Galaxy S24 Ultra Standing Grip Case

Taupe
EF-GS928CUEGWW

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Galaxy S24 Ultra Standing Grip Case
Taupe

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Features

Convenient easy-to-grip strap

With the new standing grip design, your phone stays securely in your hand. The sturdy strap on the back provides you with a secure hold. Get a good grip and worry less about drops.

* Image simulated for illustration purposes.

All-new hands-free entertainment

Enjoy your favorite shows without the hassle of holding your phone. The Standing Grip Case offers comfortable viewing, freeing up your hands for what truly matters.

* Image simulated for illustration purposes.

Trendy comfort, silky style

Indulge in the smooth, silky texture of our Silicone Case. Not only is it soft to the touch, but it also provides a comfortable grip that lasts for hours.

* Image simulated for illustration purposes.

Reviews

Galaxy S24 Ultra Standing Grip Case

2.3

Recommended by 31% of customers.

Write a review
5 stars 20%
4 stars 9%
3 stars 4%
2 stars 13%
1 stars 56%
AI review summary
  • Most customers report the rubber grip, strap, and stand breaking or peeling within weeks to months of regular use
  • Reviewers consistently state the case is not worth its price, feeling severely misled by the quality
  • Several note design flaws including an insecure stand, slippery grip surface, and flimsy strap attachment
  • A few initially appreciated the ergonomic design and protective capability before rapid deterioration occurred
  • Overall, customers deeply regret the purchase and consider it a waste of money
AI-generated from customer ratings & reviews, and may include incentivized reviews.

Reviews with images & videos

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Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.

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55 Reviews

YhzBlack
1 (9,999)

2025-02-04

color : Light Blue
1 (9,999)
As with most people, I initially really liked this case, but after regular day-to-day use the top of the strap started to tear. I purchased the case with the my S24 Ultra from Samsung, but they refused to warranty the case. I am on my 3rd Samsung phone, and the combination of poor quality and poor service is definitely disappointing.
[D] Alternative Text [D] Alternative Text
Helpful?
Originally posted on Galaxy S24 Ultra Standing Grip Case(EF-GS928CLEGWW)

Features

1 (9,999)

Performance

1 (9,999)

Design

1 (9,999)

Value

1 (9,999)
Response from Samsung:
2025-02-05

eStore Team

Dear Customer, We apologize about the issue that you faced Appreciate your support to contact us on this number 065777444 in order to follow and solve this problem With regards, Samsung Team

ShaQu
5 (9,999)

2024-12-18

color : Taupe
5 (9,999)
excellent one with the strap in the back to make it easy to hold
[D] Alternative Text [D] Alternative Text
I recommended this product.
Helpful?

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)
Kreebo
1 (9,999)

2025-03-24

South africa

color : Taupe
1 (9,999)
I've had this case for about a year, the strap did get baggy and just didn't really slide into place after about a month. One side of the strap started to wear, just from normal use... Ie using as a stand to eatch videos and not long after that a little tear that got bigger and bigger. I just don't use the strap portion of the cover anymore cause it's going to tear completely and my case is going to look worse than it already does with the blooming strap that doesn't fit into place as it is. I will say the case is a great idea and I really liked it's functionality but it doesn't last long.
Helpful?
Originally posted on Samsung South Africa
badcasehater1312
1 (9,999)

2025-03-22

England

color : Taupe
1 (9,999)
[This review was collected as part of a promotion.] not really a surprise this got bundled with the phones for free, just generally a bad design and feels cheap, can tell it would break easily. basically impossible to remove without putting amounts of stress on the phone that feels unsafe, which is bad since you are obviously going to want to remove this soon after putting it on. the grip stand does not feel stable when used as a stand, does not securely click into place when inactivve, and honestly i don't see how it would realistically afford much drop protection even if it did work as it is supposed to.
Helpful?
Originally posted on Samsung UK
Kt13
1 (9,999)

2024-10-28

color : Dark Violet
1 (9,999)
Not good quality... last only for few months.. for daily used nahh
Helpful?
Originally posted on Galaxy S24 Ultra Standing Grip Case(EF-GS928CEEGWW)

Features

1 (9,999)

Performance

1 (9,999)

Design

2 (9,999)

Value

1 (9,999)
Rae_Rai
1 (9,999)

