Tips to caring for the Galaxy Z Fold3 or Galaxy Z Flip3

Last Update date : Apr 28. 2026

The Galaxy Z Fold3 and Galaxy Z Flip3 are designed with foldable glass technology, offering a unique and flexible experience. To maintain their performance and durability, it is important to follow proper care and handling guidelines.

 

  • Do not press the screen with sharp or hard objects.
  • Avoid applying excessive pressure to the display or camera area.
  • Use only compatible accessories, such as the S Pen Fold Edition for Galaxy Z Fold3.

 

It is not recommended to use a pen to touch the screen.

It is not recommended to use your fingernails to touch the screen.

The first S Pen on a foldable

Ensure there are no objects such as coins, cards, or keys before folding the device.

 Ensure there are no objects such as coins, cards, or keys before folding the device.

Avoid opening the device using your fingernail between the screen.

Do not close the device with objects inside.

Fold the device before storing it.

Note:

  • Magnetic items like cards may be damaged.
  • The device is water-resistant (IPX8) but not dust-resistant.
  • Avoid exposure to sand or small particles.
  • Use only Samsung-approved screen protectors.

Galaxy Z Fold3

The wireless charger and the Galaxy Z Fold3 device both have a circular charging coil placed within.

Fold the device before charging and align the charging coil (bottom right) with the center of the charger.

By placing your Galaxy Z Fold3 device unfolded or horizontally over the charger, the device may not charge due to an improper connection between the charger and the coil.

Galaxy Z Flip3

The wireless charger and the Galaxy Z Flip3 device both have a circular charging coil placed within.

Fold the device before charging and align the charging coil (bottom area) with the center of the charger.

By placing your Galaxy Z Flip3 device unfolded and vertically over the charger, the device may not charge due to an improper connection between the charger and the coil.

Notes:

  • Use original Samsung chargers and covers for best performance.
  • Remove metallic or magnetic objects before charging.
  • Charging indicators should light up when properly aligned.

Charge smoothly with an authentic Samsung smartphone case

Charge wirelessly and efficiently with an authentic Samsung Wireless Charger

Galaxy Z Fold3

Use Samsung Pay while the device is folded and place the back of the device on the NFC reader.

You can not use Samsung Pay when your device is unfolded.

Galaxy Z Flip3

Fold your device and place its backside on the card or NFC reader.

Open your device and place its backside on the card or NFC reader.

Notes:

  • A stable internet connection is required during setup.
  • In order to use Samsung Pay on the foldable phones(Galaxy Z Fold and Galaxy Z Flip series), you need to install Samsung Pay on the products first. Please connect your devices to a strong internet connection, either via your Mobile Data or Wi-Fi connections during the setup process.

Thank you for your feedback!