How do I check for Operating System updates on my Samsung Galaxy device?

Operating system updates are released periodically for your device. If you are having difficulty with your device, you should always check for updates as a fix for the problem may have been released.

 

Depending on your device, you will find the update settings at: Settings > About device > Software update > Update now OR  Settings > Software update > Download updates manually.

 

Nougat and above operating systemsClick to Expand

You will find the update settings at:

 

Settings > Software update > Download updates manually

 

Marshmallow, Lollipop and KitKat operating systemsClick to Expand

You will find the update settings at:

 

Settings > About device > Software update > Update now

 

Jellybean and lower operating systemsClick to Expand

You will find the update settings at:

 

Settings > More > About device > Software update > Update

 

Please note that updates may take some time to install and can be large in terms of data. We recommend downloading the update via a Wi-Fi connection to avoid using up your mobile data allowance.

 

To make sure that your device is always up-to-date, switch on Auto update (Lollipop/KitKat devices) or Download updates automatically (Marshmallow/Nougat devices)

If you're experiencing unusual behaviour on Samsung mobiles, tablets or wearables, you can send us an error report or ask us a question in the Samsung Members app.


This allows us to a closer look at what is happening. The data is anonymised and only held for the duration of the investigation. Find out more about sending an error report through the Samsung Members app.

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