2024-02-04

London

color : Taupe
1 (9,999)
I enjoyed the strap feature on the old s23 ultra, so brought this assuming the features would be the same. Oh how I was wrong! The adjustable strap feature is gone The click feature only allows loop to be one size You can barely reach the strap or shall I say loop. Very disappointed, I will be happy if you can make the old Grip case for the New S24 ultra, as it has not improved the idea but has gone backwards. I have looked but there is no current Grip strap case with a actual strap like last years. We will have to wait.
Helpful?
Originally posted on Samsung UK
Chelsea 1
2 (9,999)

2025-02-06

color : Taupe
2 (9,999)
I bought this case for my S24 ultra. It should if been so good but it wasn’t. For the price it should have been much better, for a Samsung product. I bought this case end of August 2024 by October 2024 the strap was so baggy, it makes the case look cheap. Really disappointed. I would have been better off by buying a different brand and a lot cheaper. Judging by other reviews, it seems Samsung are not bothered by the poor quality for such an expensive case
Helpful?
Originally posted on Samsung UK
Boudica
2 (9,999)

2025-01-04

Leicester, East Midlands

color : Taupe
2 (9,999)
When I first received thus case I loved it. Super comfortable in my hand, it made the phone feel more secure. The only thing is the handle started to split at one (side at the top where it slides down the phone) after a few months and now I am left wondering what phone case to get next. So disappointed with the quality, Samsung you charge a fortune for these cases please make them last or reduce the price.
Helpful?
Originally posted on Samsung UK
Jhu20
2 (9,999)

2024-05-14

color : Taupe
2 (9,999)
Overall i was quite happy for the case, but after 2 month of using the the rubber grip started cracking. i can still hold the phone, but expect, that the crack will finally extend cause the grip to break into half. i would appreciate if Samsung repeated the design, but from more durable materials. Similar case on S23 was much more durable, but required frequent washing. at least the phone was secure.
Helpful?
Originally posted on Samsung SG
TheEddcp
3 (9,999)

2024-06-01

UK

color : Taupe
3 (9,999)
Firm grip on phone and the stand clicks into place when popped out, issue has arrived about 6 months after purchase as the silicone around the stand has started cracking, still usable for main purpose of protecting phone but worth noting. Can confirm the material does grab the inside of the pocket so if you pull it out of jeans pockets the lining comes out as well.
Helpful?
Originally posted on Samsung UK
Annabanana123
2 (9,999)

2024-04-18

color : Taupe
2 (9,999)
I'll give this two stars because when it was working it was great but the strap is attached in a pretty flimsy way to the case so it broke off after just over a month so now the strap just dangles there in the way. And I can't even just remove the whole strap because then it looks terrible. Can't use the case anymore at all. Not worth the price.
Helpful?
Originally posted on Samsung Australia
intheeco
1 (9,999)

2024-01-29

color : Taupe
1 (9,999)
I am not a fan. I found the silicon is too slippery, and the grip part is too large, even for medium-sized hands where it doesn't provide the necessary grip to make holding the phone comfortable. The grip can function ok as a phone stand in landscape mode. Opening and closing the grip is a two-hand effort. Poor function and design for this cost.
Helpful?
Originally posted on Samsung Australia
Scott B111
1 (9,999)

2024-02-20

Kent

color : Taupe
1 (9,999)
Absolute Horrid Colours. I bought the purple case thinking it was black. Maybe i should had got the ///Snow White/// grip case that Samsung class As // Light Blue LOL Lets have them in Pink please guys next time Oh and maybe the colour name on the box??????? Come on guys. Why couldnt we had a Pink oh only joking a Black one of these???
Helpful?
Originally posted on Samsung UK
CalumS
1 (9,999)

2024-10-01

color : Taupe
1 (9,999)
Let me start that this case is nice to hold, use and protects the phone, but if you want to use the stand and holder for longer that 4 months I'd order multiple sp youbaready for when it splits. The sliding stand/holder will break. At where it creates a small bend that will eventually leaving the full function unless.
Helpful?
Originally posted on Samsung UK
Sunny0084
1 (9,999)

2024-03-30

color : Taupe
1 (9,999)
I purchased this cover one month ago and was initially pleased with it. However, after less than a month of use, I discovered a crack on the edge. I contacted Samsung, but they declined to cover the damage under warranty. I am greatly disappointed with the product's quality and Samsung's after-sales service.
Helpful?
Originally posted on Samsung Australia
Steve2748427
1 (9,999)

