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Description Release Date Language Size (MB) Download File
User Manual (ver.1.0)
Jul 30, 2012 ENGLISH, FRENCH, SPANISH 5.43 pdf Email
Trouble Shooting Guide (ver.1.0)
Jul 30, 2012 ENGLISH, FRENCH 2.45 pdf Email
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Showing 1-25 of 40 Matching Results

  • Why is There Less Water in My Samsung Top Load Washer, than my Old Top Load Washer?

    Samsung High Effenciency Top Load Washing Machines are designed to use HE detergent and as little water as possible for energy efficiency. The water level may appear to be too low, but this is normal. Due to non-HE top load models that commonly use over 40 gallons of water per cycle, there is [FAQs]

  • How To Clean The Detergent Drawer In The Top Load Washer

    To clean the detergent drawer, follow these steps: Pull the detergent drawer straight back until it stops. Tilt the detergent drawer upward and remove it. Remove the inserts from the 2 compartments. Rinse the inserts and the drawer with warm water to remove traces of accumulated [FAQs]

  • **RECALL NOTICE** Samsung Washing Machines

    **RECALL NOTICE** Samsung Washing Machines In cooperation with the U.S. Consumer Product Safety Commission, Samsung Electronics America is voluntarily recalling WF306BHW and WF316 Samsung brand front-loading washing machines manufactured through August 2006. Consumers can find out if their [FAQs]

  • How Do I Contact Samsung About My Home Appliance Via Social Media?

    To contact Samsung via social media click on one of the following links: Facebook Twitter Google+ [FAQs]

  • I'm Moving And I Want To Take My Washer With Me. How Should I Transport It?

    When you move your washer, first replace the shipping bolts that were originally in the back of the washer. This keeps the drum from moving inside the washer and protects it from damage. Also, make sure your washer is placed in the moving van upright. Shipping your washer on its side, front, or [FAQs]

  • Washing Machine Child Lock Feature

    Washing Machine Child Lock Feature Turning the Child Lock On and Off To activate or de-activate Child Lock, press both the Soil Level and Signal buttons at the same time for 3 seconds. You can activate Child Lock during the power-on or wash cycles. If you activate Child Lock during the [FAQs]

  • Why Does The Display Read SUDS?

    Why Does The Display Read SUDS? If your washing machine has the word SUDS on the display, it has detected an over-sudsing condition, and will stop for a short period to allow the suds to dissipate. This error code is usually caused by too much detergent, or the wrong type of detergent. [FAQs]

  • How Do I Prevent And Eliminate Odors?

    How do I Prevent and Eliminate Odors? Over time, residue from washer detergent (which is made from animal fats), soil, lime scale, and iron can collect in washing machines. These elements combine with mildew / bacteria and produce foul odors. When you shut your washer door after a cycle [FAQs]

  • Where Are The Shipping Bolts located?

    There are four shipping bolts installed at the factory to prevent the tub from moving during shipping. You must remove the shipping bolts to prevent excessive vibration during operation. To remove the shipping bolts, follow these steps: Note: If shipping bolts are misplaced visit [FAQs]

  • How to Remove and Prevent Detergent Residue, Mold, and Mildew in the Front Load Washing Machine

    How to Remove and Prevent Detergent Residue, Mold, and Mildew in the Front Load Washing Machine When more than the recommended amounts of detergent, liquid bleach, and fabric softener are used, residue (aka soap scum) builds and collects in the detergent drawer and outer tub of the washer. [FAQs]

  • How To Clean The Inlet Water Supply Filters In Samsung Washing Machines

    Cleaning the inlet hose filters: Important: When re-installing the inlet hose filters make sure the tabs on the filters are facing outward. Remove the hot and cold water inlet supply hoses from the back of the washing machine. Locate the inlet hose filter inside of the hot and cold water [FAQs]

  • Are the Doors of the Washer and Dryer Reversible?

