NEWS: Samsung’s Remote Management 3.0 Solution Available for 2013 Smart TVs Read MoreE

UN40C5000QFXZA

Downloads

You're Registered!

Need to update or add additional registration information?

Update Registration

Troubleshooting Guide

Use Our Interactive Tool To Fix Common Problems.


Service Center

Warranty : More Info

Need Service?

Contact Us

  • Live Chat
  • Facebook Support
  • Google Plus Support


Energy Star Partner of the Year 2012

ENERGY STAR Partner of the Year 2013

With ENERGY STAR, you can feel confident knowing that you're protecting your bank account and Mother Earth.

 

Learn more

Get the Most Out of Your Product

Explore tips, articles, ideas, and more.

Description Release Date Language Size (MB) Download File
Quick Guide (ver.1.0)
Sep 7, 2010 ENGLISH 2.7 pdf Email
DJVU Email
User Manual (ver.1.0)
Sep 7, 2010 ENGLISH 9.1 pdf Email
DJVU Email
User Manual (ver.1.0)
Jul 15, 2010 SPANISH 8.59 pdf Email
DJVU Email
User Manual (ver.1.0)
Jul 15, 2010 KOREAN 8.7 pdf Email
DJVU Email
User Manual (ver.1.0)
Sep 7, 2010 ENGLISH, FRENCH 16.86 pdf Email
DJVU Email
Operating System:
Language:
Operating System:
Language:
Operating System:
Language:
Language:
Description OS Release Date Language Size (MB) Download File

  1. Title SAMSUNG PC Share Manager
  2. Applicable Model
  3. Carrier or Corporate Customer
  4. Description Digital media server for windows
Win XP/Vista Jul 19, 2010 MULTI LANGUAGE 52.54 exe
Description OS Release Date Language Size (MB) Download File

  1. Title Firmware version

    - T-TDT5AUSC: 1014.1

    - T-MSX5AUSC: 2004.1
  2. Applicable Model LED TVC4000, C5000
  3. Carrier or Corporate Customer All Customer
  4. Description This firmware prevents below problems

    - Picture Noise on specific channels

    - Stream made by BBY is distored while playing.
All OS Sep 1, 2010 ENGLISH 88.21 exe

  1. Title Firmware version

    - T-TDT5AUSC: 1014.1

    - T-MSX5AUSC: 2004.1
  2. Applicable Model LED TVC4000, C5000
  3. Carrier or Corporate Customer All Customers
  4. Description This firmware prevents below problems

    - Picture Noise on specific channels

    - Stream made by BBY is distored while playing.
All OS Sep 5, 2010 ENGLISH 0.47 pdf DJVU

Showing 1-25 of 775 Matching Results

  • What Media Files Are Supported Through Media Play Or The USB Port? (2009 - 2010 Model TVs)

    What Media Play Functions Does My USB Port Support? There are two versions of Media Play available, Media Play and Media Play (Video). If your television has Media Play, you can use the USB port to view pictures or play music stored on a compatible USB device. If your television has Media Play [FAQs]

  • What Is The MPEG Filter Setting?

    The MPEG Noise Filter option (Menu > Picture > Picture Options > MPEG Noise Filter) will help eliminate any excess digital noise in a picture and help to reduce any flicker caused by this. This option is intended for digital video signals. There are five options for setting MPEG Noise [FAQs]

  • How To Perform A Self Diagnosis

    To perform a Self Diagnosis test, follow these steps: Turn the TV on. Press MENU on the TV remote, or on the TV itself. Use the or arrow button on the remote to select the Support section of the menu, and then press ENTER. 2011-2012 Menu 2009-2010 Menu Note: In some [Troubleshooting Guide]

  • How To Perform A Self Diagnosis

    To perform a Self Diagnosis test, follow these steps: Turn the TV on. Press MENU on the TV remote, or on the TV itself. Use the or arrow button on the remote to select the Support section of the menu, and then press ENTER. 2011-2012 Menu 2009-2010 Menu Note: In some [Troubleshooting Guide]

  • Dolby Is Not Available (Grayed Out) Even Though I Have A Dolby Digital Source

    The SPDIF Output allows you to select the audio format that you would like to output the sound from your TV, PCM or Dolby Digital. However, there are restrictions on when the Dolby Digital signal is allowed to be selected. The Dolby Digital Audio format is only available to be selected when [Troubleshooting Guide]

  • Dolby Is Not Available (Grayed Out) Even Though I Have A Dolby Digital Source

    The SPDIF Output allows you to select the audio format that you would like to output the sound from your TV, PCM or Dolby Digital. However, there are restrictions on when the Dolby Digital signal is allowed to be selected. The Dolby Digital Audio format is only available to be selected when [Troubleshooting Guide]

