How can I ensure that the product I wish to purchase is compatible with the item I already own?

When you view a product in, items compatible with it are shown on the products page. However, if you do have a question about compatibility there are a couple of ways to contact us:

Live Chat Support
Live Chat is available 24 hours, 7 days a week. Start Chat
Email Support
We'll respond within 24 hours of your request. Message us
Phone Support
Call to speak to a customer service rep.
0800 SAMSUNG (0800 726 786)
0800 M SAMSUNG (0800 6 726 786)

Alternatively, you can also contact us at

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