What Is Film Mode?
3:2 Pulldown Movies are recorded and played back at 24 frames per second. Video is recorded and played back at 30 frames per second. Because of this difference in frame rates, when movies are converted to standard video, they are converted using a process called 3:2 pulldown which creates five
General Connection Guide
A general guide to help you make an informed decision on how to connect your equipment to your TV.
Curved TV Wall Mounting
Watch this video to learn how to mount your Samsung TV with the Mini Wall Mount Kit (WMN450M).
Updating the Firmware - 2014 Samsung TV's
Follow along with this video to learn how to add features and functions when you upgrade your Samsung TV!
I Get No Audio When I Connect My Computer To The Analog DVI Audio In On My TV
If you have connected: The HDMI or DVI from your computer to the HDMI/DVI on your TV?s - and - The analog audio out from the PC to the TV?s PC/DVI audio in And you receive no audio this problem is caused by the video card in the computer. Your TV scans for a digital audio signal. If
Weak or No Signal Displayed in TV Mode / Cannot Find Channel - 2013 TV Troubleshooting Tips
Perform an Auto Program to help find channels on your device. Watch this video to learn how.
Mini Wall-Mount Installation - WMN250M
Follow along with this video to learn how to safely and properly install the WMN250M Mini Wall-Mount for your 2009-2012 Samsung television.
Samsung Remote Management Support
Do you need a quick solution to a TV problem? With Samsung's Remote Management Support tool, a member of our support team can remotely diagnose your TV to get you on your way to a solution. Watch this video to learn how.
Background Is Loud But Voices Are Low, Audio is "Hollow"
There are two common reasons for the audio sounding hollow (the background audio is at a normal level but the main audio is low). But troubleshooting will differ depending on your setup: The hollow audio is coming from your TV speakers. The hollow audio is coming from your home theater
Method 1: Using The Buttons On The TV
Press the Volume button on the side panel of your TV or on the remote. The volume circle will be displayed on the screen momentarely. While the volume circle is still displayed on the screen press the MENU button on the side panel of your TV for about seven seconds. The menu will display while
To confirm that your TV is in Shop Mode, follow these steps: Turn on your TV. Press the INFO button on your remote. If your TV is in Shop Mode, a box appears in the middle of the screen that says Store Demo. Turning Off Shop Mode To turn off Shop Mode, follow these steps: Press the
How To Adjust The Tint (G/R)
Your TV has the option of adjusting the color tint on your TV to be either more red or more green. To adjust your tint follow these steps; With your TV ON press the MENU button. [The Main Menu appears] The Picture menu will be selected by default if it is not use the ? (up) or ? (down)
P.Size Button on Your Remote
You can use the P.Size button on your remote to change the aspect ratio on your TV. This button is located on the lower half of your remote control. To use the P.SIZE button, follow these steps: Press the P.SIZE button once and your TV displays the current aspect ratio. While the TV
Setting The Sleep Timer On Your TV
To turn on the sleep timer on your LCD TV you do not need to have the clock set. For instructions on setting the sleep timer click on Setting The Sleep Timer below. If you have not set the clock on your TV and would like instructions on how to do so click on Setting The Clock below for
Redbox Instant Discontinuing Service
Redbox Instant by Verizon is discontinuing service on Tuesday October 7th. Below are some FAQs and answers: Why is this happening? The service is shutting down because it was not as successful as we hoped it would be. We apologize for any inconvenience and we thank you for giving us the
Samsung Media Hub End Of Service
On Tuesday, July 1st at 12AM EST, Samsung Video and Media Hub will begin to phase out. We are partnering with MGO to ensure customers can transfer their content from Samsung Video and Media Hub. For specific information regarding the End of Service of Samsung Video and Media Hub and the
Questions About Samsung At The PGA Championship
Is Samsung sponsoring a tent at the PGA Championship? Yes. Where is the tent located? Tent is located at the main gate entrance. Can I bring my pet with me? No pets are permitted at the PGA Championship. Is there water available in the tent? The Samsung tent will not be
Where Can I Find Specifications For My TV?
If you have a current generation model you can visit the webpage for your model and view the specifications tab. Use the search bar to look up your model and select to see the specifications. For Example: If you have an older model that no longer has the specification listed on the product
The Standby Light Remains Solid
If the standby light remains solid when you press the power button on the remote press the power button on the TV. Jog Controller Touch Button Click below on the description that best matches the TVs reaction.
The Standby Light Blinks But Nothing Else Happens
If the standby light blinks but nothing else happens there are two possible reasons this could happen. The TV is connected to a computer with a VGA cable. An internal component has failed in the TV. If you have a computer connected to the TV with a VGA cable and it is powered off the TV
My TV Does Not Keep The Settings I Enter
If your LED TV doesn't retain your settings, it may be that the TV is in Store Demo Mode. Essentially, Shop Mode returns the TV automatically to its default settings in thirty minutes or after the TV is turned off. It is usually used by retailers who want to demonstrate functions to customers,
Cleaning Your LED TV
To clean your LED TV, use a soft, clean, lint free, dry cloth. Never use water, cleaning fluids, wax, or chemicals except as described below. To clean fingerprints and greasy smudges off your TV screen, get a bottle of ScreenClean screen cleaning solution or similar screen cleaner. You should
To test if the color problem is localized to a specific signal, follow these steps; If you are using an external set-top-box or Coax (RF) connection to recieve TV go to Step 1. If you are using a different external device (for example: DVD player, Blu-Ray player, game system, etc.) skip to
I Am Using A Direct RF (Coax) Connection From Cable Or An Antenna
Before continuing confirm: There are no service outages in your area Incoming signal is not being affected by: Raining Humidity Atmospheric pressure Other weather issue For Over-Air Signals use www.antennaweb.org to see your broadcast information and available channels. If you are