Worry-free Exploration of Samsung’s Pioneering Technology Made Simple with Samsung Care+
Peace of Mind for Users Made Simple by Samsung,
Now Also Offers Samsung Care+ Screen Care for
One-time Inner Display Replacement for Galaxy Z Series
Hong Kong – October 14, 2025 – Designed to provide peace of mind and unparalleled convenience, Samsung Care+ has been providing customers with worry-free usage of Samsung’s cutting-edge technology, knowing expert assistance is readily available when needed. Whether users are navigating their daily routines or unleashing their full potential with their favorite Galaxy smartphones, tablets, wearables or Galaxy Book, Samsung Care+ empowers all to explore the groundbreaking capabilities of Samsung technology with complete confidence.
Samsung Care+ is the go-to solution for comprehensive device protection. To help more consumers gain access to trusted, expert care, Samsung Electronics H.K. Company, Limited has launched the new Samsung Care+ Screen Care purposely tailored for Galaxy Z Series. This allows a one-time inner display replacement within the 1-year service coverage period regardless of device condition, so that customers can enjoy their devices and explore Samsung’s foldable technology to the fullest, with certified care.
For more details, please visit: https://www.samsung.com/hk_en/offer/samsung-care-plus-screen-care/
Samsung Care+ can be purchased through authorized channels including Samsung Online Shop (https://shop.samsung.com/hk_en/samsung-care-standalone), Samsung Experience Store (not applicable to Shatin Samsung Experience Store), Samsung Customer Service Center and authorized retailers.
Samsung Care+ and Samsung Care+ Screen Care* Service Details
Product |
Samsung Care+ |
Samsung Care+ Screen Care |
Eligible Models# |
Galaxy Smartphones, Tablets, Wearables and Galaxy Book |
Galaxy Z Fold Series, Galaxy Z Flip Series |
RRP |
Smartphones: HK$398 - HK$1,798 Tablets: HK$298 – HK$1,098 Wearables: HK$328 - HK$698 Galaxy Book: HK$698 – HK$1,998 |
Galaxy Z Fold Series: HK$698 Galaxy Z Flip Series: HK$498 |
Service Coverage Period |
2 Years (Galaxy Book: 3 Years) |
1 Year |
Service Offering |
Comprehensive coverage for: • 1-Year Extended Warranty • Accidental damage protection[1] • Free battery replacement[2] (not applicable to Galaxy Ring) • Screen Protector Replacement (for Galaxy Z Fold7 | Z Flip7 & Z Fold6 | Z Flip6) |
1-time inner display replacement, charging only the service fee: Galaxy Z Fold Series: HK$1,100 Galaxy Z Flip Series: HK$750 |
Purchase Effective Period |
Within 30 days upon device purchase |
Within 30 days upon device purchase |
*Samsung Care+ Screen Care is a customer service plan, not a contract of insurance.
# Each device is eligible for one plan (Samsung Care+ / Samsung Care+ Screen Care) only.
[1] Cover for cracks, drops or spills, limited to twice per annum. Accidental damage and liquid damage device group insurance coverage provided by Bolttech Insurance (Hong Kong) Company Limited (Hong Kong only)or provided by Fidelidade Macau - Insurance Company Limited (Macau only) to Samsung Electronics H. K. Company, Limited as policy holder, for the benefit of the customers, who will be automatically enrolled free of charge as insured members, to enjoy the protection of their Mobile Device in the region of purchase (Hong Kong or Macau).
[2] Applies to devices within the extended warranty period that are diagnosed to have battery capacity below 80% of the original specification.