Now Loading
  There is no search result.
  No Product
Image

Find additional info

  •  
    Warranty Information

    Our product warranty starts from the date of purchase.

  •  
    News & Alerts

    News & Alerts information

  •  
    At Your Service

    A portal to register your product, request for a callback, schedule an appointment at our Service Centers and much more

  •  
    Online Pre-booking Service

    Mobile Information Transfer Service, Operating System (OS) Upgrade Service and Gift Redemption
    * Please visit At Your Service for repair

  •  
    Samsung Care

    Extra 1-year warranty to smartphones/tablets is just a few steps away.

  •  
    Always Stay with U

    Stay Connected, all round support for you.

  • SmartThings FAQ
    SmartThings FAQ

    Getting started with Samsung SmartThings (Android and iOS)

  •  
    Galaxy Z Premier Service

    Your Galaxy comes with specialized care services designed to deliver the best experience to our valued customers.

  •  
    Galaxy Fold Premier Service

    Your Galaxy comes with specialized care services designed to deliver the best experience to our valued customers.

  •  
    Spare Parts Cost

    Gives you an estimated spare part cost for LCD

  •  
    Door to Door Pick-up and Return Delivery Service

    For Samsung smartphones and/or mobile tablets

  • Galaxy Battery
    Galaxy Battery

    Check out how you can take better care of your battery through proper use and charge.

  •  
    The interactive Guide

    The simulation with each product

  •  
    Smart Switch

    Gives you the freedom to move your contacts, music, photos, calendar, text messages, device settings and more to your new Galaxy device.

  •  
    Get Remote Support

    Enable a Samsung expert to remotely connect to your device via a tech support app to troubleshoot, offer guidance, solve issues and optimise performance.

  •  
    Warranty Registration

    Online warranty registration

  •  
    Premium Redemption Center

    If you have purchased your product within promotion period, please follow the below steps to redeem your premium.

  •  
    Samsung Flow

    Allows content and activity to be transferred to a different device.

  •  
    Handy Tips for Samsung Smartphone

    Useful tips for Samsung smartphone

  •  
    Kies

    It easier for you to synchronize data between devices and find new apps.

  •  
    Samsung Notebook International Warranty

    Need the service or have any question for Samsung Notebook?
    Get your Notebook serviced in overseas countries.

  •  
    Samsung Service: Terms & Conditions│Data Backup and Deletion

    Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy

  • Keep your Samsung Account secure
    Keep your Samsung Account secure

    Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.

Useful guide for Home Appliances

LEARN MORE
Home Appliances

Tips to use Smart TV

LEARN MORE
Smart TV

Contact Us

Online

Live Chat Support

Get Samsung product support services through live chat:
Mobile Device, Computer Enquiries & Samsung Pay | Monday to Sunday (Including Public Holidays) : Open 24 Hours
TV, AV & Home Appliances | Monday to Friday: 9am-8pm
Saturday, Sunday & Public Holiday: 9am-6pm

Send us an Email

We will aim to respond within 24 hours for general inquiry or technical support.

Email to CEO

Contact the dedicated CEO's Office.

At Your Service

A portal to register your product, request for a callback, schedule an appointment at our Service Centres and much more

Online Pre-booking Service

Operating System (OS) Upgrage Service and Gift Redemption

* Mobile Information Transfer Service is now available

Call

36984698Hong kong

Operation Hour:
Mobile Device, Computer Enquiries | Monday to Sunday (Including Public Holidays) 9am-12am
TV, AV & Home Appliances | Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday: 9am-6pm

0800 333Macau

Operation Hour:
Mobile Device, Computer Enquiries | Monday to Sunday (Including Public Holidays) 9am-12am
TV, AV & Home Appliances | Monday-Friday: 9am-8pm
Saturday, Sunday & Public Holiday: 9am-6pm

21219088Samsung Pay

Operation Hour:
Monday to Sunday (Including Public Holidays) 9am-12am

* For Printer inquiry, please visit HP official web page .

Customer
Service Support

Samsung Support Centers

Need a repair for your Samsung devices?

Smart Service

Samsung SMART SERVICE allows you to experience a whole range of services, right here at our Samsung Experience Store!

Contact Us