Black Particles on clothes
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
To remove the black particles, please clean follow the step as shown and clean the tub.
Fill the tub with ¾ of water.
Add 1 to 2 liters of cleansing materials.
Leave it overnight.
On the next day, do a clean tub or quick wash to wash away the molds (but do not put in any clothing). You may want to wash the tub a few times to remove the smell of cleansing materials.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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