How to restart the device when freezed or hanged
Attention : If even after following the procedures below, your problem is not resolved, please contact us via WhatsApp so that we can quickly diagnose your device and help you in the best possible way.
Please Note: It is highly recommended to connect to a stable Wi-Fi network before downloading a new software update. Downloading via mobile networks may result in additional charges. Please ensure that your Mobile device has enough storage space before performing a Software Update.
Thank you for your feedback!
Please answer all questions.