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Language:
Description Release Date Language Size (MB) Download File
Trouble Shooting Guide
Apr 10, 2014 ENGLISH, FRENCH 5.55 pdf Email
User Manual (ver.1.0)
Jun 26, 2012 ENGLISH, FRENCH 7.56 pdf Email
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Showing 1-25 of 55 Matching Results

  • Why Does the Washing Machine Vibrate So Loudly?

    This is the title of the FAQ The washing machine will vibrate or become noisy for the following reasons: The laundery load is too large/heavy. It is not level. The shipping bolts are still installed. It is too close to another object (i.e. Wall or dryer). Ways to resolve vibration/noise [FAQs]

  • How to Verify the Front Load Washer is Getting Enough Water

    How to Verify the Front Load Washer is Getting Enough Water Samsung front loader washers use approximately 13 gallons of water per cycle and our top loaders only use approximately 18 - 23 gallons per cycle. Samsung washing machines use such small amounts of water pushing water through the [FAQs]

  • How to Level the Front Load Washing Machine

    How to Level the Front Load Washing Machine Warning: Never install the washing machine on carpet or other soft flooring surfaces. Leveling the washer is critical for proper operation. An un-leveled washer will cause many different problems including vibrations, odors, and detergent drawer [FAQs]

  • How to Run a Spin Only Cycle on the Front Load Washing Machine

    How to Run a Spin Only Cycle on the Front Load Washing Machine All Samsung washing machines have a Spin Only cycle. Some models have Spin or Spin Only listed as a dedicated setting on the cycle selector. Other models do not have Spin or Spin Only listed on the cycle selector, but the [FAQs]

  • How To Prevent And Eliminate Unpleasant Odors

    Important: If the odor seems to be a burning smell from a mechanical or electrical component, you need to get your washer serviced. Unplug the washer, and then click the Create Online Service Request button below to initiate the service process. When moisture is trapped in a dark place, it [FAQs]

  • How To Clean Surface Stains From The Shiny Metallic Finish On The Washer/Dryer Door

    The surface staining shown in the picture below is usually caused by water. Using a mild detergent and a damp cloth will not always remove the spots. If you have tried using a mild detergent and a damp cloth and are having problems with these types of surface stains, Samsung recommends using a [FAQs]

  • How To Use Clorox Washing Machine Cleaner In Samsung Front Load Washing Machines

    To use Clorox Wachine Machine Cleaner to eliminate odors in a Samsung front load washing machine, follow the steps below: Completely empty the washing machine's tub. Select the Hot/Hot (Sanitize is better if available) water temperature setting on the control panel. Select the Extra Rinse [FAQs]

  • How To Use Pre Wash On The Front Load Washing Machine

    To use Pre Wash, perform the following steps: After all of the laundry is loaded into the machine, and the machine is powered on, select the cycle you want. Press the Pre Wash button on the control panel of the Washing machine. Open the detergent drawer and fill both the Detergent [FAQs]

  • How To Install The Laundry Pedestal

    Tools needed: Phillips head screwdriver Level To install the pedestal, perform the following steps: Warning: Do not attempt to perform this installation alone. Doing so could result in serious injuries. Samsung recommends two or more people perform this installation. Preparing the [FAQs]

  • How To Remove And Clean The Detergent Drawer In The Front Load Washing Machine

    The Detergent Drawer (aka Dispenser) should be cleaned to prevent detergent, bleach, and softner build up. If or when build up occurs, cleaning performance, odor, and leakage issues will occur. To remove and clean the detergent drawer, follow the steps below: Press and hold the button on the [FAQs]

  • Why Is The Laundry Still Soaking Wet At The End Of A Cycle?

    If laundry is too wet at the end of a cycle: Use the High or Extra High spin speed. Use high efficiency detergent to reduce over-sudding. Verify that the load is not unbalanced. Add or remove items to balance out the load. Verify that the washer is level. If the washer is not leveled [FAQs]

  • Why Does The Detergent, Fabric Softener Or Bleach Dispense Before The Cycle Has Started?

