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Showing 1-25 of 74 Matching Results

  • What Do The Information Codes Mean On The Front Loading Washing Machine?

    The following information codes may be displayed on the washer: Code Meaning Solution dc Unbalanced load prevented the washer from spinning. Reposition the load. Press the Cycle Selector dial. dL The door was unlocked while the washer was running. Press the Power [FAQs]

  • Why Does The Detergent, Fabric Softener Or Bleach Dispense Before The Cycle Has Started?

    If the fabric softener or bleach is dispensing into the drum before the cycle starts, you have over filled the dispenser. Both the fabric softener and bleach compartments work using a siphon. If the respective compartments are overfilled, the siphoning action occurs immediately, and the fabric [FAQs]

  • Why Is The Door Latch Loose?

    If the door latch seems loose, this is normal. The door latch is designed to have play in it so the locking mechanism, in the washer chassis, can properly couple with the latch. If the latch were rigid, the lock mechanism would not consistently latch properly and cause error code Dl. [FAQs]

  • Which Pedestal Is Compatible With My Washer/Dryer?

    The easiest way to know which pedestal is compatible with your Washer/Dryer is, if the color of the unit matches the color of the Pedestal, they are compatible. The only exception to this rule is the 30 inch wide models. You will know they are compatible because there is a 30 in the model name [FAQs]

  • Why Is The Fabric Softener Not Dispensing?

    If your fabric softener is not dispensing, do the following: Make sure the washer is level. If the washer is not level, residual fabric softener can collect in and clog the dispenser. For instruction on how to level your washer, click here. Make sure the dispenser is not clogged. Remove the [FAQs]

  • Why Does The Washing Machine Have An Odor?

    Listed below are a few suggestions to keep your washer odor free. Other than electrical/burning smells, odors can be avoided with routine maintenance. The odor occurs because of mold, mildew, soap residue, clogged drainage, and/or a dirty debris filter. Do not over load your washer. An [FAQs]

  • Are the Doors of the Washer and Dryer Reversible?

    The washing machine door is not reversible. However, the dryer door is reversible. To reverse the dryer doors: Unplug the dryer. Remove the two door hings screws. Lift the door and remove it from the dryer. Remove the two screws on, above, and below the door latch on the opposite side. [FAQs]

  • What If I Need To Drain The Washer In An Emergency?

    To drain your washer in an emergency, follow these steps: Unplug the washing machine from the power supply. Open the filter-cover. Unscrew the emergency drain cap by turning it to the left. Grip the cap on the end of the emergency drain tube, and then slowly pull it out about 15 [FAQs]

  • Why Is The Washing Machine Noisey Or Vibrating Excessively?

    Excessive vibration or noise issue are typically the result of improper installation or usage. If the washer is vibrating excessively or is noisey, verify the following: Verify the shipping bolts are removed (Top Loaders Do Not Have Shipping Bolts). Click here for shipping bolt locations and [FAQs]

  • How To Clean Surface Stains From The Shiny Metallic Finish On The Washer/Dryer Door

    Cleaning the Shiny Metallic Finish On The Washer/Dryer Door [How-To Guide]

  • How To Run A Spin Only Cycle On The Front Load Washing Machine

    Running a Spin Only Cycle On A Front Load Samsung Washing Machine [How-To Guide]

  • How To Prevent And Eliminate Unpleasant Odors

    Tips to Help Prevent and Eliminate Unpleasant Odors [How-To Guide]

  • How To Adjust The Chime Sound On A Front Loader Samsung Washing Machine

    Changing the Volume and/or Turning the Chime Sound Off [How-To Guide]

  • How To Install The Laundry Pedestal

    Installing the laundry Pedestal on the Front Load Washer or Dryer [How-To Guide]

  • How To Install The Front Load Washing Machine

    Installation procedure, location, water requirements, hoses, shipping bolts, leveling, power [How-To Guide]

  • Why Won’t My Washing Machine Start?

    If your washing machine won’t start, try the following: Make sure door is firmly closed. Make sure your washer is plugged in. Make sure the water source faucets are turned on. Make sure to press the Cycle Selector dial to start your washer. Make sure the Child Lock is not activated. For [FAQs]

  • Display reads SUDS

    If your washing machine has the word SUDS on the display, it has detected an over-sudsing condition, and will stop for a short period to allow the suds to dissipate. This error code is usually caused by too much detergent, or the wrong type of detergent. Samsung recommends using HE (High [FAQs]

  • How Much Water Does My Samsung Washer Use Per Cycle?

    Samsung washing machines use 48 liters or 12.68 gallons per cycle. [FAQs]

  • Can The Door Swing Of The Washer Be Reversed?

    The Doors of Samsung washing machines is not reversible. However, all of the dryers doors are. Click here for a How-To Guide on reversing the door swing of the Dryer. [FAQs]

  • Should I Wash Waterproof Material(s) In The Washing Machine?

    Warnings: Do not wash, spin or dry water-proof seats, mats or clothing. Do not wash thick, hard mats even if the washer mark is on the care label. This may result in injury or damage to the washer, walls, floor or clothing, due to abnormal vibrations. Examples of water proof materials that [FAQs]

  • What Is VRT?

    VRT - Vibration Reduction Technology. Samsung's Vibration Reduction Technology uses stainless steel balls in the washer drum bearings which significantly reduce vibration, creating virtually noise-free performance and providing smooth operation at spin speeds up to 1300 revolutions per minute. [FAQs]

  • How To Download The Samsung Smart Washer/Dryer App

    Downloading the Samsung Smart Washer/Dryer App [How-To Guide]

  • Why Is The Washing Machine Noisey Or Vibrating Excessively?

    Excessive vibration or noise issue are typically the result of improper installation or usage. If the washer is vibrating excessively or is noisey, verify the following: Verify the shipping bolts are removed (Top Loaders Do Not Have Shipping Bolts). Click here for shipping bolt locations and [FAQs]

  • Why Is The Washing Machine Leaking Water?

    If the Washing Machine is leaking water: Important: Use high efficiency detergent to prevent over-sudsing. Over-sudsing causes leaks at the bottom of the door, and at the detergent drawer. Verify that the door is firmly closed. Verify that the door seal is clean and free of any damage. [FAQs]

  • Where Can I Find Information About CES?

    The Consumer Electronics Show (CES) is taking place during January 6th - 10th in Las Vegas Nevada and is known as a global consumer electronics and consumer technology tradeshow that introduces new technology and reveals new products each year. Subsequently you may start to receive customer [FAQs]

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