S8/S8+: How to insert SIM card on Dual SiM device?

Last Update Date : May 10. 2018

Step 1. Take out the SIM tray

Insert the ejection pin into the hole on the tray to loosen the tray.

 

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.

 

 

                                                            insert ejection pin 

Step 2. Pull out the tray gently from the tray slot.

                                                            pullout sim tray 

Step 3. Place the SIM or USIM card on the tray with the gold-colored contacts facing downwards.

Place the primary SIM or USIM card on the SIM card tray 1 ( 1 )

and the secondary SIM or USIM card on the SIM card tray 2 ( 2 ).

 

                                                        insert sim  

 

NOTE: Use caution not to insert the SIM card on position for memory card.

          Doing so can cause damage to the SIM card or device

Step 4. Gently press the SIM or USIM card into the tray to secure it.

If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.

 

 

                                                             check 

Step 5. Insert the tray back into the tray slot.

                                                     insert tray 

 

 

 If you insert the tray into your device while the tray is wet, your device may be damaged.

     Always make sure the tray is dry.

  • Fully insert the tray into the tray slot to prevent liquid from entering your device.

Thank you for your feedback!

Not finding what you're looking for? We're here to help.

Online

Chat with Us

Live Chat support with a Samsung product expert.

We will resume our service starting from the 27th of May.

WhatsApp

Contact us on Whatsapp
+966 55 847 4355
Our agents ready to respond to your queries

We will resume our service starting from the 27th of May.

Send us an Email

We'll respond your query quickly.

We will resume our service starting from the 27th of May.

Email to CEO

Contact the dedicated CEO's Office.

Call

For your Inquiries on Samsung Products(Inside Saudi Arabia)

8002474357

Wishing happy Eid to you,
We would like to inform you that we are not receiving your calls during Eid Al-Fitr holidays, and we will resume our service starting from the 27th of May.

With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.
As such, our call center is operating with extremely limited resources and we are unable to take incoming calls.

We apologize for any inconvenience this may cause.

* For any printer related enquiries please visit the HP website .

Face-to-face support

Samsung Support Center


The latest Coronavirus (COVID-19) updates (Service Centers)
With the global spread of COVID-19 impacting most communities, Samsung is adapting its practices to protect the health and wellbeing of our people and customers.

As such, our customer service centers are operating with extremely limited resources and we are unable to serve you as usual.

We apologize for any inconvenience this may cause.

Contact Us