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Description Release Date Language Size (MB) Download File
Trouble Shooting Guide
Sep 16, 2014 ENGLISH, FRENCH, SPANISH 0.0 pdf Email
User Manual (Installation Guide included) (ver.9)
Sep 16, 2014 ENGLISH, FRENCH, SPANISH 13.95 pdf Email

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Showing 26-50 of 69 Matching Results

  • What Is VRT?

    VRT - Vibration Reduction Technology. Samsung's Vibration Reduction Technology uses stainless steel balls in the washer drum bearings which significantly reduce vibration, creating virtually noise-free performance and providing smooth operation at spin speeds up to 1300 revolutions per minute. [FAQs]

  • How To Download The Samsung Smart Washer/Dryer App

    Downloading the Samsung Smart Washer/Dryer App [How-To Guide]

  • Why Is The Washing Machine Leaking Water?

    If the Washing Machine is leaking water: Important: Use high efficiency detergent to prevent over-sudsing. Over-sudsing causes leaks at the bottom of the door, and at the detergent drawer. Verify that the door is firmly closed. Verify that the door seal is clean and free of any damage. [FAQs]

  • Where Can I Find Information About CES?

    The Consumer Electronics Show (CES) is taking place during January 6th - 10th in Las Vegas Nevada and is known as a global consumer electronics and consumer technology tradeshow that introduces new technology and reveals new products each year. Subsequently you may start to receive customer [FAQs]

  • How To Clean The Inlet Water Supply Filters In Samsung Washing Machines

    Cleaning the Inlet Water Supply Filters [How-To Guide]

  • What If Detergent Remains In The Automatic Dispenser After The Wash Cycle Is Complete?

    If the detergent remains in the automatic dispenser after the wash cycle is complete: Make sure your washer is running with sufficient water pressure. Make sure the Detergent Selector dial is in the upper position when using granular detergent. Make sure the washer is level. [FAQs]

  • Why Is There Is No Water Or Not Enough Water In The Washing Machine?

    If there is no water or not enough water in your washing machine, try the following: Turn both faucets on fully. Make sure the door is tightly closed. Make sure your washer is plugged in. Check the fuse or reset the circuit breaker. Press the Cycle Selector dial to start your washer. [FAQs]

  • Why Does The Washer Not Fill With Water Immediately?

    If your washer does not fill with water immediately, it is normal. The tub will aggitate for approximately 2-3 minutes to sense the weight of the load, and then the appropriate amount of water will be added. [FAQs]

  • How Can I Level My Washer?

    Leveling Your Washer To level your washer, follow these steps: Slide your washer into position. Level your washer by turning the leveling leg pads left or right as necessary by hand or by using the wrench included with your washer. When your washer is level, tighten the nuts on the leveling [FAQs]

  • How To Verify The Front Load Washer Is Getting Enough Water

    Checking the Water Level in a Front Load Washing Machine [How-To Guide]

  • How Do I Prevent And Eliminate Odors?

    Over time, residue from washer detergent (which is made from animal fats), soil, lime scale, and iron can collect in washing machines. These elements combine with mildew / bacteria and produce foul odors. When you shut your washer door after a cycle without drying out the drum and door gasket, [FAQs]

  • How Can I Remove The Odor From My Washing Machine?

    Listed below are a few suggestions to keep your washer odor free: Do not over load your washer. An overloaded washer does not remove the proper amount of moisture from the clothes. The excess moisture remains in the bottom of the drum and this can cause an odor. In general, your washer is [FAQs]

  • Washing Machine Child Lock Feature

    Turning the Child Lock On and Off To activate or de-activate Child Lock, press both the Soil Level and Signal buttons at the same time for 3 seconds. You can activate Child Lock during the power-on or wash cycles. If you activate Child Lock during the laundry operation, all buttons except [FAQs]

  • What Is Steam Wash?

    The Steam Wash function injects steam directly into the laundry in the wash tub. Steam injection increases the wash temperature, enhances the soak effect, and improves the washer's performance. [FAQs]

  • I'm Moving And I Want To Take My Washer With Me. How Should I Transport It?

    When you move your washer, first replace the shipping bolts that were originally in the back of the washer. This keeps the drum from moving inside the washer and protects it from damage. Also, make sure your washer is placed in the moving van upright. Shipping your washer on its side, front, or [FAQs]

  • Does My Washer Have A Soak Cycle?

    Front load washers do not usually have a soak cycle because they do not use as much water as top loading models. Samsung washers are no exception. This being said, there is a Rinse and Spin cycle that you can choose instead of a soak cycle. [FAQs]

  • Washer Fills With The Wrong Temperature Water

    If your washing machine's water is cold when it's supposed to be warm, or vice versa, check the following: Make sure both faucets from the home's water source are turned on fully. Make sure the temperature selection is correct. Make sure the hoses are connected to the correct faucets. [FAQs]

  • How To Remove The Shipping Bolts From Your Front Load Washing Machine

    Removing the Shipping Bolts from the Front Load Washing Machine [How-To Guide]

  • Is Samsung Running Any Sales Or Promotions On Washers And Dryers?

    On occasion, Samsung will run a promotion and feature it on the website; Such promotions will usually be highlighted on the main home and support pages. Our retail partners do run sales and discounts periodically. You may want to visit their websites, sign up for their online newsletters, and [FAQs]

  • What Kinds Of Cleaners Should I Avoid Using On My Washer And Dryer?

    You always want to avoid abrasive chemicals that can corrode or deteriorate metal and plastic. Here is a list of specific ingredients to avoid using on your Washer/Dryer: Methyl Palmitate Methyl Linolate Methyl Icosanoate Limonene Important: We do not tell you not to use a specific brand [FAQs]

  • Why Does The Washer Stop At 42 Minutes And Do Nothing?

    If the timer on your washer stops at 42 minutes, and appears to do nothing, this is normal if you are using the Sanitize Cycle or Pure Cycle. The washer will pause for up to 30 minutes while it heats the water to 150°F for Sanitize, or 140°F for Pure Cycle. [FAQs]

  • How Long Does the Silver Nano Kit Last?

    Samsung's SilverCare™ system adds silver ions during the wash and rinse cycles to maximize the sanitizing and antibiotic effects. Two plates of 99.9% pure silver, a very effective sanitizing agent, are converted into silver ions through electrolysis and penetrate the laundry. Even in cold water, [FAQs]

  • What Is The Maximum Distance The Drain On My Washing Machine Can Pump?

    Samsung recommends a vertical discharge of no more then nine feet. [FAQs]

  • How Hot Does The Sanitize Cycle Get?

    The sanitize cycle water temperature is 150 degrees. [FAQs]

  • What Is SilverCare™?

    An increased consumer demand for energy-saving products prompted Samsung to develop a system to use silver, widely known for its antibacterial properties, in your washing machine. Pure silver atoms have an electron stripped away by electrolysis during the wash and rinse cycles, which releases up [FAQs]

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