2024-02-28

color : Taupe
1 (9,999)
I want to love the case, the handle is excellent but it's made out of really grippy silicone. Whilst that might sound good, getting it in to and out of a pocket is just to much hassle. Not to mention all the fluff that sticks to it. I wish they'd made a solid plastic case rather than soft silicone.
Helpful?
Originally posted on Samsung UK
Yoshimitsu
1 (9,999)

2024-06-09

Scotland

color : Taupe
1 (9,999)
The product initially performed well, but its durability proved to be lacking. The strap, in particular, exhibited a tendency to break at the top after approximately one to two months of use. Additionally, the strap became loose over time. These issues are illustrated in the attached photographs.
Helpful?
Originally posted on Samsung UK
Kato1
5 (9,999)

2024-03-23

Shropshire

color : Taupe
5 (9,999)
Exceptional case! Perfect fit grips around all sides great feel camera is protected screen is protected slide out thing is really functional and useful it's Perfect! My only gripe is they could have installed a microfiber lining and there needs to be more colours? Other than that it's Perfect
I recommended this product.
Helpful?
Originally posted on Samsung UK
Elissa
1 (9,999)

2024-02-28

color : Taupe
1 (9,999)
Two weeks of use and the matt coating is already wearing off the case on all the corners. The strap has already stretched and sags slightly, even though I've barely used it. It's slippery to hold onto even though it supposedly has a grip surface. I wonder if they tested this case at all?
Helpful?
Originally posted on Samsung Australia
ACS45
4 (9,999)

2024-02-11

color : Taupe
4 (9,999)
Got this as part of my pre order for the S24 Ultra. Overall, I am quite happy with this case as it feels and looks great. Only thing that they can improve it to place some kind of retention for the strap to prevent it from opening when getting the phone in and out of your pocket.
I recommended this product.
Helpful?
Originally posted on Samsung Australia
Barbarra
1 (9,999)

2024-02-02

Southampton

color : Taupe
1 (9,999)
The strap moves even when you don't want to. For example when you trying to put your phone into a pocket, there should have been a magnets to hold the strap in place. The piece that is next to the charging port has no support so it snapped after a week. VERY POOR QUALITY.
Helpful?
Originally posted on Samsung UK
JTee
1 (9,999)

2025-08-23

color : Taupe
1 (9,999)
The plastic handle tears and I rarely use it and it's certainly not being used as intended because of it. About 3 months before it began to break. Also, the only male colour at the time was black and it actually comes violet and not even a dark violet
Helpful?
Originally posted on Samsung Australia
NocturnalHerb16
4 (9,999)

2024-06-19

Manila, Philippines

color : Taupe
4 (9,999)
Great case! The only down side is that the grip slide strap easily broke. Grip strap only lasted me 2-3months and within 2weeks time, it already lost its original shape so it wasnt flat anymore. But overall phone is protected and safe.
I recommended this product.
Helpful?
Originally posted on Samsung PH
s24ugirl
2 (9,999)

2025-03-24

color : Taupe
2 (9,999)
Nice concept; it makes it easy to hold. However, the grip part stretched over a couple of weeks, so it does not fit back into its slot. Also, the taupe colour is more of a light grey; it looks more brown in the images.
Helpful?
Originally posted on Samsung UK
manu68fr
4 (9,999)

2024-04-10

color : Taupe
4 (9,999)
Je possède ce produit depuis 2,5 mois et j'en suis très satisfait. La coque est très agréable au toucher et le système de lanière est très bien pensé. Le mobile est bien protégé, à l'exception de l'écran, évidemment.
I recommended this product.
Helpful?
Originally posted on Samsung France
Response from Samsung:
2024-04-11

Service clients Samsung

Bonjour manu68fr, Merci beaucoup d'avoir choisi un produit Samsung ! Nous sommes ravis que notre produit réponde à vos attentes ! N'hésitez pas à faire un tour sur notre Samsung Shop pour voir les nouveautés de l'année : https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung

moonpool
5 (9,999)

2024-02-09

color : Taupe
5 (9,999)
Bought this when I pre-ordered my unit. I absolutely love it because I normally buy straps that attach to cases. Since the grip is already built-in, I can lay the phone almost flat on its back on a table. I love it!
Helpful?
Originally posted on Samsung PH
Clement Tboss
5 (9,999)

