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UPDATE INFO: Firmware Update To Correct Issue For Video With No Sound Using HDMI Read MoreI

UPDATE INFO: Firmware update to correct issue for Video with No Sound using HDMI Read MoreI

NEWS: Samsung’s Remote Management 3.0 Solution Available for 2013 Smart TVs Read MoreE



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Description Release Date Language Size (MB) Download File
Quick Guide (ver.1.0)
May 6, 2014 ENGLISH 5.24 pdf Email
Installation Guide (ver.1.0)
May 6, 2014 ENGLISH 2.48 pdf Email
Skype Guide (ver.1.0)
Dec 23, 2013 ENGLISH 1.97 pdf Email
User Manual (ver.1.0)
Dec 23, 2013 ENGLISH 5.73 pdf Email
User Manual (ver.1.0)
Dec 23, 2013 SPANISH 5.5 pdf Email
Skype Guide (ver.1.0)
Dec 23, 2013 SPANISH 1.98 pdf Email
Operating System:
Operating System:
Operating System:
Description OS Release Date Language Size (MB) Download File

  1. This firmware is for TV Model(s): LED F7450/F7500/F7550/F8000
  2. The version is 1203.0
  3. This firmware update will improve the following:

    - Soves swipe motion could not move the picture to next picture.

    - Solves Network Connection issue with Wireless router.

    - Solves Brightness Popping issue.

    - Improves picture quality.

    - Supports more MSO in OnTV feature.

    - Enhances Voice Recognition feature.

    - Support Netflix 4.0
All OS Sep 19, 2014 ENGLISH 643.4 zip
Upgrade guide (Firmware) (ver.1.0)
All OS May 11, 2013 ENGLISH 0.46 pdf
Description Release Date Language Size (MB) Download File
EnergyGuide Label (Environment)
Apr 21, 2013 ENGLISH 0.0 pdf

Showing 1-25 of 47 Matching Results

  • Maintenance ?

    [Troubleshooting Guide]

  • Updating the Firmware - 2014 Samsung TV's

    Follow along with this video to learn how to add features and functions when you upgrade your Samsung TV! [How-To Video]

  • Curved TV Wall Mounting

    Watch this video to learn how to mount your Samsung TV with the Mini Wall Mount Kit (WMN450M). [How-To Video]

  • How To Turn On/Off Auto Motion Plus

    To turn on Auto Motion Plus it is a two step process. First, you access the Picture Options menu, then you turn on Auto Motion Plus. To access the Picture Options menu, follow these steps: Press the MENU button on your remote to open the Main Menu. Navigate to and select the Picture [Troubleshooting Guide]

  • SoundShare Audio Drop Outs

    Wi-Fi signals, other Bluetooth signals, and cordless phones can cause interference since these devices all use the same 2.4GHz frequency as the Sound bar. If you experience any sound drop outs be sure to limit the amount of wireless devices in the area by powering them off and then try [Troubleshooting Guide]

  • SoundShare (Airtrack)

    [Troubleshooting Guide]

  • The Closed Captioning Feature Is Greyed Out (Cannot Be Selected)

    If the closed captioning feature is greyed out on your TV this means you are on a source that does not carry the CC signal. Selected Source Carries CC signal Connection Coax Yes AV Yes Component No HDMI No The only two inputs that [Troubleshooting Guide]

  • Removing Protective Film From 3D Glasses

    Your 3D Glasses have a protective film over the lenses to prevent any damage during shipping. There is one on each side of each lens, with a total of 4. They have red and blue tabs that you use to pull the protective film from the 3D shutterglasses. Note: The process is the same or very close [Troubleshooting Guide]

  • Registering Apps

    To register an app follow the steps below. This process works for almost all apps. Open the Main Menu Use the Navigation Touchpad to select Smart Features, and then click down on the touch pad to enter the sub menu. Use the Navigation Touchpad to select App Settings, and then click [Troubleshooting Guide]

  • The Message "The TV's Camera Is Currently Deactivated..." Keeps Appearing On The TV

    If you have placed the TVs camera into the deactivated position your TV will display the message The TV's camera is currently deactivated, so Motion Control and related apps can't be used in the lower left corner. This message will also appear every time you turn the TV on to remind you that [Troubleshooting Guide]

