Smart Switch cannot connect to iCloud because of password. What should I do?

Smart Switch cannot connect to iCloud because of password. What should I do?

For Apple user, having problem connect to iCloud with same error message.

Smart Switch cannot connect to iCloud because of password. What should I do?

Please verify network connection is enabled and strong

Next, re-confirm correct Apple ID and password.

If you are sure that the Apple ID and password are correct but you are still having issues logging on to iCloud with the Smart Switch Mobile app, most likely you have the Apple ID two-step verification enabled on your account.

 

Disable the Apple ID two-step verification from the web by performing the following steps (the following figures illustrate the procedure):

o    Go to https://appleid.apple.com/account/home

o    Click on Manage your Apple ID.

o    Sign in with your Apple ID and Password.

o    Select Password and Security.

o    Click on “Turn off two-step verification”.

      You will be asked to select and answer security questions.

o    Click continue to disable two-step verification.

Content Satisfaction Survey

  • Q1
  • Q2
  • Q3

Need more help? Contact Us.

Online

24 hours a day/ 7days a week
(Including Public Holidays)

Email

We'll respond within 24 hours of your request.

Email to CEO

Contact the dedicated CEO's Office.

Remote Service

Take advantages of Remote Support for TVs, Mobile phones &Tablets

Samsung Members

Customer Support at your fingertips.

Track My Repair

Get updates on your Samsung Service

Call

1 800 22 8899For Mobile Devices, Samsung Pay, Samsung Smart Care

24 hours a day/ 7 days a week

1 800 88 9999For other Products & Enquiries

24 hours a day / 7 days a week

+603-7713 7420Call From Oversea

* For any printer related enquiries, please visit HP website .

Service & Repairs

Samsung Services Centres

Search the nearest Samsung Service Centres in your area.

Smart Service

Experience Samsung Smart Service in Shop

Contact Us