S801B Ultra Slim Lifestyle Soundbar with Subwoofer
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Highlights
Features
Awards and Reviews
10 Years Global No.1 Soundbar
*Samsung is ranked No.1 selling Soundbar brand for 10 years (2014-2023) © 2024 Futuresource Consulting Ltd.
Ultra slim with powerful sound
* TV sold separately.Wireless Dolby Atmos
Experience true cinematic sound with Dolby AtmosThe next step for home cinema, Dolby Atmos maximises the use of the soundbar's speakers to deliver pin point sound effects within the room. This technology works wirelessly, so sit back and enjoy cinematic 3D surround sound with upfiring speakers for an elevated entertainment experience.*
Wireless Atmos is also certified by Wireless Dolby Atmos supporting models: Q700C and above, S60/61B and above.*Wireless Dolby Atmos transmission with 2022/23 Samsung TVs10 speakers
Get powerful sound in a compact designGet superior sound quality to match your home décor with our ultra-slim soundbar. Boost your surround sound experience with dedicated upfiring speakers. The S801B includes 10 speakers carefully tuned by the award-winning Samsung Audio Lab.
Samsung Q-Symphony
Elevate your sound with your Samsung TV and soundbar working together using Q-SymphonyHeighten your viewing experience with the benefit of great sound quality delivered from both the TV and soundbar speakers without a complicated set up. Sit back, relax and let Q-Symphony do the work for you. Get the audio experience you deserve, exclusively at Samsung.*
*Q-Symphony is compatible with 2022/23 Samsung TV (BU8000↑ TV and above, and The Frame). For a complete list of compatible models, please refer to Samsung.com for more information.SpaceFit Sound
Superior clarity and tone automatically tailored for your spaceA built-in microphone in the soundbar ensures sound settings are automatically optimised and calibrated to match your rooms acoustics. The sound delivery will automatically change depending on your rooms shape and furnishings. This means your soundbar will sound great whatever your space.
Sound Quality
Usability
Accessories
Specifications
-
Number of Channels
3.1.2
-
Set Weight
11.0 kg
-
Operating Power Consumption (Main)
28W
-
Net Dimension (Main Speaker) (WxHxD)
1160.0 x 38.0 x 39.9 mm
-
Power
0.5W
-
Subwoofer Type ( Active / Passive / Wireless, Bulit-in )
Wireless
-
Number of Channels
3.1.2
-
Number of Speaker
10
-
Subwoofer Type ( Active / Passive / Wireless, Bulit-in )
Wireless
-
Center Speaker
Yes
-
Up-firing Speaker
Yes
-
Side-firing Speaker
No
-
Wide Range Tweeter
No
-
Wireless Rear Speaker Included
No
-
Dolby
ATMOS,Dolby Digital Plus
-
SpaceFit Sound
Yes
-
Active Voice Amplifier
Yes
-
Sound Modes
Surround Sound Expansion,Game Pro,Adaptive,DTS Virtual:X,Standard
-
Hi-Res Audio Decoding
Yes
-
4K Video Pass
No
-
HDR
No
-
AAC
Yes
-
MP3
Yes
-
WAV
Yes
-
OGG
Yes
-
FLAC
Yes
-
ALAC
Yes
-
AIFF
Yes
-
HDMI In
No
-
HDMI Out
1
-
HDMI ARC
Yes
-
HDMI CEC
Yes
-
Optical In
0
-
Bluetooth
Yes
-
Bluetooth Codec
SBC
-
Bluetooth Multi Connection
No
-
Wi-Fi
Yes
-
USB Music Playback
No
-
One Control
Yes
-
Bluetooth Power On
Yes
-
SmartThings App
Yes
-
Q-Symphony
Yes
-
Tap Sound
Yes
-
AirPlay2
Yes
-
Chromecast
No
-
Spotify Connect
Yes
-
Works with Google
No
-
Alexa
Yes (Built-in)
-
Net Dimension (Main Speaker) (WxHxD)
1160.0 x 38.0 x 39.9 mm
-
Net Dimension (Sub Woofer) (WxHxD)
238.0 x 240.8 x 238.0 mm
-
Packaged Dimension (WxHxD)
1232.0 x 371.0 x 294.0 mm
-
Net Weight (Main Speaker)
1.4 kg
-
Net Weight (Sub Woofer)
6.4 kg
-
Set Weight
11.0 kg
-
Stand-by Power Consumption (Main)
0.5W
-
Stand-by Power Consumption (Subwoofer)
0.5W
-
Operating Power Consumption (Main)
28W
-
Operating Power Consumption (Subwoofer)
26W
-
Free Voltage
Yes
-
Remote Controller
Yes
-
Wall Mount Bracket
Yes
Reviews
S801B Ultra Slim Lifestyle Soundbar with Subwoofer<br>
- The soundbar offers impressive sound quality with powerful bass, clear audio, and immersive Dolby Atmos surround sound.
