SAMSUNG ELECTRONICS (UK) LIMITED
Samsung TV and Soundbar Cashback Promotion
TERMS AND CONDITIONS


Participants agree to be bound by these terms and conditions (the “Terms and Conditions”). Any information or instructions published by the Promoter about the Promotion at https://2021.samsungpromotions.claims/tvsoundbarcashback form part of the Terms and Conditions.

The Promoter
1. The Promoter is Samsung Electronics (UK) Limited, Samsung House, 1000 Hillswood Drive, Chertsey, Surrey, KT16 0PS (the “Promoter”).

Promotion Period
2. The Promotion will commence at 00:01 (GMT) on 26th January 2022 and close at 23:59 (BST) on 5th April 2022 (the “Promotion Period”).

Eligibility
3. To be eligible to participate in the Promotion you must be a resident (aged 18+) of either the United Kingdom, Isle of Man, Channel Islands or Republic of Ireland (“Individual Participant”) or a Company registered in one of the same territories (“Company Participant”). For the avoidance of doubt, within these Terms and Conditions the term “Participant” shall be taken to refer to both Individual Participants and Company Participants (and the applicable plural) unless stated otherwise.

4. Employees or agents of the Promoter that are involved in the operation of this Promotion or anyone professionally connected to this Promotion are not eligible to enter.

5. Retailers, distributors, resellers and any person who purchases a Promotion Product (defined below) for resale or otherwise not as the user of the Promotion Product, may not participate in this Promotion and are specifically excluded as Participants.

Offer
6. Samsung is offering a promotion (the “Promotion”) whereby a Participant will be eligible to claim a cashback reward in an amount as shown at Table 1 below (the “Reward”) by redemption when purchasing a qualifying selected new (i.e. not second hand, refurbished or ex-display) Samsung TV, Soundbar or Party Audio product (as listed at Table 1 and hereafter known as a “Promotion Product”) from a Participating Retailer listed [HERE]. Additionally, Participants who purchase a second Promotion Product within the Promotional Period from the same Participating Retailer and make a valid Claim, shall also be eligible to claim an additional cashback Reward, in the amount of £50.00/€60.00. Participants who purchase a third Promotion Product during the Promotion Period from the same Participating Retailer and make a valid Claim shall be eligible to receive the higher additional fixed cashback reward of £100.00/€120.00. These additional bonus rewards (each, an "Additional Reward") shall be subject to full compliance with these Terms and Conditions, and all Rewards will be paid by bank transfer in GBP or EUR (depending on the Participant's country of residence) to the bank account nominated in the Claim (as defined below). For the avoidance of doubt Participants must have a valid bank account included on their Claim form to receive their Reward(s). Unless stated otherwise within these Terms and Conditions, reference to the term "Reward" shall be taken to refer to both the Reward and the Additional Reward (whether for £50/€60 or for £100/€120).

