According to the change in Samsung Members Service Operation Policy, service support for devices with Android 8 (Oreo) operating system (OS) will be terminated after 1 July 2025. We would like to inform you that service will no longer be available on devices with this operating system (OS) after 1 July 2025. You can use Samsung Members after updating your operating system to Android 9 (Pie OS) or higher.
However, OS updates may not be provided above Android 9 (Pie OS) for the device you are using. If you have any questions about the OS update of your device, please contact
Customer Support.
How to update your operating system:
Settings > Software Update > Download and InstallWe will always strive to provide a better service experience.