- Many users praise its seamless integration with compatible Samsung TVs.
- However, some customers report issues with connectivity, compatibility, and software bugs, including problems with HDMI and Bluetooth connections, as well as frustrations with the voice assistant integration.
- While the soundbar delivers great audio performance, users may need to troubleshoot technical problems to fully enjoy its capabilities.
Reviews with images & videos
Filters
Relevancy sort puts the best reviews at the top. We look at things like helpfulness votes, latest review, pictures and other traits that readers look for in their reviews.
Filters
390 Reviews
2023-06-30
2023-08-28
2024-06-23
2022-10-24
West Sacramento
2023-02-01
Basingstoke
2024-11-21
san diego, ca
2023-05-18
Madison, WI
2022-11-26
West Yorks
Samsung Support
Thank you for bringing this to our attention, Andrew, and while we would have been more than happy with assisting you with the issues you'd been having, we do regret seeing that you have had to return both the TV and the soundbar because of them. We'll happily take on board your feedback for going forward, as we certainly want every one of our products to provide everything that they were purchased for, and do hope that this does not discourage you from purchasing from any of our ranges again in the future. ^DB at Samsung Support
2023-11-26
2023-10-23
Samsung Solutions
Vinceleee333, Thank you for sharing the issues you are experiencing with your Samsung S801B Soundbar. So we can better understand the problems you are experiencing regarding connection loss and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
2023-05-31
2022-08-31
Port Townsend
Samsung Brand Ambassador
Hello dcmurney, Thank you for taking the time to leave a review of the new HW-S800B Soundbar. Your input will be shared with our product team and is invaluable in helping Samsung maintain the best in product and customer experience. Upgrade your surround sound even more with the compatible SWA-9500 Wireless Rear Speakers, adding an additional 2.0.2 channels for an even more cinematic experience without the wires. The HW-S800B can be mounted on the wall with the provided wall brackets, which allows for the soundbar to be almost flush against the wall. The power cords are designed to accommodate the wall mount. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions
2023-01-30
Den Burg
2023-01-23
East Molesey
2023-03-01
Nebraska
2023-01-29
Surrey
Samsung Support
It's fantastic to see that your new S801B Lifestyle Ultra Slim soundbar is providing you with the same level of quality as a more complex set-up, and has been helping to make your room look more clutter free. Like with all of our products, it feels effortless to get going out of the box, and despite there being a wealth of options available to adjust the sound to your own particular tastes, you'll never feel lost navigating through them. And being able to charge the remote eliminates the annoyance of batteries failing on you when you need them the most. While we would prefer that it was auto-synching to your older TV, we're happy to see that this isn't proving to be a major inconvenience. ^DB at Samsung Support
2023-08-16
2022-08-22
Elmsford
Samsung Brand Ambassador
Hello Mguzman2, Thank you for taking the time to leave a review for the new HW-S800B Soundbar. Upgrade to surround sound by adding SWA-9500S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to route wires around your living room. More cinematic and has fewer messy wires. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions
2023-02-01
Den Haag
2023-01-30
Goirle
2023-02-02
Madrid
2023-02-01
London
2024-02-28
2022-11-17
Austin, TX
Samsung Brand Ambassador
Hello, Thank you for purchasing the new HW-S801B Soundbar. Your feedback is very important to us and will be shared with our internal teams. I am sorry that you are having issues with the inputs on your soundbar and TV working together. There are a few things that you can try. First, try doing a hard reset on your soundbar. With the power of your soundbar ON, press and hold the + & -, volume UP/DOWN buttons, on the unit itself for roughly 5 seconds. You will see "INIT OK" scroll across the LED display of your soundbar. Next, make sure that your TV is running the latest firmware as well as your soundbar. Connecting them both to Wi-Fi using the SmarThings app through a smart device will allow you to update the firmware. This will also allow you to set them to be automatically updated so your firmware will always be up to date. If you continue to experience this issue, please reach out to Samsung Customer Service, we are here and happy to help. I hope these tips help you enjoy your new product. You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website. ~ Samsung Solutions
