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Description Release Date Language Size (MB) Download File
Quick Guide (ver.1.0)
Aug 31, 2012 ENGLISH 0.36 pdf Email
User Manual (ver.1.0)
Feb 26, 2014 ENGLISH, SPANISH 9.76 pdf Email
Quick Guide (ver.1.0)
Jun 3, 2010 ENGLISH 12.68 pdf Email
DJVU Email
User Manual (ver.0.5)
Feb 11, 2014 ENGLISH, FRENCH(FRANCE) 0.0 pdf Email

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Showing 1-25 of 231 Matching Results

  • How Do I Reset The Filter Indicator Light?

    The water filter indicator light is designed to turn orange after five months or 450 gallons, and red after six months or 500 gallons. Depending on the model you have the light can be either green or blue. To reset the water filter indicator you need to find the mult-function button(s) on your [FAQs]

  • Interior LED Appears Burnt Out

    If it appears that there are burnt out LED lights in your side by side refrigerator please refer to the images and table below: Note: If the LED light is burnt out, service is required. Please click the Create online service order button to set up an online service ticket. img8.gif [Troubleshooting Guide]

  • Not Cooling

    If the refrigerator is not cooling, it may be in Cooling Off Mode (aka Demo Mode). Demo mode shuts off the unit's cooling system, but continues running all other components (i.e. Interior lighting, display/control panel, etc). This allows retailers to display the refrigerator in the store and [Troubleshooting Guide]

  • Not Cooling

    If the refrigerator is not cooling, it may be in Cooling Off Mode (aka Demo Mode). Demo mode shuts off the unit's cooling system, but continues running all other components (i.e. Interior lighting, display/control panel, etc). This allows retailers to display the refrigerator in the store and [Troubleshooting Guide]

  • How To Test The Ice Maker In Samsung Side By Side Refrigerators (Door Mounted Heated Tray Ice Maker)

    Testing/Resetting the Ice Maker in Samsung Side by Side Refrigerators with the Ice Maker Mounted on the inside of the Freezer Door. [How-To Guide]

  • How To Clean The Stainless Steel Side By Side Refrigerator

    Cleaning the Exterior and Interior Surfaces of Stainless Steel Side by Side Refrigerators [How-To Guide]

  • How To Replace The Water Filter (Torpedo Style) In Side By Side Refrigerators

    Changing the Water Filter [How-To Guide]

  • How Do I Contact Samsung About My Home Appliance Via Social Media?

    To contact Samsung via social media click on one of the following links: Facebook Twitter Google+ [FAQs]

  • How To Initialize The Ice Maker and Why It Is Important

    Initializing the Ice Maker to Improve Ice Production [How-To Guide]

  • How Do I Clean The Refrigerator?

    Here are some tips for cleaning your refrigerator: Interior and Accessories Clean the interior and accessories with a mild detergent, and then wipe with a dry cloth. After cleaning, make sure that all items are dry before using them again. Exterior Wipe the digital panel and display panel with [FAQs]

  • Where Can I Purchase A Replacement Water Filter And Other Parts For The Refrigerator?

    Replacement Filters, and other parts, can be purchased through our Authorized Parts Distributor, J&J International, Incorporated. For the most accurate, up to date information, please visit or contact them directly at 1-800-627-4368. [FAQs]

  • Why Are The Refrigerator And Freezer Not Cooling?

    If the refrigerator and freezer are not cooling, verify/perform the following: Verify the appliance is plugged in properly. If it is not, remove the plug from the socket and then re-insert it. If the plug is properly inserted, remove the plug and try plugging another item into the same socket. [FAQs]

  • What Does Initializing The Ice Maker Mean, and Why Is It Important?

    Initializing the Ice Maker is important because it ensures proper ice production. It is simply a way of evenly distributing the ice in your ice bucket so that that ice level are get a true reading of the amount of ice in the bucket. Once the process has been completed correctly, the only time [FAQs]

  • Where Can Replacement Water Filters Be Purchased For The Side By Side Refrigerator?

    All Samsung Water Filters, as well as additional Parts and Accessories, can be purchased at, or by calling 1.800.627.4368 (Mon - Fri 9:00 AM - 8:30 PM EST). Important: Samsung is not responsible for any liability issue(s) with Non-Samsung branded water filters. The water [FAQs]

  • Why Is Everything In The Freezer Frozen Except For The Ice Cream?

    Depending on the type of ice cream that you prefer, the freezing point of the ice cream will vary. This is largely based on fat and sugar content. The higher fat and sugar content results in a lower freezing point. So if you are having this issue, it is likely that the ice cream consists of real [FAQs]

  • What Can I Do When No Water Comes Out Of The Dispenser?

    No water from the dispenser is typically caused by one of the following conditions: Air in the water line. The water supply is not turned on. The water filter needs to be replaced. Procedures for correcting these conditions and getting the water dispenser working again are listed below: Air [FAQs]

  • Why Is the Food in The Refrigerator Frozen?

    The food in your refrigerator may freeze under the following conditions: The items that are freezing are closest to the air circulation vents and/or are at the bottom of the refrigerator. Note: Air that blows out of the vents comes out at a lower temperature in order to cool the entire [FAQs]

  • How To Register Your Samsung Product

    The easy to use guide will walk you through registering your Samsung Products [How-To Guide]

  • How To Update A Partial Product Registration

    This easy to use guide will help you continue the registration process for your Samsung product. [How-To Guide]

  • How To Remove A Registered Product

    This easy to use guide will help you remove a product that has been registered in error. [How-To Guide]

  • How Much Clearance Should The Refrigerator Have In The Back?

    All Samsung refrigerators require a minimum clearance of 2 inches behind the unit. Note: When it comes to clearance around the fridge, More clearance is better than less. If air does not circulate enough, the condensor will overheat, and the refrigerator will not cool properly. [FAQs]

  • What Can I Do When The Ice Maker Produces A Small Amount Of Ice?

    The Initial Ice Making Process The ice making process drops the cubes into the same area, making a pile under the ice maker. If you do not dispense or use the ice, The Ice Level sensor eventually sees the pile of ice and stops production. Dispensing just enough ice for the ice cubes in the [FAQs]

  • What Can Be Done About Water Leaking/Dripping From The Dispenser?

    Water drips because because air remains inside of water system. In most of cases, in order to get the refrigerator into the house, refrigerator doors must be removed. When they are reinstalled, air can get inside of water hoses. If your water dispenser leaks a few drops of water after usage, [FAQs]

  • How To Reset The Water Filter Light On A Side By Side Refrigerator

    Resetting the Water Filter Indicator Light after Replacing the Water Filter on a Side by Side Refrigerator [How-To Guide]

  • Why Is There No Water From The Dispenser?

    [Related Symptom] Water leaks from the freezer compartment (See step 4 below.) No ice production (No water comes into the ice tray.) Overcooling in the fridge Compartment [Cause] Bad water connection ( Bad Plumbing/Water line kink/Bad fitting connection of tube) Bad water valve [FAQs]

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