How could I transport washing machine safely?
Important Note: The information on this page is for Hong Kong products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.
Q: I'm moving and I want to take my washer with me. How should I transport it?
A: You can follow below suggestions for transportation method:
Washer Transport
When you move your washer, first replace the shipping bolts that were originally in the back of the washer. This keeps the drum from moving inside the washer and protects it from damage. Also, make sure your washer is placed in the moving van upright. Shipping your washer on its side, front, or back can damage it.
When you install your washer in your new home, most likely you will have to level and balance it. Also, make sure you take out the shipping bolts before using the washer at your new location.
If the above information does not match what your product is showing, you may check the User Manual for your product. If you are unable to solve the problem, please contact us for further assistance.
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