2024-10-17

color : Taupe
5 (9,999)
I bought this case a month ago and I'm so happy with the purchase. The case makes it easy to hold the phone and also it grips that a phone won't slip easily whenever you place it
I recommended this product.
Helpful?
Originally posted on Samsung South Africa
REALAIS
5 (9,999)

2024-02-02

color : Taupe
5 (9,999)
I like this case. Inovative design for stand. It gives 2 stand positions if you turn around phone. Feels quality product. Bought with 30% discount. Much better value then
I recommended this product.
Helpful?
Originally posted on Samsung UK
FT24
1 (9,999)

2025-03-18

Lagos, Nigeria

color : Taupe
1 (9,999)
I used mine for only two months and it has torn at the top. After about a 6 weeks, the back strap had expanded that it doesn't fit in again. Quite horrible for the price.
Helpful?
Originally posted on Samsung UK
Rob S88
1 (9,999)

2024-05-02

color : Taupe
1 (9,999)
Sadly within 2 months of use this case has already started to break apart. As a note I'm not a heavy user. I work from home so my phone mostly stays stationary on my desk.
Helpful?
Originally posted on Samsung Australia
Belzhu
2 (9,999)

2025-01-16

color : Taupe
2 (9,999)
I bought the just around 10 months ago and the strap has just broken. It was useful while it worked but it doesn't last. Given the price, I would expect better quality.
Helpful?
Originally posted on Samsung Australia
RvanS
1 (9,999)

2024-05-17

South africa

color : Taupe
1 (9,999)
My phone droped from a very short height and the cover ripped at the corners ...very poor quality wont recommend , cover looks good and everything but its not tough
Helpful?
Originally posted on Samsung South Africa
Loyal customer
1 (9,999)

2024-08-09

West Midlands

color : Taupe
1 (9,999)
Unfortunately after only a handful of months if use the case has started coming apart at the edges. For the price I would definitely not recommend.
Helpful?
Originally posted on Samsung UK
Aeris
4 (9,999)

2024-03-03

Malaysia

color : Taupe
4 (9,999)
Overall quality is good, the strap can stabilizing the phone well especially when taking photo or pass to third party to assist for photo taking.
I recommended this product.
Helpful?
Originally posted on Samsung Malaysia
Toni
1 (9,999)

2024-01-29

color : Taupe
1 (9,999)
Though the design is practical, the price is simply exorbitant for casing. There is no offer for promotional price during pre-order of phones.
Helpful?
Originally posted on Samsung SG
allan ding
1 (9,999)

2024-05-23

color : Taupe
1 (9,999)
so disappointed, the rubber belt has already break down only used few months. the samsung product quality is not supposed to be like that.
Helpful?
Originally posted on Samsung Australia
Anonymous
1 (9,999)

2024-08-27

London

color : Taupe
1 (9,999)
I am very disappointed with this product. I don't recommend it to anyone. It breaks easily and is expensive, so please do not buy it.
Helpful?
Originally posted on Samsung UK
Selby _89
1 (9,999)

2024-08-04

color : Taupe
1 (9,999)
Within just a couple of months the strap is so stretched that it constantly sticks out. The corners of the case are all worn away
Helpful?
Originally posted on Samsung UK
magbeline
3 (9,999)

2024-09-13

color : Taupe
3 (9,999)
Coque jolie, matière agréable au toucher mais la lanière au bout de quelques mois s'est cassé ! Décevant au prix de la coque.
Helpful?
Originally posted on Samsung France
Response from Samsung:
2024-09-13

Service clients Samsung

Bonjour magbeline, Merci d'avoir partagé votre point de vue sur notre produit. Nous tenons à vous assurer que vos commentaires ont été pris en compte dans notre démarche d'amélioration continue. Nous sommes déterminés à nous améliorer et espérons avoir l'opportunité de vous fournir une expérience plus positive à l'avenir. Visitez notre site pour découvrir les dernières nouveautés et complétez votre écosystème Samsung : https://www.samsung.com/fr/ Cordialement Charlie, Service clients Samsung

Anonymous1234567891011
5 (9,999)

2024-05-18

color : Taupe
5 (9,999)
Good case- allows the phone to stand and is very easy to hold. Material feels premium and luxurious. Overall a good case
I recommended this product.
Helpful?
Originally posted on Samsung UK
colross82
4 (9,999)

