The 4E error is displayed on the panel of my washing machine. What can I do?

The 4E error indicates that the washing machine has detected that there is a problem with the water supply. 

 

The most common reason for a 4E error is a blocked or kinked water supply hose. 

Resolving a 4E errorClick to Expand

Follow the below troubleshooting steps to resolve a 4E error:

1 Check that the water tap connected to the washing machine is open to full
2 Check that there are no kinks or bents in the water hose connected to the machine
3 Check to see if the water hose mesh filter is blocked. You should clean the water hose mesh filter at least twice a year to prevent build up.
Cleaning the water hose mesh filterClick to Expand

Follow the below steps or view the video at the end of the steps to see how to clean a blocked water hose mesh filter:

1 Turn off the water source to the washing machine
2 Unscrew the hose from the back of the washing machine
3 With a pair of pliers, gently pull out the mesh filter from the end of the hose then rinse it under the tap until it is clean
4 Push the filter back into place
5 Screw the hose back onto the washing machine
6 Turn on the tap and then make sure the connections are watertight
7 Switch the power button off then on again
Video Alternative Text
Did this solve your problem?Click to Expand

If your machine is still displaying the 4E code, it may need a service. Contact us via one of the methods at the bottom of this page, or find a Samsung Support Centre near you.

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