Extended warranty* with certified care from experts
that gives complete peace of mind.
Peace of mind comes easy with Samsung Care+.
Have you got yours?
Peace of mind comes easy with Samsung Care+.
Have you got yours?
Peace of mind comes easy with Samsung Care+.
Have you got yours?
Peace of mind comes easy with Samsung Care+.
Have you got yours?
Samsung Care+
Samsung Care+ is the Extended Warranty* Program that helps you enjoy hassle-free living. It offers the best of care initiatives by the authorised professionals, who understand what’s best for your device.
Benefits of Samsung Care+
With Samsung Care+ Extended Warranty plans, be assured that you will get quality service by Samsung Certified Engineers. Enjoy 100% genuine repairs and quality service with a seamless doorstep experience.
Get industry-first protection against screen malfunctions and coverage of software issues. It ensures great value, minimal downtime, and hassle-free ownership.
Add Samsung Care+ while shopping
Get extra confidence right from the start, after all there’s no better time to add the protection of Samsung Care+ than at the checkout.
Pick the coverage term that works best for you, while adding your product to the cart.
Expert Support
We are ready to help you with everything related to Samsung Care+. Please call us on 1800-202-1234, 8 AM to 10 PM.
WhatsApp ^24*7 availability.
Here's what's covered
Select your device to find out your coverage details
How and where to buy?
E-store
You can buy Samsung Care+ directly from www.samsung.com or Samsung Shop app while purchasing the product of your choice. Please note: standalone Samsung Care+ can only be purchased from service centres after product installation and within 3 months of product standard warranty* completion.
Leading Stores
Samsung Care+ pertaining to various consumer electronic products is available at leading Indian consumer electronics stores along with the Samsung Exclusive Stores. Please note: standalone Samsung Care+ can only be purchased from service centres after product installation and within 3 months of product standard warranty* completion.
Service Centers
All you have to do is choose the Samsung warranty that suits you and walk in to your nearest Samsung service centre or call us on 1800-202-1234. Samsung Extended Warranty can only be purchased within 3 months of product standard warranty* completion.
Samsung Care+ can be purchased within 3 months of product standard warranty* completion.
Contact us here.
Customer Care : 1800-202-1234 (Toll Free Number)
Email id : support.india@samsung.com
Discover the right product for yourself.
Refrigerators
Air Conditioners
Washers and Dryers
Microwave
FAQs - Samsung Care+
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What is Samsung Care+ & Why should I purchase it?Samsung Care+ is an extended warranty plan for Samsung Consumer Electronics Products. It can be purchased before 3 months of Standard warranty expiry. Samsung Care+ brings together a range of benefits that are meant to safeguard your device against any physical, technical or mechanical failure. This plan is a custom created plan for your Samsung device that covers Extended warranty with certified care from Samsung Experts that gives you complete peace of mind.
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Which Samsung devices are covered under Samsung Care+?Samsung Care+ covers all range of Samsung Domestic appliances including Refrigerators, Washing Machines, Air Conditioners & Microwave Ovens.
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What are the benefits of Samsung Care+?- Extended warranty extends the warranty of your Samsung Domestic Appliances by respective additional years. With this plan, you would be able to enjoy the same services offered during the warranty for an additional year. All technical and mechanical failure of the device will be covered under this plan. - Labor charges & transportation for resolving issues with the products will be included. - Genuine Gas, spare parts will give complete protection of your Samsung device for long term utility. No Physical damage will be covered. - In Air conditioners 2 Wet & 1 Dry service will be complementary. - Since majorly all products of Samsung Domestic Appliances comes with screen, customer will get surety & coverage of all Screen malfunction except physical damage in Samsung Care+. - Software update will be covered in Samsung Care+ - Plans available for 1 to 4 years for customers.
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Where can I buy Samsung Care+?You can buy Samsung Care+ packs across all leading stores, Samsung Authorized Service channel & Samsung.com.
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Can I buy Samsung Care+ packs any time after purchase my Samsung domestic appliances?Samsung Care+ plans can be bought within 3 Months of Product Standard Warranty completion.
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How do I activate my Samsung Care+ pack after purchase?Samsung Care+ plans are auto activated as soon as you purchase the pack and we receive the serial number details. You will receive a mail with a policy certificate which is a proof of your activation.
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Can I buy multiple Samsung Care+ packs for one device?No, for Serial number, only one Samsung Care+ pack can be bought at the time of purchase.
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When does then validity of Samsung Care+ starts?Samsung Care+ plans, coverage starts from the date of activation, which is immediately after receipt of serial no & other customer details. Any information which is not available within 30 days of purchase, Samsung Care+ plans will be considered invalid and likewise refund will be initiated for customers.
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How many times can I request for a repair under Samsung Care+ plan?Under Samsung Care+ you are allowed to raise unlimited no of repair requests; however, any coverage will be confirmed after complete check and discretion of Samsung Care+ experts.
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How can I check the status of my claim?You can check the status of your claim on Samsung Care+ Portal (https://samsung.servify.tech/login) in the “Track Request” section.
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Will there be any depreciation/ decrease on the coverage value of my Samsung Domestic Appliance device during the Samsung Care+ policy terms?No, there will be no depreciation on the coverage value during your policy tenure. Samsung Care+ plans offer 100% coverage up to the device invoice value unlike any third part plans.
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I want to cancel my Samsung Care+, will I get a refund on the days remaining?No, Samsung Care+ pack once bought cannot be cancelled, and hence no refund is possible.
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My Device is stolen, can I claim it under Samsung Care+ plans?Samsung Care+ Plans do not cover theft and loss of the device.
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I lost my Samsung Care+ Domestic appliance & replaced it with another eligible Samsung Domestic appliance. Will the Samsung Care+ I bought earlier cover my new device?No. Samsung Care+ is tied to the Serial number of your registered Samsung Domestic Appliance and is non-transferable. We encourage you to purchase a new Samsung Care+ for your new eligible Samsung Domestic Appliance.
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I own a second hand or refurbished Samsung Domestic appliance. Can I buy Samsung Care+ for my device?No, Samsung Care+ cannot be purchased for refurbished products.
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What documents should I provide to avail repair services?Your policy confirmation mail is the only proof that you require to avail service from the service center.
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Will I get a refund if I didn’t use any of the services offered under Samsung Care+?No refund will be provided.
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Who should I contact in case of any difficulty?For any query, you may please contact Samsung Customer service -1800-202-1234 (8AM-10PM), WhatsApp ^24*7 availability.
* Images shown here are for representational purpose only, actual may vary. All features, specifications and prices are subject to change without prior notice. Model availability may vary from location to location.
*Terms and Conditions apply. ^Samsung shall endeavour to provide 24x7 availability, subject to force majeure events or reasons beyond control.
Product Registration
Quick and easy product registration..
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Enter your Serial Number/IMEI
Scan the QR code on your products for easy registration.
* This feature can only be supported on Samsung Home Appliances and non-smart B2C monitors.
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