2024-06-24

color : Taupe
4 (9,999)
This case has a premium feel to it and is very protective. The sliding kick stand and grip is so useful and original!
Helpful?
Originally posted on Samsung UK
Sher
1 (9,999)

2024-10-03

South Africa

color : Taupe
1 (9,999)
Do not buy this case! It rips after a few months which is a disgrace Samsung as it is so expensive!
Helpful?
Originally posted on Samsung South Africa
scot
1 (9,999)

2024-06-08

Durban, South Africa

color : Taupe
1 (9,999)
I've had the cover for around 5 months. The 'stand'/holder has almost completely torn off.
Helpful?
Originally posted on Samsung South Africa
Benj763
5 (9,999)

2024-06-29

color : Taupe
5 (9,999)
Coque agréable au touché, agrippe bien, la languette a l'arrière est très utile.
I recommended this product.
Helpful?
Originally posted on Samsung France
Response from Samsung:
2024-07-01

Service clients Samsung

Bonjour Benj763, Merci beaucoup ! Nous sommes ravis que vous appréciiez notre produit ! Retrouvez les nouveautés de l'année sur notre Samsung Shop : https://www.samsung.com/fr/offer/ Cordialement Charlie, Service clients Samsung

Bob768
5 (9,999)

2024-01-28

color : Taupe
5 (9,999)
A lovely, comfortable case, very use full especially when taking pictures
I recommended this product.
Helpful?
Originally posted on Samsung UK
Toria36
1 (9,999)

2024-02-17

Planet Earth

color : Taupe
1 (9,999)
Complete waste of money …. the ‘stand’ does not stay in place, rubbish
Helpful?
Originally posted on Samsung UK
Naeemah
5 (9,999)

2024-01-31

London

color : Taupe
5 (9,999)
A very convenient and sturdy case. I absolutely love my purple color
I recommended this product.
Helpful?
Originally posted on Samsung UK
Tesla
1 (9,999)

2025-01-02

color : Taupe
1 (9,999)
Poor quality didn’t even last 6months. Will never recommend to buy.
Helpful?
Originally posted on Samsung Australia
Sergei
1 (9,999)

2024-04-27

color : Taupe
1 (9,999)
I bought the case in this store. After 2 months the strap broke.
Helpful?
Originally posted on Samsung UAE
Response from Samsung:
2024-04-27

Samsung support

Your feedback is valuable to us. We understand that you need help for your Samsung product and we can help you surely. Please contact us (https://www.samsung.com/ae/support/contact/#contactinfo) or call us in our toll free numbers: - UAE (800-7267864) - Bahrain (8000-4726) - Oman (800-72627) - Qatar (800-2255) - Kuwait (183-2255) Our helpful agents are available for you from 8AM to 10PM GMT+4"

Samsguy
2 (9,999)

2024-12-26

color : Taupe
2 (9,999)
i bought it like two months ago and the strap is stretched
Helpful?
Originally posted on Samsung New Zealand
Trane
5 (9,999)

2025-05-06

color : Taupe
5 (9,999)
Worked perfectly for a year. Would like to buy a new one
I recommended this product.
Helpful?
Originally posted on Samsung Denmark
MJdB
1 (9,999)

2025-01-17

South Africa

color : Taupe
1 (9,999)
The strap sliding end doesn't last long and chips away.
Helpful?
Originally posted on Samsung South Africa
Jack19911
1 (9,999)

2024-10-13

color : Taupe
1 (9,999)
[This review was collected as part of a promotion.] Damage after two mounth .. don't buy this Product.
Helpful?
Originally posted on Samsung UK
Marc
1 (9,999)

2024-10-04

color : Light Blue
1 (9,999)
Helpful?
Originally posted on Galaxy S24 Ultra Standing Grip Case(EF-GS928CLEGWW)

Features

1 (9,999)

Performance

1 (9,999)

Design

3 (9,999)

Value

1 (9,999)
Mohmad
5 (9,999)

2024-04-26

color : Light Blue
5 (9,999)
Helpful?
Originally posted on Galaxy S24 Ultra Standing Grip Case(EF-GS928CLEGWW)

Features

5 (9,999)

Performance

5 (9,999)

Design

5 (9,999)

Value

5 (9,999)

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