2023-10-25
2022-09-09
Beverly Hills
Samsung Brand Ambassador
Hello MAAZIK, Thank you for purchasing the new HW-S800B Soundbar with the unbelievably sleek, low-profile soundbar delivers high-quality audio in a super slim package – giving you exceptional sound while blending into your room’s décor. Upgrade to surround sound by adding SWA-9500S Wireless Rear Speaker Kit to your soundbar. Our wireless surround package delivers 360° audio without the need to route wires around your living room. More cinematic and has fewer messy wires. These wireless rear speakers will give you an additional 2.0.2 channels, 2 front-firing, and 2 up-firing Atmos speakers. This will give you a total of 5.1.4 full surround sound experience for all content you are enjoying. Should you ever have questions or need help optimizing your soundbar, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions
2022-07-18
2023-02-06
2023-04-26
Samsung Brand Ambassador
Hello Js7575, Thank you for sharing your review of the HW-S801B Soundbar. I am sorry to see that your soundbar has not been an ideal experience for you. You can in fact turn off the voice guide, please follow the instructions below. 1. Turn off the HW-S801B. 2. Press and hold Source on the remote for more than 5 seconds. It will not work if you use the source button located on the soundbar. 3. The HW-S801B will turn on by itself and it will not audibly say Power On. Now you know that the voice guide has been disabled. 4. If you want to enable the voice guide again, repeat steps 1-2. Using the provided SOUNDBAR REMOTE is required in disabling the voice guide. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions
2023-02-15
VIATOR
2022-10-23
Samsung Brand Ambassador
Hello ECS08, Thank you for purchasing the new HW-S800B Ultra Slim Soundbar. The soundbars do indeed support Wi-Fi, to be able to connect wirelessly to a Samsung TV. But the feature does not support two soundbars simultaneously. Bluetooth Multi-Connection is a feature that allows you to connect to smart devices to the same soundbar. This allows two people to have their own phones connected to a soundbar and switch back and forth playing music. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions
2023-03-10
Bethlehem, GA
Samsung Brand Ambassador
Hello deleonzamora, Thank you for your review of the Samsung HW-S801B Soundbar and for sharing the issues that you have experienced to consider returning your soundbar. Your experience is very important to us and will be shared with our product team. If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and work toward a solution. You can reach Samsung Support at 1-800-SAMSUNG (ask for Soundbars) 8 AM – 12 AM EST, 7 days a week. We hope to hear from you soon. ~Samsung Solutions
2023-08-28
2022-08-18
Metairie
2022-08-16
MOUNT JULIET
2023-01-23
Shirley, Solihull
2023-01-01
Samsung Brand Ambassador
Hello MarcusX, Thank you for sharing your experiences with the HW-S801B Soundbar. Your input is invaluable in our continuous pursuit of delivering the best product experience. The HW-S801B uses a micro-HDMI cable, if you are able please check with your local Best Buy to see if they have longer cables for purchase. Next, let's make sure that you are running the latest firmware available for your soundbar and TV. You can download the firmware update directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “Home Theater” > “Sound Bars”. From there, you can select the HW-S801B under S Series. For your TV, you can check firmware by going to: Home > Menu > Settings > Support > Software Update > Update Now. If we can further help with any other issues, please know we are here for you. Just call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat with an agent • Manuals, Software, & Warranty Info ~ Samsung Solutions
2023-09-03
2022-10-05
Nokesville
Samsung Brand Ambassador
Hello Jlm80, Thank you for leaving a detailed review of your experiences with the new HW-S800B Soundbar. You can add surround sound to your movie experience by pairing the SWA-9500S Wireless Rear Speakers. This will give you an additional 2.0.2 channels, for a total of 5.1.4 channels. Elevate your sound experience with a soundbar that automatically analyzes your room and calibrates the upper range tones to best fill your space using SpaceFit Sound technology. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions
2023-08-16
2023-10-27
2023-02-01
Greenford
2023-05-31
2023-11-30
2023-09-11
2023-02-11
Iowa
2023-10-02
2023-10-08
2022-11-15
Samsung Support
