Can I cancel my order?

If you have a Samsung account:

* Go to
* Click on the person icon in top right of page
* Enter your email address and password and click 'Sign in'
* On successful sign in, click on the person icon again
* Select 'Order History'
* Details of your order history will be displayed
* Click on the 'Cancel' button next to the relevant order
* Choose your reason for cancellation and submit

Alternatively, you can contact our customer care team on 0818 717 100, and we can cancel your order for you.

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