What is the Samsung Multiroom System and how do I use it?

What is the Samsung Multiroom system

The Samsung Multiroom app makes it easy to control the speakers in any room of your house. Multiroom connects to your home Wi-Fi network, linking your compatible speakers together and giving you complete control over each. Play the same song throughout your home, play a different song in each room or use your speakers to create a stereo system, the Multiroom app unlocks a world of possibilities.

Please note: the Samsung Multiroom app is only compatible with specific Samsung speakers and soundbars. If you're trying to connect Samsung speakers that aren't compatible, try using the SmartThings app instead

What is the Samsung Wireless Hub?Click to Expand

You can use your Multiroom App and Multiroom Speakers without the Samsung Multiroom Hub, however we recommend using it to get the best multiroom audio experience at home. 

 

The Samsung Multiroom Hub creates a dedicated network for your Samsung speakers. This enables a more stable wireless audio experience, especially in large homes and homes with limited Wi-Fi connectivity. 

 

At times Wi-Fi connectivity and the stability of your home network is affected by the thickness of your walls, distance between speakers, number of floors in your house or the router you are using. The Samsung Multiroom hub helps in providing a more reliable audio experience and an easier setup.

Setting up speakers using the Multiroom appClick to Expand
1 Plug the speaker you want to connect into a power socket
2 Open the Samsung Multiroom app on your smartphone
3 Tap NEW SETUP
Tap New Setup
4 Select the speaker that you want to connect
Select the speaker you want to connect
5 Check that the speaker is plugged in and within range of your Wi-Fi network, then tap Yes
Tap Yes
6 Once your speaker is found, it will automatically connect to your Wi--Fi network. If your Wi-Fi is password protected, enter your password when prompted
7 Tap Connect
Tap Connect
8 To finish connecting your speaker, tap No

Please note: if you wish to connect additional speakers, tap Yes instead. This feature is only available on Android devices. The steps for adding additional speakers on iOS devices can be found in Adding a speaker

Tap No

What can I do if my speaker was not automatically recognised?

1 If an automatic connection fails, tap Not Blinking
Tap Not Blinking
2 The process of connecting to Wi-Fi manually depends on the speaker you are using. Follow the steps for your speaker

WAM5500/WAM3500/WAM3501/WAM1500/WAM1501/WAM1400: On the lower half of your speaker, press SPK ADD/Wi-Fi SETUP

Press SPK ADD/Wi-Fi SETUP

Soundbar: After turning the soundbar on, press and hold the Wi-Fi SETUP button on the back for 5 seconds

Press and hold Wi-Fi setup for 5 seconds

WAM7500/WAM6500: Press and hold the Play/Pause and Standby buttons on the speaker simultaneously for more than 5 seconds to begin Wi-Fi setup. It can take up to 2 minutes to establish a connection

Press and hold the Play/Pause and Standby button for 5 seconds
3 A connection will be made between the speaker and your smartphone, then it will connect to your Wi-Fi. If your Wi-Fi is password protected, enter your password when prompted, then tap Connect
Press connect
4 To finish connecting your speaker, tap No

Please note: if you wish to connect additional speakers, tap Yes instead. This feature is only available on Android devices. The steps for adding additional speakers on iOS devices can be found in Adding a speaker

Tap No
Adding a speaker to your Multiroom systemClick to Expand
1 Plug the speaker you wish to connect into a power socket

Please note: when your speaker is plugged into the mains it will turn on in standby mode. The speaker can wait for 2 minutes in standby mode until a Wi-Fi connection is established

2 Open the Samsung Multiroom app on your smartphone
3 Tap the menu icon. It will be displayed as three lines in the top left corner
Tap the menu icon
4 Tap More
Tap More
5 Tap Add New Speaker
Tap Add New Speaker
6 Tap the speaker you wish to add
Tap the speaker you wish to add
7 Check that the speaker is plugged in and within range of your Wi-Fi network, then tap Yes
Tap Yes
8 Once your speaker is found it can automatically connect to the Wi-Fi connection used by your other speakers. Tap Yes to confirm

Please note: if you want to connect to a different network please tap No

Tap Yes
9 To finish connecting your speaker, tap No

Please note: if you wish to connect additional speakers, tap Yes instead. This feature is only available on Android devices. The steps for adding additional speakers on iOS devices can be found in Adding a speaker

Tap No
Creating and managing speaker groupsClick to Expand

Creating a group

1 Tap the menu icon. It will be displayed as three lines in the upper left corner
Tap the menu icon
2 Tap the options icon next to the speaker you want to group. It will be displayed as three dots
Tap the options icon
3 Tap Group
Tap group
4 Select the speakers you want to group together, then tap Create Group
Select the speakers you want to group then tap create group
5 Name your speaker group then tap Done
Name your group then tap Done

Ungrouping speakers

1 Tap the menu icon. It will be displayed as three lines in the upper left corner
Tap the menu icon
2 Tap the options icon next to the speakers you want to ungroup
Tap the options icon next to the speaker group
3 Tap Ungroup
Tap ungroup
4 Tap Yes
Tap Yes

Editing groups

1 Tap the menu icon
Tap the menu icon
2 Tap the options icon
Tap the options icon
3 Tap Edit Group
Tap edit group
4 Select the speakers you wish to have in the group, then tap Done
Select the speaker you want in the group then tap done
Update your speakers using MultiroomClick to Expand
1 Open the Multiroom app on your smartphone
2 Tap the settings cog. It will be in the top right corner
Tap the settings cog
3 Tap Speaker Software Update
Tap Speaker Software Update
4 To turn on automatic updates, tap the switch next to each speaker. It will be turned on when it turn blue and moves to the right

Please note: if you want to update your speakers manually tap Update Now instead

Tap the switch next to a speaker to turn on automatic updates

Please note: automatic updates should be either turned on for all speakers or off for all speakers. Using different verisions of speaker software on the same network may cause issues

How to use the Samsung Multiroom appClick to Expand
How to use the multiroom app
1 Check the full list of connected speakers to either change or setup
2 View available sources of music. Scroll left or right here to view all available sources
3 View files available under the selected source of music
4 Several categories of music are listed below this option. Scroll down to select the desired category of music
5 Enter a keyword to search for the music desired
6 Display the settings menu
Playing music using MultiroomClick to Expand

Through the Multiroom app you can listen to music from your smartphone, streaming providers, internet radio stations and other devices on your Wi-Fi network.

1 Select the source of the music you want to listen to. In this example we have chosen My Phone

Please note: depending on the music source you have chosen, you may have to sign on or select a channel 

Select a music source
2 Select a category to filter your music
Select a category of music
3 Tap the music that you wish to listen to
Tap the music you wish to listen to
How do I reset the Multiroom system?Click to Expand

The method of resetting your Multiroom speakers will depend on the specific speaker that you are using. For more information, consult your user guide or visit Samsung Support to download the e-manual.

Can't find what you're looking for? View the full guide for using the Multiroom app.

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