Galaxy Store
Common Topics
Galaxy Store
galaxy-storeSolutions & Tips
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Security/Privacy
How do I cancel a subscription in Galaxy Store?
FAQ for apps & services. Find out How do I cancel a subscription in Galaxy Store.
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General
How do I enable push notifications from Galaxy Store?
FAQ for Apps & Services. Find more about How do I enable push notifications from Galaxy Store with Samsung Support.
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Payment
How do I register and use coupons in Galaxy Store?
FAQ for Apps & Services. Find more about How to register and use coupons in Galaxy Store with Samsung Support.
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Security
How to use Samsung Pass OTP
FAQ for Apps & Services. Find more about How to use Samsung Pass OTP with Samsung Support.
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How to use the device
How to use Smart Calibration on a Samsung TV with the SmartThings app
These instructions will guide you through utilizing Smart Calibration with the SmartThings app on your Samsung TV.
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How to use the device
The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0
This guide teaches you how to delete and restore files using your phone or tablet's My Files, Gallery or Voice Recorder app.
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Settings
How to stay signed in or out of your Samsung.com account
Learn how to manage your Samsung.com account login status to stay signed in securely or sign out.
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Backup/Restore
How to use Google One to back up your Galaxy phone’s data
This guide will help you automatically back up your Galaxy phone’s data to Google Drive, as well as perform a manual backup.
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General
How to check my purchase history and update apps in Galaxy Store
FAQ for apps & services. Find more about How to check my purchase history and update apps in Galaxy Store with Samsung Support.
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Security/Privacy
How to solve an error when downloading an app from Galaxy Store
FAQ for Apps & Services. Find more about How to solve an error when downloading an app from Galaxy Store with Samsung Support.
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How to use the device
Useful Tips for My Page
FAQ for Apps & Services. Find more about "Useful Tips for My Page" with Samsung Support.
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Samsung Cloud Web
How to create and use a passkey
Learn how to easily create and utilise a secure passkey with our step-by-step guide. Enhance your online security today.
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Security
How to synchronise OneDrive with your Galaxy device
The following instructions explain how to sync the My Files app with OneDrive.
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General
Do I need a Samsung account to download an app?
FAQ for Apps & Services. Find more about do I need a Samsung account to download an app.
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Security/Privacy
How to report intellectual property infringement in Galaxy Store
FAQ for Apps & Services. Find more about How to report intellectual property infringement with Samsung Support.
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Security/Privacy
Why didn't I receive the in-app item after payment?
FAQ for Apps & Services. Find more about Why I didn’t receive the in-app item after payment with Samsung Support.
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Security/Privacy
Can I get a refund for an app or in-app item?
FAQ for apps & services. Find more about Can I get a refund for an app or in-app item with Samsung Support.
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SmartTings Find
How to use SmartThings Find to locate a lost S Pen Pro
Use the following instructions to use the SmartThings app to locate a lost S Pen Pro.
