Important Information
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Find additional info
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At Your Service
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A convenient way to register your warranty, request for a callback, schedule an appointment at our Service Center and much more.
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Samsung Smart Service
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Need Help? Do you want to get your smart phone repaired? or simply get more out of your Samsung device? Samsung Smart Service is available in shops near you.
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Samsung Smart View
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Samsung Smart View app lets you enjoy content stored on your mobile and PC easily on your Samsung Smart TV, as well as letting you control the TV with your mobile.
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SmartThings FAQ
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Find out troubleshooting guide and FAQs on using SmartThings for Android and iOS.
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Samsung Smart Switch
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Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch.
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Galaxy Battery
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Check out how you can take better care of your battery through proper use and charge.
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Samsung Remote Service
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Samsung Remote Service enables one of our trained technicians to remotely view and control your TV and smartphone to help you with your product.
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Samsung Member
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Get live support, tips, diagnostics, and answers to put your Galaxy in optimal working condition. Download the app today.
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Samsung Kies
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Easily synchronize data between devices and find new apps. Download the app today.
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Track Your Service
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A customer self tracking system to track the status of any service tickets you have registered with SAMSUNG.
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Samsung Smartphone Tips
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Here are some useful tips to remember when using and charging batteries.
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Safe Battery Use
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Ensure safe use, storage, recycling and disposal of Samsung Galaxy batteries.
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LCD Replacement Suggested Retail Price
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Samsung has recommended retail pricing for screen replacements on certain Galaxy smartphones
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Samsung Service: Terms & Conditions│Data Backup and Deletion
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Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy.
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Keep your Samsung Account secure
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Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.
The latest Coronavirus (COVID-19) updates for our customers.
With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.
As such, our call center is operating with limited resources and we are unable to take incoming calls.
Please find below, alternative ways that you can contact our Customer Service Team. Hoping for your understanding that due to the volume of enquiries we are receiving, we are likely to longer than usual to respond to you.
We apologize for any inconvenience this may cause.
For general product information and FAQs : CLICK HERE
For live chat with our agent : CLICK HERE
To find service centers : CLICK HERE
Contact Us
Online
8am to 8pm everyday
(Limited time due to Enhanced Community Quarantine imposed by the government)
Phone Support
The latest Coronavirus (COVID-19) updates for our customers.
With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.
As such, our call centre is operating with limited resources and we are unable to take in-coming calls.
If you have product inquiries, please use live chat:
http://livechat.support.samsung.com/Customer_new/PH
We apologize for any inconvenience this may cause.
Face to Face Support
Find out more about how you can get face to face help.
* For any printer related enquiries please visit HP website .