What Are The Power Requirements Of The Side By Side Refrigerator?
Samsung refrigerators require a 120V/60Hz/15 Amp grounded outlet on a dedicated circuit. If the refrigerator will not power on, verify the following: Verify that the plug is inserted properly into a 120Volt/60Hz grounded outlet. Verify that the power cord is not damaged. Verify that the
Where Can I Find Information About CES?
The Consumer Electronics Show (CES) is taking place during January 6th - 10th in Las Vegas Nevada and is known as a global consumer electronics and consumer technology tradeshow that introduces new technology and reveals new products each year. Subsequently you may start to receive customer
Does The Refrigerator Need To Be Installed With A Water Line For The Water Or Ice Dispenser To Work?
All refrigerators with water and ice dispensers must be connected to a water line in order for the dispensers to operate. Samsung refrigerators do not feature manually-filled reservoirs. Tip: If you do not hook up the water line, you must turn off the ice maker on the control panel. Failure to
How Long After Plugging The Refrigerator In Should I Wait Before Putting In Food?
After plugging the refrigerator in, wait two to four hours and verify that the unit is cooling before putting food inside. Only add food to the freezer once the freezer temperature is below 0º F (-18º C).
The Sides Of My Refrigerator Feel Hot. Is This Normal?
It is normal for the exterior of your refrigerator to feel hot. The sides of your refrigerator contain pipes that heat up to prevent condensation on the outside of the refrigerator. However, if your exterior refrigerator walls feel excessively hot, for example, too hot to touch comfortably, your
Is Samsung Running Any Sales Or Promotions On Refrigerators?
On occasion, Samsung will run a promotion and feature it on the website; Such promotions will usually be highlighted on the main home and support pages. Our retail partners do run sales and discounts periodically. You may want to visit their websites, sign up for their online newsletters, and
Where Can I Find Marketing, Support, and Or Manuals For The Side By Side Refrigerator?
For marketing related content including the latest models, dimensions, capacity, colors, and features, please click here. For support related content inluding troubleshooting guides, FAQ's, and How-To Guides and videos, please click here. For downloads, such as, user manuals and firmware, please
What Should I Do with My Refrigerator When I Leave for a Long Time?
If you are not going to be using your refrigerator for a long time, these simple tips can help ensure that the refrigerator will be clean and fresh upon your return: Empty the refrigerator of all its contents. Empty all of the ice out of the ice bucket and ice maker. If the unit has a water
Why Are The Bars Scrolling On The Display Of My RS261MD?
RS261MD If your refrigerator is not cooling, it may be in Cooling Off/Demo Mode. Cooling Off/Demo Mode is a feature used by retailers to display the refrigerator without running the compressor. If your unit is not cooling, and the bars are constantly scrolling up and down the temperature
How To Install And Remove The Refrigerators Door Handles
Learn how to either remove or attach the handles to your refrigerators door. Includes assembly instructions.
How To Level The Doors On The RS261MD
When the doors of the fridge and freezer are not level Making minor adjustments to the door level How to adjust the height of the refrigerator door To level the doors, perform the following steps: Open the refrigerator door (on the right). Locate and unscrew the nut from the lower hinge
Ice Cubes Are Stuck Together
Having some ice cubes stick together is not an unusual occurrence. Ice cubes can stick together if the dispenser is not used for extended periods of time. The ice cubes melt and freeze together during the refrigerator's defrost cycles. This can also create ice cubes that vary in size, this is
The Temperature Bars Are Moving/Scrolling Up And Down
If the bars on the display are scrolling up and down, this means that the unit is in Demo mode (also called Cooling Off mode). When the unit is in demo mode, the compressor is turned off. This is why it is also referred to as Cooling Off mode. Follow the steps below to turn Cooling
Freezer Sensor error. Service is required. Please click on the Create online service request button below to begin the service process.
Selecting The Best Location For The Refrigerator
To select the best location for the refrigerator, verify the following: Important: Measure doorways (both width and height), thresholds, ceilings, stairways, etc to ensure that the fridge can be moved to its final location. A location with access to a 120 Volt power supply. A location with
Water Filter Light Is Red
In models first manufactured prior to 2010, the water filter indicator light stays on at all times. It is designed to change colors after about 3 and 6 months of use. In models first manufactured after 2010, the filter indicator light only lights up when it is red. To reset the water filter
Freezer Temperature Is Too Cold
If your freezer temperature is too cold, check to see if the ice maker is full. If the ice maker is not full, your freezer temperature will be about -18°F. This is normal. Once the freezer senses the ice maker is full, the freezer temperature will match the set temperature. Tip: If you have
Foods In The Produce Drawer
To prevent your fruit and vegetables from freezing, try one of the following: Raise the temperature in your refrigerator. The ideal temperature setting is 38º F (3º C). If you have CoolSelect Zone, make sure you have not stored your fruit and vegetables in the CoolSelect Zone Drawer. If the
Unusual Noise From The Back Of The Refrigerator
If the refrigerator is making an unusual noise, verify/perform the following: Warning: If water is not connected do not press down on the dispenser lever, as this will eventually ruin the water valve and prevent use of the water dispenser and ice maker in the future. Move the refrigerator
Important: If the refrigerator is not connected to water, turn off the ice maker. The water valve will make loud noises. Additionally, it is very important not to press the dispenser lever if water is not connected to the unit. Pressing the lever will also cause noises from the valve and can
If you have recently removed the doors of the refrigerator, the hinge bolts or hinge cover screws may be loose. For instructions on how to remove and replace the doors, and all related hardware, including the hinges, click here to download the users manual.
Everything Is Frozen Except Ice Cream
You should store ice cream at temperatures below 3º F (-16º C). If your ice cream is softening, set your freezer to a lower temperature. Also, do not store ice cream on the freezer door. Ice cream stored on the freezer door is exposed to warm air more often, and that can cause the ice cream to
Check The Flap On The Ice Dispenser
If the flap on the ice dispenser is not closing properly, it allow's warm air to enter the freezer compartment, and causes frost build up in the freezer. To check the flap, open the left side door, and look at the black flap inside the ice chute. If the flap is in the correct position, it is
Clean the accessories with a mild detergent, and then wipe out with a dry cloth. After washing the accessories, make sure that they are dry before using them again.