Table 1 – Promotion Products and Corresponding Reward

Table

SKU

Cashback Amount

Euro Value

Neo QLED 8K

QE85QN900ATXXU

£500

€580

QE75QN900ATXXU

£500

€580

QE65QN900ATXXU

£300

€350

QE85QN800ATXXU

£500

€580

QE75QN800ATXXU

£500

€580

QE65QN800ATXXU

£300

€350

QE75QN700ATXXU

£500

£580

QE65QN700ATXXU

£300

£350

QE55QN700ATXXU

£200

£230

Neo QLED 4K

QE85QN95AATXXU

£500

€580

QE75QN95AATXXU

£500

€580

QE65QN95AATXXU

£300

€350

QE55QN95AATXXU

£200

€230

QE85QN94CATXXU

£500

€580

QE75QN94AATXXU

£500

€580

QE65QN94AATXXU

£300

€350

QE55QN94AATXXU

£200

€230

QE50QN94AATXXU

£150

€170

QE98QN90AATXXU

£500

€580

QE75QN90AATXXU

£500

€580

QE65QN90AATXXU

£300

€350

QE55QN90AATXXU

£200

€230

QE50QN90AATXXU

£150

€170

QE43QN90AATXXU

£100

€120

QE85QN85AATXXU

£500

€580

QE75QN85AATXXU

£500

€580

QE65QN85AATXXU

£300

€350

QE55QN85AATXXU

£200

€230

The Frame

QE85LS03AAUXXU

£500

€580

QE75LS03AAUXXU

£500

€580

QE65LS03AAUXXU

£300

€350

QE55LS03AAUXXU

£200

€230

QE50LS03AAUXXU

£150

€170

QE43LS03AAUXXU

£100

€120

QE32LS03TCUXXU

£50

€60

Q-Series

HW-Q950A/XU

£300

€350

HW-Q900A/XU

£300

€350

HW-Q800A/XU

£300

€350

HW-Q700A/XU

£200

€230

HW-Q600A/XU

£200

€230

HW-Q60T/XU

£200

€230

S-Series

HW-S61A/XU

£150

€170

HW-S60A/XU

£150

€170

HW-S50A/XU

£50

€60

Party Audio

MX-T70/XU

£100

€120

MX-T50/XU

£100

€120

MX-T40/XU

£50

€60

7. Purchases from auction websites (e.g. eBay) or from third party sellers on online retailers’ websites (e.g. Amazon Marketplace) and non-Samsung approved resellers (non-direct accounts) are specifically excluded from this Promotion.

Claims
8. After purchasing both Promotion Products from a Participating Retailer during the Promotion Period, Participants must visit https://2021.samsungpromotions.claims/tvsoundbarcashback complete the claim form with their name, contact information, address and any other requested information including the serial number of the purchased Promotion Products then submit it together with a scanned copy of their proof of purchase showing the purchase of a Promotion Product within the Promotional Period.

9. Claims may only be submitted within thirty (30) to sixty (60) days of the Participant purchasing the relevant Promotion Products (the “Claim Period”), meaning the final Claim date for Promotion Products purchased on the 5th April 2022 is no later than 23:59 (BST) on the 4th June 2022.

10. Claims received after the close of the Claim Period will not be eligible for a Reward (regardless of reason, including late delivery of any Promotion Product). For the avoidance of doubt, the date of purchase shall count as day one (1) and Participants must be in possession of the Promotion Product they are making a Claim against in order to be eligible to receive a Reward.

11. Participants are entitled to claim on a maximum of three (3) Promotion Products purchased per residential household. Company Participants are entitled to claim on a maximum of ten (10) Promotion Products purchased per company.

12. Participants will be sent an email to confirm their Claim has been received by the Promoter instantly upon entry of a Claim. Providing that the Claim is found to be valid in accordance with these Promotion Terms, Participants will be sent an email within seven (7) days to confirm whether their Claim has been successful and validated (“Claim Validation”).

13. If an email acknowledgement has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team by email at tvsoundbarcashback@samsungpromotions.claims or by phone at 03300545398 (UK) or 1800851991 (ROI) within seven (7) days of a Claim being submitted.

14. For the avoidance of doubt, to be eligible for the Additional Reward, Participants are required to purchase additional Promotion Products within the Promotional Period and otherwise in full accordance with these Promotion Terms.

15. If a Claim is deemed to have been submitted incorrectly, the Participant will be notified via email and SMS and offered the opportunity to provide the required information within seven (7) days. If no response is received within seven (7) days of the email and SMS, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive the Reward.

16. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.

17. The Reward will be sent via bank transfer within thirty (30) days of Claim Validation to the bank account provided by the Participant during the Claim process.

18. The Promoter reserves the right at its absolute discretion to disqualify Claims which it considers do not comply with these Promotion Terms.

19. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age and other relevant details of a Participant.

20. If a Participant returns or cancels the delivery of a Promotion Product before submitting a Claim, the Participant must not make a Claim. If a Participant returns or cancels the delivery of a Promotion Product after submitting a Claim, the Claim will be invalid and the Participant must cancel the Claim immediately by calling 03300545398 (UK) or 1800851991 (ROI). The Promoter reserves the right to check with Participating Retailers whether a Promotion Product has been returned or the order cancelled and by submitting a Claim the Participant provides consent to the Promoter to do so.

Privacy and Data Protection
21. The Promoter’s use of any personal information submitted by the Participant shall be limited to communications about the Promotion and for managing Claims and Reward redemption processes. The Participant hereby consents to its personal information being used for this purpose and confirms that it agrees with the Promoter’s privacy policy available at: www.samsung.com/uk/info/privacy.html. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy.

22. Other than as set out in these Terms and Conditions, the details and information provided by the Participant when entering the Promotion or claiming the Reward will not be used for any other purpose, nor shall they be passed to any third party.

General
23. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.

24. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.

25. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or Claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.

26. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in these Promotion Terms as being included.

27. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance, receipt, possession, use and/or misuse of the Reward. The above limitation of liability shall not apply to liability arising from fraud (including fraudulent misrepresentation), death or personal injury caused as a result of Promoter’s negligence.

28. The Promotion is governed by the law of England and Wales.