperature is too cold, please make sure the ice cube bin is full. When the refrigerator senses that the ice bucket is not full, the freezer runs at a lower temperature promote faster ice production. Once the [FAQs]

  • Will The Water Dispenser Work Without A Water Filter Installed?

    Will the Water Dispenser Work Without a Water Filter Installed? Models designed for use with the AquaPure water filter are shipped with a cap in place to cover the opening and keep it free of debris prior to the installation of the water filter. On most models it is not necessary to have this [FAQs]

  • The Refrigerator is Leaking, what Should I Do?

    The Refrigerator is Leaking, what Should I Do? The leak in the refrigerator could be caused by one of the following conditions: The coupler that connects the refrigerator water line to your water dispenser is damaged or installed incorrectly. The water filter is installed incorrectly. [FAQs]

  • What Are The Ideal Temperature Settings For The French Door Refrigerator?

    What are the Ideal Temperature Setting for the French Door Refrigerator? The ideal temperature settings for the French Door refrigerator are 0°F (-18°C) for the Freezer and 37°F (3°C) for the Fridge. Adjusting the Temperature To adjust the temperature, follow these steps: Important: On models [FAQs]

  • Why Does the Control Panel Display OF OF or O FF Instead of the Temperature?

    Why Does the Control Panel Display OF OF or O FF Instead of the Temperature? If the control panel displays OF OF instead of the temperature, the refrigerator is in Cooling Off mode. In Cooling Off mode, the refrigerator appears to be running normally, but the compressor is off so the [FAQs]

  • What Are The Exterior Sides Of The Refrigerator Finished With?

    The sides of the refrigerator are painted in a color that will match or blend with the color or finish of the refrigerator. For example, the sides of stainless steel fridges are painted gray. Black fridges will have black sides; White fridges will have white sides. [FAQs]

  • Why Is Everything In The Freezer Frozen Except For The Ice Cream?

    Depending on the type of ice cream that you prefer, the freezing point of the ice cream will vary. This is largely based on fat and sugar content. The higher fat and sugar content results in a lower freezing point. So if you are having this issue, it is likely that the ice cream consists of real [FAQs]

  • When Would I Need To Use Power Freeze/Power Cool?

    Power Freeze and Power Cool turn the refrigerators compressor to full on which makes the unit cool down much faster than if it was at normal operating capacity. These features are included for times when the door may be open for extended periods, so that the fridge returns to operating [FAQs]

  • How Much Amperage Do Samsung Refrigerators Draw?

    The largest Samsung refrigerators draw a maximum of 15 amps at 120 volts. [FAQs]

  • What Are The Power Requirements Of The French Door Refrigerator?

    Samsung refrigerators require a 120V/60Hz/15 Amp grounded outlet on a dedicated circuit. If the refrigerator will not power on, verify the following: Verify that the plug is inserted properly into a 120Volt/60Hz grounded outlet. Verify that the power cord is not damaged. Verify that the [FAQs]

  • Does The Refrigerator Need To Be Installed With A Water Line For The Water Or Ice Dispenser To Work?

    All refrigerators with water and ice dispensers must be connected to a water line in order for the dispensers to operate. Samsung refrigerators do not feature manually-filled reservoirs. Tip: If you do not hook up the water line, you must turn off the ice maker on the control panel. Failure to [FAQs]

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