Thank you for sharing with us this comprehensive review about your experience with the Samsung S800B 3.1.2ch Lifestyle Ultra Slim Soundbar, Eddy. It's great to see that you are satisfied with the ultra slim design of this soundbar and that you found the perfect place to enjoy the immersive sound experience, directly by placing it in front of the TV. The 3D Object Based Sound combined with Dolby Atoms will certainly make you experience your favourite content with the quality you have always wanted. We also appreciate that you would have preferred for a mini-HDMI cable or adapter to be included in the box. This is something we can certainly pass on to our relevant department so we can use it to improve our future technology and products. ^CL at Samsung Support
2023-09-27
2023-02-01
Bristol
2023-07-15
Samsung Brand Ambassador
Hello acqsam, Thank you for sharing your review of the HW-S801B Soundbar. I am sorry to see that you are experiencing this issue. If you have not yet, do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. The LED display changes as follows: White moves from left to right and right to left, and the middle LED blinks Cyan 3 times. Then the middle LED will blink RED and turn off. If your Soundbar is still experiencing this issue where it is not turning on with the TV, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent by clicking the ‘Support’ link on the Samsung website. ~Samsung Solutions
2022-08-15
East Stroudsburg
2023-11-05
2022-10-07
Macedonia
Samsung Brand Ambassador
Hello, Thank you for choosing the new HW-S800B Ultra Slim Soundbar and sharing your movie night experiences with us. I'm glad to hear that you are loving the audio quality, if you want an even more cinematic experience, upgrade with the SWA-9500S Wireless Rear Speakers. These speakers will give you an additional 2.0.2 channels, two front-firing and two top-firing speakers to fill your room like a movie theater, without all of the messy wires. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions
2024-07-18
Samsung UK Reviews Team
Thank you for taking the time to share with us this comprehensive review about your new and amazing S801B Ultra Slim Lifestyle Soundbar with Subwoofer. We are pleased to read that you are impressed by the fantastic sound quality of this product and that, although you experienced a temporary issue with the device going out of sync, this has now been resolved. Furthermore, this fantastic product is already powered by 10 speakers which deliver a superbly detailed and clear sound, and you can certainly add more for an even more impressive experience. If you have any questions about how to make the most of the S801B, please also don't hesitate to contact our TV & AV experts. You can contact them at 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm or on Live Chat here https://spr.ly/6423iInKL ^CL at Samsung Support
2023-02-16
2023-02-07
Capelle aan den IJssel
2022-10-31
John's Island
Samsung Brand Ambassador
Hi BaileyT, Thank you for purchasing the new HW-S800B Soundbar and sharing your experiences with us in a review. If you ever want to customize your soundbar, consider purchasing the Teak or Brown Bezel for the Ultra Slim Soundbar via https://www.samsung.com/us/televisions-home-theater/television-home-theater-accessories/audio-accessories/ultra-slim-soundbar-bezel-2022-vg-scfbs8bw-za/ Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions
2022-09-19
Utrecht
2023-11-28
2023-10-08
2023-03-07
New Jersey
2023-09-11
2023-02-15
OVERIJSE
2023-03-29
Samsung Support
We are sorry to see that the Samsung S801B 3.1.2ch Lifestyle Ultra Slim Soundbar didn't meet your expectations as you have been struggling to connect it to Alexa, Eddie. We would like to confirm that this soundbar is compatible with Alexa devices after it is correctly set up. Please follow these steps to connect and set up Alexa with your soundbar: Download Smart Things and Amazon Alexa on your mobile device > Link SmartThings to Alexa app > Make sure that the soundbar is already connected to SmartThings > Open the Alexa app and look for 'Skills and game' then search for SmartThings and select 'Enable' > Sign into your Samsung account and select 'Authorise' after the security check > Find the soundbar from the Alexa app and tap 'Add speaker to a group'. You can find more information about connecting your TV and soundbar to SmartThings and Alexa on this link, kindly shared by our colleagues abroad: https://bit.ly/HowToSetUpConnectSoundbarToAlexa We are confident the previous steps will be very helpful. Nevertheless, if you need further support with this or have any queries, please don't hesitate to contact one of our TV & AV specialists who are always ready to help. You can contact them on 0333 000 0333, Mon-Fri | 8am to 8pm, Sat-Sun | 9am to 6pm. ^CL at Samsung Support
2023-02-13
Valencia
2024-05-20
2022-08-17
Thorofare
2023-02-14
Leganes
2023-08-26
2023-05-29
2023-11-28
2023-10-03
2022-11-12
Samsung Support
