What is Samsung DeX Pad and how to use it?

Last Update date : Nov 19. 2020
What is Samsung DeX Pad

In this FAQ:

• What is Samsung DeX Pad and how to use it

• How to connect Samsung Dex Pad to a device

• How to navigate Samsung Dex Pad with a device

• Difference between Samsung Dex, Mirroring and Side Sync feature

• How to update Samsung Dex

What is Samsung DeX Pad and how to use it?

Samsung DeX Pad allows you to turn your phone into a computer and use it as a touchpad to navigate the Galaxy Desktop.

• Enjoy rich desktop-like experience complete with contextual menus, drag-and-drop functionality and multiple, resizable windows

• Acts as a phone charger

• Built-in cooling fan

• Lightweight: 135.4g

• Supports USD Type-C cable, HDMI, USB 2.0

Please note:
• Only on supported mobile devices running Android 8.0 or higher

• You can view the compatible device in the instruction section for the DeX Pad on the Samsung website

• If you connect a Micro USB cable, the DeX Pad may malfunction or be damaged

• All accessories, including the DeX Pad, are sold separately

• For more information about using the DeX Pad, refer to the DeX Pad’s user manual

How to connect Samsung Dex Pad to a device?

To use Samsung DeX feature, you must have DeX Pad, Charger, HDMI cable and Monitor. Mouse and keyboard are optional. A charger is required to activate Samsung DeX Pad

1 Connect the charger to the DeX Pad’s charger port (USB Type-C)
2 Connect one end of the HDMI cable to the DeX Pad’s HDMI port, and plug the other end of the cable into a TV or monitor’s HDMI port
Connecting Samsung DeX to TV or Monitor

Connecting Samsung DeX to TV or Monitor

3 Connect the mobile device’s multipurpose jack to the mobile device connector (USB Type-C) on the DeX Pad
4 Select the screen mode you want to use. You can select Samsung DeX mode or Screen mirroring mode

Please note:

• Use only the Samsung-approved charger supplied with your smartphone

• Remove your mobile device from the DeX Pad when it is not in use. Otherwise, your mobile device’s battery will drain

• Use only the HDMI cable supplied with the DeX Pad. Otherwise, the DeX Pad may not work properly

• Ensure that your smartphone is horizontal to the connector. Otherwise, the DeX Pad and your smartphone may be damaged

• Remove your phone cover before use, if not, your phone may not run Samsung DeX properly

• If you want to use a keyboard or a mouse, connect them using the Dex Pad’s USB ports or via Bluetooth

• Bixby voice recognition may not work properly after connecting the DeX Pad

How to navigate Samsung Dex Pad with a device?

You can use your device as a touch pad, either horizontally or vertically. To control the screen, try the following touch pad gestures:

• Tap: Simulate left click - Select objects, open apps, activate buttons and more

• Tap with 2 fingers: Simulate right click - Show more options menu

• Swipe with 2 fingers: Scroll in any direction

• Pinch with 2 fingers: Zoom in or out

• Touch and hold: Select objects on the screen

• Touch and hold and move: Move objects around the screen or select text

Difference between Samsung Dex, Mirroring and Side Sync feature



Samsung DeX

Shows desktop-like user interface by connecting a smartphone to an external monitor and a mouse/keyboard


Shows the screen of a smartphone as it is on the external monitor


Side Sync

Shows the screen of a smartphone on a Windows PC with the purpose to operate the smartphone on the PC or to transfer files easily

How to update Samsung Dex?

1 Go to Settings on Samsung Dex Mode
2 Tap Samsung DeX > Tap About Samsung DeX
3 Tap Update

How to receive an incoming call using Samsung DeX mode?

You can receive an incoming call with the connected TV or monitor while using Samsung DeX mode. If you receive a phone call, select the incoming call menu from the connected TV or monitor. The device’s speaker is used for answering the call.

• Connect earphones or remove your device from DeX Pad to use the device instead of the speaker to receive  an incoming call

How to change the speakers on Samsung DeX mode?

You can change the default speakers from your device’s speaker to the speakers of a TV, monitor, or an audio device.

• Launch Settings app on a connected TV or monitor and select Samsung DeX

• Tap Set default audio output switch to activate the feature

After changing the default speakers, sound will play through the new default speakers whenever Samsung DeX mode is on.

Thank you for your feedback!

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