What are the benefits of buying my smartphone on Samsung Online Shop?

Unlocking a New Shopping Experience with Shop App! Enjoy a shopping experience that’s more flexible, convenient, and tailored just for you. Plus, get ready for exclusive perks and personalized treats coming your way regularly! Your Order, Your Way: Get it as soon as tomorrow! Enjoy complimentary shipping, or pick up your order at one of our stores or 140 convenient locations throughout Hong Kong and Macau! Order mobile products, TVs, audio, and home appliances, and receive them as early as the next day! Trade-In and Save Even More! When buying a smartphone or other mobile devices on the Samsung online shop, simply answer a few quick questions to get an instant trade-in quote for your old device. Enjoy trade-in rebates or guaranteed value to help you save!

What kinds of storage options do I have, and how can I choose the right one for me?

Galaxy S25 Edge provides 2 storage options: 256GB and 512GB. You can narrow down specific storage size for your new device by going to your settings. Take a look at photos, videos, apps, music, files and documents, as well as how you use your phone currently.

What Trade-In offers can I get for my smartphone, and how do I start?

Got an old device you want to Trade-In? Samsung makes it easy. Just answer a few questions online and you can find out what your device is worth, immediately. You can get trade-in rebate or a guaranteed value* for your old device, even with scratched shells. *The actual trade-in value may vary depending on the condition of the old devices and may be higher or lower than the guaranteed trade-in value.

What is Samsung Care+ and how do I get it?

Samsung Care+ includes a 1-year extended warranty, free battery replacement and a complimentary accidental damage and liquid damage device insurance^, limited to twice per annum. ^Accidental damage and liquid damage device group insurance coverage provided by Bolttech Insurance (Hong Kong) Company Limited (Hong Kong only)or provided by Fidelidade Macau - Insurance Company Limited (Macau only) to Samsung Electronics H. K. Company, Limited as policy holder, for the benefit of the customers, who will be automatically enrolled free of charge as insured members, to enjoy the protection of their Mobile Device in the region of purchase (Hong Kong or Macau).