Thank you for taking the time to share your feedback with us, Maz! We're very happy to read that you are loving your new Soundbar, however, we apologise for the miscommunication regarding the required cable. We will ensure that this does not occur again in the future. ^CR at Samsung Support
2022-09-05
Bloomer
Samsung Brand Ambassador
Hello kerry219, Thank you for purchasing the new HW-S800B Soundbar and taking the time out of your day to leave a review. You can upgrade the soundbar for a full surround sound experience with the SWA-9500S Wireless Rear Speakers. These will give you an additional 2.0.2 channels, adding two front-firing and two up-firing channels. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions
2023-08-17
2022-12-31
Rotterdam
2023-10-15
2022-10-26
City
2022-09-28
CHANTILLY
2023-08-19
Samsung Brand Ambassador
Hello Faenotfair, Thank you for sharing your experiences with the HW-S800B Soundbar. I am sorry to see that your initial time with the Soundbar was not ideal. If you experience any other issues with your Soundbar, there are a few steps you can take to troubleshoot your unit. First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in. Next, update the firmware on your soundbar. The easiest way to accomplish this would be to download the SmartThings app and connect your Soundbar to Wi-Fi. This will allow you to not only download any firmware updates but also control your entire soundbar on the screen of your smart device. Please also verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update. If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. The LED display changes as follows: White moves from left to right and right to left, and the middle LED blinks Cyan 3 times. Then the middle LED will blink RED and turn off. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for: 1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic. 2) Manuals & Software 3) Warranty Info 4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates 5) Contact Us ~ Samsung Solutions
2022-10-06
Elmsford
Samsung Brand Ambassador
Hi Crod0014, Thank you for purchasing the new HW-S800B Soundbar and taking the time to leave a review for us. I am happy to hear that the audio quality has exceeded your expectations. If you are wanting to make your experience even more like a movie theater, consider adding on the SWA-9500S Wireless Rear Speakers. You will gain an additional 2.0.2 channels, two front-firing, and two top-firing to give you an immersive surround sound experience. If there’s anything we can help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions
2023-10-25
2023-01-23
Milwaukee, WI
Samsung Brand Ambassador
Hi Bradley_MKE, Thank you for sharing your thoughts regarding the design of the HW-S800B Soundbar. I am glad to see that you are very happy with the soundbar! Enjoy a surround sound experience with Dolby Atmos and skip the need for HDMI cables. Immerse yourself in sound and hear it from above for a rich and unparalleled experience. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8 AM – 12 AM EST, 7 days a week. For additional support resources such as downloading a full manual, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage. ~Samsung Solutions
2024-04-25
Epse
2023-08-30
Samsung Austria
Hallo, wir verstehen, dass du frustriert bist, wenn sich die Soundbar aufhängt oder Funktionen nicht laufen. Wir möchten dir gerne helfen. Melde dich bitte über einen unserer Kontaktkanäle, um dies zu besprechen. Hier findest du alle Kontaktmöglichkeiten: https://www.samsung.com/at/support/contact/#contactinfo
2023-09-13
2023-02-15
Meppel
2023-01-23
Arlington Va
Samsung Brand Ambassador
Hi Chet, Thank you for sharing your thoughts regarding the design and audio quality of the HW-S801B Soundbar. I am glad to see that it has exceeded your out-of-box expectations! If there’s anything we can help with, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions
2022-12-07
2024-07-02
2023-10-15
2022-10-23
Samsung Brand Ambassador
Hello Jeff, Thank you for purchasing the Samsung HW-S800B Soundbar. To set up the Alexa functionality, you must do it within the SmartThings app. Follow these steps on your mobile device: 1. Install and launch the SmartThings app from your mobile (smartphone or tablet) 2. Sign into your SmartThings account or create a new account 3. Tap the + button at the top right of the main page > select Device > AV > Samsung > Soundbar 4. After the Soundbar has been added, select the Soundbar from the main page 5. Tap on the 3 vertical dots in the top right corner and tap on “Alexa Settings” to log in to your Amazon account I hope this tip helps improve your enjoyment. For more help, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website. ~ Samsung Solutions
2023-01-27
Leeds
2023-09-03
2024-08-04
2023-08-15
2023-11-28
2024-03-26
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