    If the fabric softener or bleach is dispensing into the drum before the cycle starts, you have over filled the dispenser. Both the fabric softener and bleach compartments work using a siphon. If the respective compartments are overfilled, the siphoning action occurs immediately, and the fabric [FAQs]

  • What Is The Pre Wash Function?

    Pre Wash is a cold water cycle used for heavily soiled laundry. Pre Wash is available on all cycles except for the following: Wool, Quick Wash, Delicates/Handwash, and Rinse+Spin. [FAQs]

  • How Much Laundry Can I put In My Washer?

    Because their are so many different garments and fabric types, it is impossible to give an exact number of garments that can be placed in the washing machine. A general rule of thumb is: A large load of laundry is 3/4 full A medium to large load is 1/2 full A small load of laundry [FAQs]

  • Looking for More?

    Looking for More? The links below will point you in the direction of other helpful information for your product. You will also find new ideas and inspiration to create and connect. Helpful links: SPSN: Product Videos Samsung Simulator: A New Way to Get the Answers You Want Samsung.com: Shop [FAQs]

  • How Do I Contact Samsung About My Home Appliance Via Social Media?

    To contact Samsung via social media click on one of the following links: Facebook Twitter Google+ [FAQs]

  • I'm Moving And I Want To Take My Washer With Me. How Should I Transport It?

    When you move your washer, first replace the shipping bolts that were originally in the back of the washer. This keeps the drum from moving inside the washer and protects it from damage. Also, make sure your washer is placed in the moving van upright. Shipping your washer on its side, front, or [FAQs]

  • **RECALL NOTICE** Samsung Washing Machines

    **RECALL NOTICE** Samsung Washing Machines In cooperation with the U.S. Consumer Product Safety Commission, Samsung Electronics America is voluntarily recalling WF306BHW and WF316 Samsung brand front-loading washing machines manufactured through August 2006. Consumers can find out if their [FAQs]

  • Washing Machine Child Lock Feature

    Washing Machine Child Lock Feature Turning the Child Lock On and Off To activate or de-activate Child Lock, press both the Soil Level and Signal buttons at the same time for 3 seconds. You can activate Child Lock during the power-on or wash cycles. If you activate Child Lock during the [FAQs]

  • Why Does The Display Read SUDS?

    Why Does The Display Read SUDS? If your washing machine has the word SUDS on the display, it has detected an over-sudsing condition, and will stop for a short period to allow the suds to dissipate. This error code is usually caused by too much detergent, or the wrong type of detergent. [FAQs]

  • How Do I Prevent And Eliminate Odors?

    How do I Prevent and Eliminate Odors? Over time, residue from washer detergent (which is made from animal fats), soil, lime scale, and iron can collect in washing machines. These elements combine with mildew / bacteria and produce foul odors. When you shut your washer door after a cycle [FAQs]

  • Why is There an Nd on the Display Panel of the Front Load Washing Machine?

    Why is There an Nd on the Display Panel of the Front Load Washing Machine? If the display is flashing Nd, the machine is showing a no drain condition which is usually related to a backed up drain hose or a clogged debris filter. The drain hose coming from the back of your [FAQs]

  • Where Are The Shipping Bolts located?

    There are four shipping bolts installed at the factory to prevent the tub from moving during shipping. You must remove the shipping bolts to prevent excessive vibration during operation. To remove the shipping bolts, follow these steps: Note: If shipping bolts are misplaced visit [FAQs]

  • How to Remove and Prevent Detergent Residue, Mold, and Mildew in the Front Load Washing Machine

    How to Remove and Prevent Detergent Residue, Mold, and Mildew in the Front Load Washing Machine When more than the recommended amounts of detergent, liquid bleach, and fabric softener are used, residue (aka soap scum) builds and collects in the detergent drawer and outer tub of the washer. [FAQs]

  • How To Clean The Inlet Water Supply Filters In Samsung Washing Machines

    Cleaning the inlet hose filters: Important: When re-installing the inlet hose filters make sure the tabs on the filters are facing outward. Remove the hot and cold water inlet supply hoses from the back of the washing machine. Locate the inlet hose filter inside of the hot and cold water [FAQs]

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