    The washing machine door is not reversible. However, the dryer door is reversible. To reverse the dryer doors: Unplug the dryer. Remove the two door hings screws. Lift the door and remove it from the dryer. Remove the two screws on, above, and below the door latch on the opposite side. [FAQs]

  • Why Are There Blue Stains On The Laundry?

    If laundry is coming out with bluish colored stains, it suggest the detergent compartment or the fabric softener compartment is being overfilled. When these compartments are overfilled, the detergent or fabric softener will immediately dispense into the wash tub, resulting in stains on the [FAQs]

  • Can I Wash Tennis Shoes Or Sneakers?

    Tennis shoes or sneakers can be washed in your Samsung washer. It is recommended that you wash the tennis shoes or sneakers with a load of towels to prevent a severe unbalance condition during the spin cycle. [FAQs]

  • How Do I Know If I Am Using HE Detergent, And Why Should I Use It?

    You will know you are using High Efficiency (HE) Detergent when you see the HE logo on the detergent container. If there is no HE logo, do not use the detergent in any Samsung washing maching. Just think to yourself, No Logo, No Gogo. And why should you use HE Detergent? First, HE Detergent [FAQs]

  • Do I Have To Use HE Detergent?

    High Efficiency detergent is recommended because of it's concentrated cleaning abilities, and low sudsing action. Regular, non-HE detergent, is not recommended because it will hinder the performance of the machine over time. If you have been using non-HE detergent, click here to find out how to [FAQs]

  • What If Detergent Remains In The Automatic Dispenser After The Wash Cycle Is Complete?

    If the detergent remains in the automatic dispenser after the wash cycle is complete: Make sure your washer is running with sufficient water pressure. Make sure the Detergent Selector dial is in the upper position when using granular detergent. Make sure the washer is level. [FAQs]

  • How Can I Remove The Odor From My Washing Machine?

    Listed below are a few suggestions to keep your washer odor free: Do not over load your washer. An overloaded washer does not remove the proper amount of moisture from the clothes. The excess moisture remains in the bottom of the drum and this can cause an odor. In general, your washer is [FAQs]

  • What Is Steam Wash?

    The Steam Wash function injects steam directly into the laundry in the wash tub. Steam injection increases the wash temperature, enhances the soak effect, and improves the washer's performance. [FAQs]

  • Does My Washer Have A Soak Cycle?

    Front load washers do not usually have a soak cycle because they do not use as much water as top loading models. Samsung washers are no exception. This being said, there is a Rinse and Spin cycle that you can choose instead of a soak cycle. [FAQs]

  • Washer Fills With The Wrong Temperature Water

    If your washing machine's water is cold when it's supposed to be warm, or vice versa, check the following: Make sure both faucets from the home's water source are turned on fully. Make sure the temperature selection is correct. Make sure the hoses are connected to the correct faucets. [FAQs]

  • Is Samsung Running Any Sales Or Promotions On Washers And Dryers?

    On occasion, Samsung will run a promotion and feature it on the website; Such promotions will usually be highlighted on the main home and support pages. Our retail partners do run sales and discounts periodically. You may want to visit their websites, sign up for their online newsletters, and [FAQs]

  • How Long Does the Silver Nano Kit Last?

    Samsung's SilverCare™ system adds silver ions during the wash and rinse cycles to maximize the sanitizing and antibiotic effects. Two plates of 99.9% pure silver, a very effective sanitizing agent, are converted into silver ions through electrolysis and penetrate the laundry. Even in cold water, [FAQs]

  • How Hot Does The Sanitize Cycle Get?

    The sanitize cycle water temperature is 150 degrees. [FAQs]

  • What Is SilverCare™?

    An increased consumer demand for energy-saving products prompted Samsung to develop a system to use silver, widely known for its antibacterial properties, in your washing machine. Pure silver atoms have an electron stripped away by electrolysis during the wash and rinse cycles, which releases up [FAQs]

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