Galaxy S25 Trade-in

1.

Customers may trade-in old device to purchase a new Galaxy device via Samsung online store.

2

Customer must select trade-in option in the product Buy Now page or Cart page.

3.

Trade-in pop up will appear and customer to input the following details under "Select your device":

4.

If customer's delivery postal code is eligible for trade-in, customer will be able to proceed with device selection. Store pickup option is not available for trade-in.

5.

Customer to enter a valid 15-digit IMEI number to proceed to the last step (questionnaire).

6.

Customer must accurately answer the questionnaire based on the condition of the old device to obtain the estimated trade-in value.

7.

Customer must confirm and agree to the terms and conditions of the program to proceed.

8.

The initial trade-in value will be reflected as instant discount on the eligible new Galaxy device in the customer's cart.

9.

Customer may only trade-in one (1) device to purchase one (1) Galaxy device. Customer may only trade-in one (1) device to purchase one (1) Galaxy device.

10.

Customer gets additional discount (top up token) depending on the Galaxy device purchased.

11.

Trade-in devices that are not eligible for additional discount/ top up token may still proceed with trade-in with just the Trade-in device appraised value as discount.

12.

Discounts and bundles are not convertible to cash

13.

Customer's trade-in device will be assessed by 3rd party courier during the delivery of purchased Galaxy device. Any difference in details or condition of the device from the customer's original declaration may result in cancellation of the transaction. Customer may also be given the option to pay an additional amount (variance from the initial trade-in discount) to be collected via email billing, to be able to proceed with the transaction.

14.

Terms and conditions apply for every trade-in transaction.

15.

Offers and other discounts are only applicable from time of customer payment.