  • Method 2

    To see the firmware version on your TV, follow these steps: With your TV powered on press the MENU button on your TV?s remote control. Use the navigational touchpad to select the Support section of the menu, and then click down on the touch pad to enter the sub menu. Use the [Troubleshooting Guide]

  • Pairing Your Keyboard

    To pair the wireless keyboard to you compatible TV follow the instructions below. Initial Pairing Turn on the TV. Insert the batteries into your keyboard. Turn on the wireless keyboard (power switch located on the back/bottom) and place it close to your TV (within 1 foot). Press [Troubleshooting Guide]

  • Set-Top Box (STB)

    Step 1 of the STB setup is to enter your zip code Click in the text box to open the on-screen virtual keyboard. Enter your Zip code, and then select Done and click to continue. The providers that are available in your area will be displayed. Use the touchpad to select your provider, [Troubleshooting Guide]

  • Gateway Ping Continues To Fail

    While it?s nearly impossible to cover all the different router and modem models and settings, we can easily determine if the router, modem or their settings are causing the problem. Important: You will need an Ethernet cable long enough to reach from your modem to the back of your TV. To test [Troubleshooting Guide]

  • MAC Address Test Fails

    A MAC address (Media Access Control) is a unique identifier/code assigned to Network adapters or Network interface cards by the manufacturer. The MAC address is provided by the Samsungs external or built-in wireless adapter. If the MAC address fails it may be caused by the following: [Troubleshooting Guide]

  • Method 1: Through The Support Menu

    You can easily switch your TV from Store Demo to Home Use through the Use Mode option in the Support menu. To switch your TVs mode follow the steps below: With you TV on press the MENU button to open the main menu. Navigate to Support and Click to enter the support menu. Navigate to [Troubleshooting Guide]

  • Weak or No Signal Displayed in TV Mode / Cannot Find Channel - 2013 TV Troubleshooting Tips

    Perform an Auto Program to help find channels on your device. Watch this video to learn how. [How-To Video]

  • 5) More Apps

    In this section of your Apps Panel you will be able to: See all your downloaded apps Mange the grouping / folders of your apps Set apps as to your Favorites section Update apps Delete apps [Troubleshooting Guide]

  • 4) Favorites

    This section will display up to thirty of your downloaded apps that you have set as your favorites. Your TV can download more than thirty apps but only thirty can be set at a time as favorites to appear in this section. Other downloaded apps will appear in the More Apps section. [Troubleshooting Guide]

  • Import Bookmarks

    Important: Importing bookmarks can be done through your home network or through various USB devices. This guide will show you how to import bookmarks from a USB device. Steps 1 ~ 7 may vary depending on your web browser or operating system. For exact steps visit support content from the [Troubleshooting Guide]

  • 3) Favorites

    From the Favorites section you can view and manage the movies and TV shows you have marked as Favorite. To select an item to view from your favorites or to manage them by adding or deleting items, Highlight Favorites by using the touchpad on the remote. Select Favorites by pressing [Troubleshooting Guide]

  • Mini Wall-Mount Installation - WMN250M

    Follow along with this video to learn how to safely and properly install the WMN250M Mini Wall-Mount for your 2009-2012 Samsung television. [How-To Video]

  • Samsung Remote Management Support

    Do you need a quick solution to a TV problem? With Samsung's Remote Management Support tool, a member of our support team can remotely diagnose your TV to get you on your way to a solution. Watch this video to learn how. [How-To Video]

  • Connecting To Your Android Device To Your Home Network

    Important: Your Samsung TV and android device must be connected to the same network in order to use this application. Click here for instructions on connecting your TV to your home network. Tap the Menu button on your android device to access the quick menu. Tap Settings in the quick [Troubleshooting Guide]

  • Android Touch Remote App

    Samsung has released a touch remote app for android phones. This app allows you to connect your phone to your TV and control it through your home network. To be able to use this application you will need to have: A android phone or Tablet that supports this app. A compatible television. A [Troubleshooting Guide]

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VG-STC3000/ZA (5)


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