Expired

Galaxy S21 Series 5G:
Smart Offer

Enjoy epic freebies and discounts worth up to ₱8,000 on Smart

Valid from Jan 30. 2021 ~ Apr 30. 2021

Enjoy these offers and discounts exclusively on Smart

Promo Mechanics

1. The Samsung Galaxy S21/S21+/S21 Ultra 5G are available for purchase with Smart Signature and Signature 5G Plans.
2. Customer purchases a Samsung Galaxy S21 Ultra, S21+ or S21 from any participating channel by applying for a new / renewal Smart Postpaid Plan (Signature) within the indicated promo period.
3. Customer gets the following as part of the launch bundle offer. Freebie colors are limited. Freebies are dependent on the type of postpaid subscriber, which channel it was applied and date of postpaid application. Date of postpaid application must fall on the specified dates below:
Promo Duration Participating Channel Qualified Subscribers Freebies
Jan 29 – Feb 10, 2021 Smart Stores, Satellite Branches and Post Field Sales New & Recontracting Tab A 8.0 + 25W Wall Charger/PD Adapter
Smart Telesales
Smart Online Store
Feb 11 – Apr 30, 2021 Smart Stores, Satellite Branches and Post Field Sales New & Recontracting 25W Wall Charger/PD Adapter
Smart Telesales New 25W Wall Charger/PD Adapter
Recontracting 25W Wall Charger/PD Adapter + S21 Cover:
S21 Ultra 5G: S21 Ultra Silicone Cover with S Pen
S21+ 5G: S21+ LED View Cover
S21 5G: S21 LED View Cover
Smart Online Store New 25W Wall Charger/PD Adapter
Recontracting 25W Wall Charger/PD Adapter + S21 Cover
S21 Ultra 5G: S21 Ultra Silicone Cover with S Pen
S21+ 5G: S21+ LED View Cover
S21 5G: S21 LED View Cover
4. Only approved and successful subscriber postpaid plan applications are eligible to redeem the freebie. Basis of purchase date is the date of postpaid plan application.
5. Standard Smart Postpaid Terms and Conditions apply to all applications.
6. Change of Ownership is not allowed within one's contract period.
7. Approval of all applications is subject to credit parameters and guidelines.
8. Customers will be able to claim their handset: Galaxy S21/S21+/S21 Ultra 5G depending on where they availed it: through the Smart Store if ordered via Smart Stores, Satellite Branches and Post Field Sales or direct delivery for orders made through Telesales and Smart Online Store starting January 29, 2021.
9. Upon claiming, customer needs to present the following:
• Official receipt of the down payment
• Valid ID matching the official receipt
10. This offer is not convertible to cash.
11. Customers will be able to redeem their freebies by registering in the Samsung redemption website:
Promo Duration Freebies Covered Redemption Links
Jan 29-Feb 10, 2021 Tab A 8.0
25W Wall Charger/PD Adapter		 Smart Signature customers
Feb 11-Mar 31, 2021
Extended until April 30, 3021 as approved by DTI-FTEB		 25W Wall Charger/PD Adapter
S21 Covers*		 Smart Signature customers
*Only available for recontracting subscribers who availed via Smart Online Store or Telesales from Feb 11 – Mar 31, 2020. Extended until April 30, 3021 as approved by DTI-FTEB
12. Customers must follow the step by step procedure in the Samsung redemption website to claim the freebie items.
13. Customers can redeem their freebie until Jun 30, 2021. Failure to redeem on or before Jun 30, 2021 will forfeit customer’s claim to all the promo freebies.
14. Customer must upload the following:
a. Screenshot of the device IMEI
b. Valid ID (matches name on the Official Receipt)
c. Official Pre-order acknowledgement received by Customer (SMS Screenshot or E-mail Screenshot, matches name on the Valid ID)
15. The freebie items shall be delivered to the customer’s registered address.
16. The customer shall not be able to redeem their free item at the Smart store where the phone or handset was purchased.
17. Delivery lead time upon successful validation of redemption documents (validation lead time of 7-14 working days):
a. Metro Manila: 7 working days
b. Luzon: 10 working days
c. Visayas / Mindanao: 12 working days
*Delivery of freebie lead times indicated above assumes that delivery location is NOT under Enhanced Community Quarantine or Modified Enhanced Community Quarantine (ECQ/MECQ). Otherwise, delays in delivery is expected.
**Lead times indicated above may be subject to change until further notice
18. Only S21 Ultra 5G / S21+ / S21 5G units purchased within the promo period are valid for this promotion.
19. Colors are limited. Customers cannot choose the color of the freebies.
20. This offer is not convertible to cash
21. This offer cannot be availed with other promotions, unless otherwise stated.
22. Samsung reserves the right to refuse delivery to locations that it deems unsafe / unreachable. In this case, another delivery address shall be provided by the customer.
23. Servicing and after sales of freebies should be care of Samsung (One (1) year warranty at any Samsung Service Center).
24. For any concerns related to the freebies, they may reach out to the Samsung hotline:
• #GALAXY (#425299) Toll free, all networks.
• Landline: 02 8-422-2177
25 All complaints and queries regarding their Smart Postpaid Plan or handsets may be attended to by Smart’s toll-free 24/7 Hotline that may be reached by dialing *888 from any Smart Postpaid or Prepaid line.

Terms and Conditions

1. Offers will not apply to returned defective products where the customer opted for a refund instead of a replacement. Any free item received shall be returned/surrendered to Samsung in good condition if products purchased are returned and a refund was given by Samsung.
2. The free item/s shall be delivered to the customer’s preferred delivery address as indicated in the RMS. Samsung reserves the right to refuse delivery to locations that it deems unsafe or unreachable. In this case, another delivery address shall be asked of the customer to provide.
3. Samsung shall not be liable for failure of the customer to redeem free item/s due to factors beyond Samsung’s control.
4. Samsung will not be liable for and will not replace any lost, damaged or stolen gifts.
5. Samsung reserves the right to reject any redemption when (i) redemption documents are incomplete or not in accordance with the form prescribed by Samsung and, in any or both instances, customer is not able to complete or comply with the prescribed format within the redemption period, (ii) any and/or all of the redemption documents is/are falsified, tampered or fraudulent in any way, and (iii) if Samsung believes in its sole discretion that the redemption is not in accordance with these terms and conditions.
6. For authorized representatives who will receive the free item/s, kindly present an authorization letter from the customer with a copy of his / her valid ID and a copy of the authorized representative’s valid ID. Alternatively, the authorized representative may simply present the delivery code sent to the customer via email.

Others

1. As part of Samsung’s support, they will be serving all pre-order freebies to qualified subscribers within the promo period. Smart will specify in its materials that this is subject to Samsung’s Terms and Conditions.

Per DTI Fair Trade Permit No. FTEB-112470 Series of 2021.
Terms and Conditions apply.