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    For important products and service announcements.

    Samsung Smart View

    Samsung Smart View app lets you enjoy content stored on your mobile and PC easily on your Samsung Smart TV, as well as letting you control the TV with your mobile.

    Samsung Smart Service

    Need Help? Do you want to get your smart phone repaired? or simply get more out of your Samsung device? Samsung Smart Service is available in shops near you.

  • SmartThings FAQ
    SmartThings FAQ

    Find out troubleshooting guide and FAQs on using SmartThings for Android and iOS.

    Samsung Smart Switch

    Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch.

    Samsung Remote Service

    Samsung Remote Service enables one of our trained technicians to remotely view and control your TV and smartphone to help you with your product.

    Samsung Member

    Get live support, tips, diagnostics, and answers to put your Galaxy in optimal working condition. Download the app today.

    Samsung Kies

    Easily synchronize data between devices and find new apps. Download the app today.

    Samsung Smartphone Tips

    Here are some useful tips to remember when using and charging batteries.

    Online Service Request

    Register your Samsung product to get faster tech support & receive helpful information.

    Track Your Service

    A customer self tracking system to track the status of any service tickets you have registered with SAMSUNG.

    Safe Battery Use

    Ensure safe use, storage, recycling and disposal of Samsung Galaxy batteries.

    LCD Replacement Suggested Retail Price

    Samsung has recommended retail pricing for screen replacements on certain Galaxy smartphones

    Samsung Service: Terms & Conditions│Data Backup and Deletion

    Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy.

Contact Us


Mobile Phones & Tablets
Available 24/7

Television, Audio & Digital Appliances
Monday-Sunday (including holidays)
8:00 AM - 8:00 PM


We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.


Mobile Phones & Tablets Hotline:

Just Dial #GALAXY (#425299)
[Free call to all networks]

(02) 422-2177 [Standard Landline]

Available 24/7

Television, Audio & Digital Appliances Hotline:

1-800-10-726-7864 [PLDT Toll Free]

1-800-8-726-7864 [Globe Toll Free]

(02) 422-2111 [Standard Landline]

Available from 8:00 AM to 8:00 PM

* For Toll Free numbers, just directly dial 1-800 followed by the network number.

Face to Face Support

Samsung Service Centers

Find out more about how you can get face to face help.

* For any printer related enquiries please visit HP website .

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