Priority support.
Tailored to your devices.
What is Premium Plus?
Samsung Premium Plus is designed for customers who have a Galaxy S26 Ultra, S26+, S26, Galaxy Z Fold7, Flip7, Flip 7FE and want more than standard support. We will deliver faster response times, priority handling and exclusive services, ensuring minimal downtime and a seamless ownership experience. With Premium Plus, you’re not just supported - you’re prioritised1 .
Key Services
Fast Track Support
Whether it’s over the phone or online chat, our team is ready to support you.
Should you need to contact us, you will receive fast tracked, dedicated support from our Samsung Experts.
Smart Switch
Switching made easy
It's never been easier to switch to a Galaxy Z device. See how you can move everything to your new smartphone in a matter of moments
Remote Support
Switching from iOS? Our Samsung experts can guide you step-by-step with remote support to make your switch simple and stress-free.
Chatbot
Get guided help for iOS switching through our Chatbot. Head to our contact page to speak with an expert.
11Products included in Premium Plus are Galaxy S26 Ultra, S26+, S26, Galaxy Z Fold7 & Flip7, Flip 7FE.
