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Description Release Date Language Size (MB) Download File
User Manual (ver.1.0)
May 25, 2014 ENGLISH 1.28 pdf Email
User Manual (ver.1.0)
Jun 27, 2014 ENGLISH 2.77 pdf Email
User Manual (ver.1.0)
Aug 13, 2013 ENGLISH 2.54 pdf Email
User Manual (ver.1.0)
Aug 13, 2013 SPANISH 2.56 pdf Email
Operating System:
Operating System:
Operating System:
Description OS Release Date Language Size (MB) Download File

  1. This firmware is for TV Model(s): 60'' EH6002/6003, 39'' EH5003
  2. The version is 1004.0
  3. This firmware update will improve the following:

    - Improves picture quality.

    - Solves Auto Motion Plus stuck issue.
All OS Mar 25, 2013 ENGLISH 6.82 zip

TV Firmware Upgrade Instruction

All OS Mar 25, 2013 ENGLISH 0.32 pdf
Description Release Date Language Size (MB) Download File
EnergyGuide Label (Environment)
Jul 11, 2012 ENGLISH 0.0 pdf

Showing 26-50 of 69 Matching Results

  • What Is AVI?

    AVI - Audio Video Interleave. AVI is a multimedia file format that was developed by Microsoft and released in 1992. AVI files contain both video and audio information that can be played back simultaneously. AVI files can be encoded through many different encoders. Some Samsung TVs have the [FAQs]

  • What Is Film Mode?

    3:2 Pulldown Movies are recorded and played back at 24 frames per second. Video is recorded and played back at 30 frames per second. Because of this difference in frame rates, when movies are converted to standard video, they are converted using a process called 3:2 pulldown which creates five [FAQs]

  • Maintenance ?

    [Troubleshooting Guide]

  • General Connection Guide

    A general guide to help you make an informed decision on how to connect your equipment to your TV. [How-To Video]

  • Updating the Firmware - 2014 Samsung TV's

    Follow along with this video to learn how to add features and functions when you upgrade your Samsung TV! [How-To Video]

  • Curved TV Wall Mounting

    Watch this video to learn how to mount your Samsung TV with the Mini Wall Mount Kit (WMN450M). [How-To Video]

  • Can I Update The Codec's My TV Supports?

    The supported video codec's on your TV are limited by the hardware in your TV and cannot be updated. Because you cannot update the codec's your TV supports you may have to re-encode the files you want to use with the TV to a file type the TV supports. [Troubleshooting Guide]

  • Weak or No Signal Displayed in TV Mode / Cannot Find Channel - 2013 TV Troubleshooting Tips

    Perform an Auto Program to help find channels on your device. Watch this video to learn how. [How-To Video]

  • Samsung Remote Management Support

    Do you need a quick solution to a TV problem? With Samsung's Remote Management Support tool, a member of our support team can remotely diagnose your TV to get you on your way to a solution. Watch this video to learn how. [How-To Video]

  • Mini Wall-Mount Installation - WMN250M

    Follow along with this video to learn how to safely and properly install the WMN250M Mini Wall-Mount for your 2009-2012 Samsung television. [How-To Video]

  • Samsung Wireless Keyboard ?

    [Troubleshooting Guide]

  • Method 1

    To see the firmware version on your TV, follow these steps: With your TV powered on press the MENU button on your TV?s remote control. Use the Up or Down arrow to select the Support section of the menu, and then press ENTER. Use the Up or Down arrow to select Contact Samsung, and [Troubleshooting Guide]

  • How To Power On And Off The TV Using The Jog Controller

    2012 Television now use a Jog control instead of touch buttons to control the TV without the remote control. This control is located on the rear or bottom right side of the TV and will feel like a little joystick. Powering The TV On To power the TV on push in on the Jog. Powering Off [Troubleshooting Guide]

  • My Closed Captioning Won't Turn Off

    To turn off the Closed Caption feature, follow these steps: Important: when you try to turn off closed caption, if Closed Caption function is grayed out, you have your TV set to the wrong source. If the current source is Component or HDMI, change the source to TV or AV. With your TV powered [Troubleshooting Guide]

  • How To Change The Picture Mode

    Picture Modes are calibrated for different viewing environments. Adjusting the picture mode for your environment can increase your viewing experience. Important: Some picture modes allow you to access more picture option and advanced options. If you need to access these options you will need [Troubleshooting Guide]

  • Updating The Firmware On The TV

    Important: The Software Upgrade section of the menu will not be available (grayed out): During the first 30 seconds after the TV has been turned on. If the Smart Hub is open Change the TV to the TV source before attempting a firmware update. Once you have the firmware unzipped and loaded [Troubleshooting Guide]

  • Through The USB 2.0 Port

    Your TV is equip with a USB 2.0 that is used to display media as well as for firmware updates via USB. To update your TV via this method you will need the following: A USB flash drive with the storage capacity large enough for the firmware file. A computer with an internet connection. A [Troubleshooting Guide]

  • How To Check The Firmware Version On Your TV

    To find out the firmware version on your TV there are two methods. Click on method 1 or method 2 below for further instructions. Note: If one method does not work try the other method before calling in for assistance. [Troubleshooting Guide]

  • Redbox Instant Discontinuing Service

    Redbox Instant by Verizon is discontinuing service on Tuesday October 7th. Below are some FAQs and answers: Why is this happening? The service is shutting down because it was not as successful as we hoped it would be. We apologize for any inconvenience and we thank you for giving us the [FAQs]

  • Samsung Media Hub End Of Service

    On Tuesday, July 1st at 12AM EST, Samsung Video and Media Hub will begin to phase out. We are partnering with MGO to ensure customers can transfer their content from Samsung Video and Media Hub. For specific information regarding the End of Service of Samsung Video and Media Hub and the [FAQs]

  • Questions About Samsung At The PGA Championship

    Is Samsung sponsoring a tent at the PGA Championship? Yes. Where is the tent located? Tent is located at the main gate entrance. Can I bring my pet with me? No pets are permitted at the PGA Championship. Is there water available in the tent? The Samsung tent will not be [FAQs]

  • Where Can I Find Specifications For My TV?

    If you have a current generation model you can visit the webpage for your model and view the specifications tab. Use the search bar to look up your model and select to see the specifications. For Example: If you have an older model that no longer has the specification listed on the product [FAQs]

  • The Standby Light Blinks But Nothing Else Happens

    If the standby light blinks but nothing else happens there are two possible reasons this could happen. The TV is connected to a computer with a VGA cable. An internal component has failed in the TV. If you have a computer connected to the TV with a VGA cable and it is powered off the TV [Troubleshooting Guide]

  • The Standby Light Remains Solid

    If the standby light remains solid when you press the power button on the remote press the power button on the TV. Jog Controller Touch Button Click below on the description that best matches the TVs reaction. [Troubleshooting Guide]

  • My TV Does Not Keep The Settings I Enter

    If your LED TV doesn't retain your settings, it may be that the TV is in Store Demo Mode. Essentially, Shop Mode returns the TV automatically to its default settings in thirty minutes or after the TV is turned off. It is usually used by retailers who want to demonstrate functions to customers, [Troubleshooting Guide]

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