  • The TV Is Not Parallel With The Stand

    The most common reason for the TV and stand not to be in line is because the stand can swivel 20° in each direction. When the stand is first assembled sometimes the swivel mechanism can be stiff. To allign the stand an base you will need the assistance of another person. Have one person hold [Troubleshooting Guide]

  • The TV Is Not Parallel With The Stand

    The most common reason for the TV and stand not to be in line is because the stand can swivel 20° in each direction. When the stand is first assembled sometimes the swivel mechanism can be stiff. To allign the stand an base you will need the assistance of another person. Have one person hold [Troubleshooting Guide]

  • Streaming Media ?

    The DLNA / Allshare feature allows you to stream media from different DLNA certified devices to your TV. This integration of different devices makes sharing and accessing your content easier and more enjoyable. For example: If you have setup your computer to share media with your TV you can [Troubleshooting Guide]

  • Streaming Media ?

    The DLNA / Allshare feature allows you to stream media from different DLNA certified devices to your TV. This integration of different devices makes sharing and accessing your content easier and more enjoyable. For example: If you have setup your computer to share media with your TV you can [Troubleshooting Guide]

  • How To Power Cycle Your Network

    Power cycling a network is a good way to clear and cached information in your network, release IP's, and refresh the network. To power cycle a network follow these steps: Unplug the modem and router. Tip: Some modems have a built in battery backup. You must remove this battery to power cycle [Troubleshooting Guide]

  • How To Power Cycle Your Network

    Power cycling a network is a good way to clear and cached information in your network, release IP's, and refresh the network. To power cycle a network follow these steps: Unplug the modem and router. Tip: Some modems have a built in battery backup. You must remove this battery to power cycle [Troubleshooting Guide]

  • Problems Connecting The TV To A Network

    Are you connecting with a wired (ethernet) or wireless (linkstick) connection? [Troubleshooting Guide]

  • Networking & Network Features ?

    [Troubleshooting Guide]

  • Problems Connecting The TV To A Network

    Are you connecting with a wired (ethernet) or wireless (linkstick) connection? [Troubleshooting Guide]

  • Networking & Network Features ?

    [Troubleshooting Guide]

  • Installing The Stand

    Tip: These instructions are general stand installation instructions. For model specific instructions please check your user manual. To attach the stand to your TV, follow the steps below: Note: To remove the stand, follow the steps in reverse order Attach the top part of the stand assembly [Troubleshooting Guide]

  • Installing The Stand

    Tip: These instructions are general stand installation instructions. For model specific instructions please check your user manual. To attach the stand to your TV, follow the steps below: Note: To remove the stand, follow the steps in reverse order Attach the top part of the stand assembly [Troubleshooting Guide]

  • The Melody Plays When The TV Is Turned On, But Not When Turned Off

    The Melody does not play when you turn the TV off for one of the following reasons: The Internal Mute is turned on The Volume is turned all of the way down or muted. To determine which troubleshooting path to take, turn the TV on, and then press [Volume +] on the TV remote. You will see [Troubleshooting Guide]

  • The Melody Plays When The TV Is Turned On, But Not When Turned Off

    The Melody does not play when you turn the TV off for one of the following reasons: The Internal Mute is turned on The Volume is turned all of the way down or muted. To determine which troubleshooting path to take, turn the TV on, and then press [Volume +] on the TV remote. You will see [Troubleshooting Guide]

  • The Closed Captioning Feature Is Greyed Out (Cannot Be Selected)

    If the closed captioning feature is greyed out on your TV this means you are on a source that does not carry the CC signal. Selected Source Carries CC signal Connection Coax Yes AV Yes Component No HDMI No The only two inputs that [Troubleshooting Guide]

  • The Closed Captioning Feature Is Greyed Out (Cannot Be Selected)

    If the closed captioning feature is greyed out on your TV this means you are on a source that does not carry the CC signal. Selected Source Carries CC signal Connection Coax Yes AV Yes Component No HDMI No The only two inputs that [Troubleshooting Guide]

  • Firmware ?

    [Troubleshooting Guide]

  • Firmware ?

    [Troubleshooting Guide]

  • How To Remove Your TVs Stand

    To get started, you need a phillips screw driver. To attach the stand to your TV, follow these steps to remove follow them in reverse order: Lay your TV screen down on a soft surface such as a couch or bed. Note: Make sure that the televisions bezel is supporting the TVs weight while laying [Troubleshooting Guide]

Community Q&A

Ask questions, get and give answers from the Samsung community. Click on a topic below.