Safety Shutoff

Last Update date : Nov 29. 2021

Please note, this section is designed to give you basic product troubleshooting information, also refer to your user manual for more information. 

What’s the function of safety shutoff in my cook-top? Is there any other reason for a cooking zone to switch itself off?


A Safety Shutoff provides a peace of mind. It automatically turns off any cooking zones if things have been left cooking on them for a long period of time or if there’s no change in the operation after a certain period.

For Example: If one of the cooking zones is not switched off or the heat setting is not adjusted after an extended period of time, that particular cooking zone will automatically switch itself off.


Depending on the heat setting turned on, the cooking zones will switch themselves off at the following times: 



Heat Setting

Time until it switches off

1 - 3

After 6 hours

4 - 6 

After 5 hours

7 - 9

After 4 hours

10 - 15

After 1.5 hours

Other reasons why a cooking zone will switch itself off : 

  • All cooking zones will immediately switch themselves off if liquid boils over and lands on the control panel.
  • The automatic shutoff will also be activated if you place a damp cloth on the control panel. In both of these instances, the appliance will need to be switched on again using the main On/Off control sensor after the liquid or the cloth has been removed.

You can download the user manual from our Manuals & Downloads page. For all other queries or further technical assistance, please call Samsung Customer Care on 0800 726 786 or Live Chat with our Technical Team online, services are open 24 hours, 7 days.




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